際際滷

際際滷Share a Scribd company logo

EENA 2021: Location in Next Generation Emergency Communications (3/3)

EENA (European Emergency Number Association)
EENA (European Emergency Number Association)

Peter Woodford, Founder and CEO, ELi Technology Inc. A Tag-Based Methodology for Caller Location in Next Generation

1 of 15
Download to read offline
Helping YOU save lives EENA 2021 Conference October 7, 2021 Riga, Latvia Helping YOU Save Lives Benefits of a Tag-Based Methodology for Next Generation Location
Helping YOU save lives Agenda Introduction Tag-Based Methodology Privacy Benefits Questions
Helping YOU save lives Why location is SO important BBC Authorities said they initially struggled to trace the location of her call and searched three buildings before identifying the house at 03:00 (00:00 GMT) on Friday. Romania, Alexandra Macesanu. 112 did not find her in time. NBC News Because she was inside a high rise, the location information provided by the cell tower was way off. It took nearly eight hours to find her. Mary Thomas had a stroke. She called NY 911, but her speech was slurred and she couldnt tell them where she was. Associated Press Troy, New York, 45 min search. The 9-1-1 system provided only a general location. Five officers, 3 firefighters and a police dog searched each floor but could not locate his apartment Authorities said Student, Yeming Shen, dead after 9-1-1 rescuers cannot locate him NBC Recordings of 911 calls by a Pennsylvania man suffering a stroke at a Chicago hotel reveal precious minutes lost Pennsylvania Man Had Stroke & Lost About 16 Million Brain Cells as 9-1-1 Dispatchers Figured Out Where He Was. SVT Nyheter N辰r Susann J辰derblom blev biten av tv奪 hundar fick hon livshotande skador. Hon ringde 9-1-1, men visste inte adressen till huset d辰r hon befann sig. Med ny teknik som nu ska inf旦ras hade ambulansen kunnat skickas snabbare. Ambulansen kunde inte hitta Susann hj辰lpen dr旦jde European Electronic Communications Code, Article 109 member States shall ensure that caller location information is made available This shall include handset-derived caller location information
Helping YOU save lives
Helping YOU save lives Verified Dispatchable Address including: Street name, building, floor, and room numbers plus GPS Lat, Long, Alt. PSAP Tag-Based Methodology Components Location Services and Location Database TAG / BSSID
Helping YOU save lives Tag-Based Methodology Demonstration
Helping YOU save lives NENA Conference, 2021 Tag-Based Location Demonstration
1. Where does the location come from? 2. How does the location get into the system?
TAG TAG Location Database and Services delivers the dispatchable address Tags are the missing location element
Helping YOU save lives ESInet PSAP 1 PSAP 2 Tag Based Methodology Location Service & NG112 call routing element NG112 with Tag-Based localization: Any device, anywhere, anytime Persons with disabilities Mobile SIP Apps Ex Skype Voice over Internet Protocol Additional Data Sources for 112 Internet of Things Mobile Applications Ex 112 Apps Social Media Private Networks BCF ESRP ECRF BCF
Helping YOU save lives Thousands of Test Calls 380 Test Scenarios Technical Audit Completed: RI.SE Research Institute of Sweden 8 Mobile Brands Tested in USA, Canada, Middle East & Europe Tag-Based Location Real-World Testing 23+ Carriers
Helping YOU save lives Location only activated when emergency number is dialed NEVER associated to an individual Dynamic Tags are encrypted in transport Secure database Only the PSAP receives the location Privacy and the Tag-Based Methodology
Helping YOU save lives Achieved outcomes of a Tag-Based methodology for dispatchable location include: call handling time reductions, 30-90 seconds saved stress reduction for callers and call takers enabler for Next Generation and future states More lives saved Design Thinking Workshop with 112 Operator Benefits of a Tag-Based Methodology Helping YOU save lives
Helping YOU save lives Questions? Helping YOU Save Lives
Helping YOU save lives For more information, contact: Gustaf Nordenh旦k Peter Woodford Senior Vice President, Europe Founder and CEO gustaf.nordenhok@eli-technology.com peter.woodford@eli-technology.com Helping YOU Save Lives

More Related Content

EENA 2021: Location in Next Generation Emergency Communications (3/3)

  • 1. Helping YOU save lives EENA 2021 Conference October 7, 2021 Riga, Latvia Helping YOU Save Lives Benefits of a Tag-Based Methodology for Next Generation Location
  • 2. Helping YOU save lives Agenda Introduction Tag-Based Methodology Privacy Benefits Questions
  • 3. Helping YOU save lives Why location is SO important BBC Authorities said they initially struggled to trace the location of her call and searched three buildings before identifying the house at 03:00 (00:00 GMT) on Friday. Romania, Alexandra Macesanu. 112 did not find her in time. NBC News Because she was inside a high rise, the location information provided by the cell tower was way off. It took nearly eight hours to find her. Mary Thomas had a stroke. She called NY 911, but her speech was slurred and she couldnt tell them where she was. Associated Press Troy, New York, 45 min search. The 9-1-1 system provided only a general location. Five officers, 3 firefighters and a police dog searched each floor but could not locate his apartment Authorities said Student, Yeming Shen, dead after 9-1-1 rescuers cannot locate him NBC Recordings of 911 calls by a Pennsylvania man suffering a stroke at a Chicago hotel reveal precious minutes lost Pennsylvania Man Had Stroke & Lost About 16 Million Brain Cells as 9-1-1 Dispatchers Figured Out Where He Was. SVT Nyheter N辰r Susann J辰derblom blev biten av tv奪 hundar fick hon livshotande skador. Hon ringde 9-1-1, men visste inte adressen till huset d辰r hon befann sig. Med ny teknik som nu ska inf旦ras hade ambulansen kunnat skickas snabbare. Ambulansen kunde inte hitta Susann hj辰lpen dr旦jde European Electronic Communications Code, Article 109 member States shall ensure that caller location information is made available This shall include handset-derived caller location information
  • 5. Helping YOU save lives Verified Dispatchable Address including: Street name, building, floor, and room numbers plus GPS Lat, Long, Alt. PSAP Tag-Based Methodology Components Location Services and Location Database TAG / BSSID
  • 6. Helping YOU save lives Tag-Based Methodology Demonstration
  • 7. Helping YOU save lives NENA Conference, 2021 Tag-Based Location Demonstration
  • 8. 1. Where does the location come from? 2. How does the location get into the system?
  • 9. TAG TAG Location Database and Services delivers the dispatchable address Tags are the missing location element
  • 10. Helping YOU save lives ESInet PSAP 1 PSAP 2 Tag Based Methodology Location Service & NG112 call routing element NG112 with Tag-Based localization: Any device, anywhere, anytime Persons with disabilities Mobile SIP Apps Ex Skype Voice over Internet Protocol Additional Data Sources for 112 Internet of Things Mobile Applications Ex 112 Apps Social Media Private Networks BCF ESRP ECRF BCF
  • 11. Helping YOU save lives Thousands of Test Calls 380 Test Scenarios Technical Audit Completed: RI.SE Research Institute of Sweden 8 Mobile Brands Tested in USA, Canada, Middle East & Europe Tag-Based Location Real-World Testing 23+ Carriers
  • 12. Helping YOU save lives Location only activated when emergency number is dialed NEVER associated to an individual Dynamic Tags are encrypted in transport Secure database Only the PSAP receives the location Privacy and the Tag-Based Methodology
  • 13. Helping YOU save lives Achieved outcomes of a Tag-Based methodology for dispatchable location include: call handling time reductions, 30-90 seconds saved stress reduction for callers and call takers enabler for Next Generation and future states More lives saved Design Thinking Workshop with 112 Operator Benefits of a Tag-Based Methodology Helping YOU save lives
  • 14. Helping YOU save lives Questions? Helping YOU Save Lives
  • 15. Helping YOU save lives For more information, contact: Gustaf Nordenh旦k Peter Woodford Senior Vice President, Europe Founder and CEO gustaf.nordenhok@eli-technology.com peter.woodford@eli-technology.com Helping YOU Save Lives