Effective communication is the foundation of relationships, leadership, and management. The document outlines 7 principles for effective communication, including keeping messages simple without jargon, using metaphors and analogies to explain complex ideas simply, employing multiple communication channels, repeating key messages, leading by example, addressing inconsistencies, and listening as well as being listened to. Effective communication is vital for any organization or relationship to avoid mistakes, failures, and significant losses.
2. Communication
Foundation of Relationship, Leadership and
Management
Leader should know how to communicate
Miscommunication makes mistakes, loss
No-communication makes failures, but heavy loss
3X makes it better
Life is full of communication
business, personal, public
3. 7 Principles for Effective Communication
Keep it simple no jargons, buzzwords
Use Metaphors and Analogy examples helps
communicate complex things simple
Use Multiple channels meetings, informal
discussions, tea discussion, water cooler discussion,
email, phone, notice board
4. 7 Principles for Effective Communication
Repeat Key messages: 3 times
Lead by Example: what you do is what you say OR
what you say is what you do
Explicitly Address Inconsistencies: legitimate reasons,
then explain yourself not legitimate reasons, then
change behavior, quickly
Listen and be listened to: one way is not a
communication accept criticisms
