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Effective FeedbackIdeas for a workshopPrepared by Marina Pavlova, Signus Ltd,September, 2010
Workshop PlanIntroductionRole play & AnalysisPreparationPerformanceSummary2010.09.07.2Prepared by Marina Pavlova, Signus Ltd
IntroductionObjectives: Revealing participants attitude towards giving/receiving feedback Identifying key learning objectives from the exerciseWarming upTask: answer 2 questions What is the most challenging for me when giving feedback?What is the most challenging for me when receiving feedback?2010.09.07.3Prepared by Marina Pavlova, Signus Ltd
Role Play & Analysis - PreparationObjective: Practicing difficult feedback in a safe environment in order to improve feedback giving skills Practicing giving and receiving feedback in 2 different environments  role play and analysisPreparation: Every participant reads written information about his/her role, which is either a manager or an employee (scenarios are worked out based on common situations)Every participant is asked to define his/her learning objective in terms of giving feedback that he/she would like to work onPreparation happens 2 times  first time every person receives one role, which is either a manager or an employee, second time every person receives a new role, which is opposite to the first role from a different scenario (meaning all managers now become employees and vice versa).2010.09.07.4Prepared by Marina Pavlova, Signus Ltd
Role Play & Analysis - PerformancePerformance: A pair performs in front of the room, others act as observers and take notesAfter every role play both a manager and an employee share their feelings experienced during the exerciseThen a person, who was acting as a manager is welcomed to a warm seat   this means he/she asks the group one specific question related to his/her learning objective and the group (one by one) provide feedback answering this questionE.g. Learning objective:  When giving feedback, support every judgment with at least 2 examplesQuestion posed to the audience: What can I improve in terms of providing examples, when expressing my judgments to an employee?2010.09.07.5Prepared by Marina Pavlova, Signus Ltd
SummaryObjectives: reflecting on what has been learned during this exercise Identifying new learning objectivesTask: answer a questionWhat hints have you obtained during this workshop that can help you overcome challenges identified before (during Introduction)?2010.09.07.6Prepared by Marina Pavlova, Signus Ltd
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Effective feedback workshop ideas

  • 1. Effective FeedbackIdeas for a workshopPrepared by Marina Pavlova, Signus Ltd,September, 2010
  • 2. Workshop PlanIntroductionRole play & AnalysisPreparationPerformanceSummary2010.09.07.2Prepared by Marina Pavlova, Signus Ltd
  • 3. IntroductionObjectives: Revealing participants attitude towards giving/receiving feedback Identifying key learning objectives from the exerciseWarming upTask: answer 2 questions What is the most challenging for me when giving feedback?What is the most challenging for me when receiving feedback?2010.09.07.3Prepared by Marina Pavlova, Signus Ltd
  • 4. Role Play & Analysis - PreparationObjective: Practicing difficult feedback in a safe environment in order to improve feedback giving skills Practicing giving and receiving feedback in 2 different environments role play and analysisPreparation: Every participant reads written information about his/her role, which is either a manager or an employee (scenarios are worked out based on common situations)Every participant is asked to define his/her learning objective in terms of giving feedback that he/she would like to work onPreparation happens 2 times first time every person receives one role, which is either a manager or an employee, second time every person receives a new role, which is opposite to the first role from a different scenario (meaning all managers now become employees and vice versa).2010.09.07.4Prepared by Marina Pavlova, Signus Ltd
  • 5. Role Play & Analysis - PerformancePerformance: A pair performs in front of the room, others act as observers and take notesAfter every role play both a manager and an employee share their feelings experienced during the exerciseThen a person, who was acting as a manager is welcomed to a warm seat this means he/she asks the group one specific question related to his/her learning objective and the group (one by one) provide feedback answering this questionE.g. Learning objective: When giving feedback, support every judgment with at least 2 examplesQuestion posed to the audience: What can I improve in terms of providing examples, when expressing my judgments to an employee?2010.09.07.5Prepared by Marina Pavlova, Signus Ltd
  • 6. SummaryObjectives: reflecting on what has been learned during this exercise Identifying new learning objectivesTask: answer a questionWhat hints have you obtained during this workshop that can help you overcome challenges identified before (during Introduction)?2010.09.07.6Prepared by Marina Pavlova, Signus Ltd