Effective Shift Management Training for Supervisors

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This document from Caribou Coffee provides guidance on effective shift management for cafe employees. It outlines pre-shift preparation, tips for managing performance and customer experience during peak hours, how to handle complaints, shift observation techniques, and steps for ensuring profitability. Key aspects include coaching staff, delivering an extraordinary customer experience, addressing issues that arise, successfully managing busy periods, and conducting shift debriefs.

©2015 CARIBOU COFFEE
Effective Shift Management
Buhra Uckan
February 16th 2017
Izmir

Confidential : 2©2015 CARIBOU COFFEE
 Shift Management
 Pre-Shift Management
 Shift Management
 Performance Coaching
 Extraordinary Guest Experience
 Dealing With Guest Complains on Shift
 Successful Peak Hours Shift Management
 Shift Observation Point and Danger Zones
 Step in / Step Out
 Shift Vision Tour
 After Shift
 Sustainable Profitability
HEADLINES

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From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world. With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively. The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage. Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience. See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers See the original article on Forbes here: http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b

ChatGPT and the Future of Work - Clark Boyd Clark Boyd

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Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world. Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance. For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age. Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.

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The document provides career advice for getting into the tech field, including: - Doing projects and internships in college to build a portfolio. - Learning about different roles and technologies through industry research. - Contributing to open source projects to build experience and network. - Developing a personal brand through a website and social media presence. - Networking through events, communities, and finding a mentor. - Practicing interviews through mock interviews and whiteboarding coding questions.

Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray

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1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework. 2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections. 3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.

How to have difficult conversations Rajiv Jayarajah, MAppComm, ACC

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Time Management & Productivity - Best PracticesVit Horky

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The six step guide to practical project managementMindGenius

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The six step guide to practical project management If you think managing projects is too difficult, think again. We’ve stripped back project management processes to the basics – to make it quicker and easier, without sacrificing the vital ingredients for success. “If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.” Dr Andrew Makar, Tactical Project Management

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2024 State of Marketing Report – by HubspotMarius Sescu

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Content Methodology: A Best Practices Report (Webinar)contently

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Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)

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Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal

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5 Public speaking tips from TED - Visualized summarySpeakerHub

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ChatGPT and the Future of Work - Clark Boyd Clark Boyd

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