Eileen McDonald has over 15 years of experience as a service advisor. She has worked in this role for several automotive shops, including Tirecraft, Woodward Motors, and Cabot Ford Lincoln Sales. Her responsibilities have included customer service, booking appointments, invoicing, inventory management, and assigning work to technicians. McDonald also has experience as a cookroom attendant and fixed operations support specialist providing software support to dealerships. She received computer application training from Cabot Institute and secretarial studies education from Keyin College. References are available from her past colleagues in the automotive industry.