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Email Hints & Tips
             July 2012
The UKs most knowledgeable
supplier of innovative products and
services to improve workplace
wellbeing and productivity
We work with
people like you
in Private and Public Sector organisations,
helping with absenteeism,
presenteeism and productivity
issues
We provide
assessments, advice and recommendations
to help you understand the problem
combined with products to
ensure the right outcome
So that
you know what to do next
Which means that
the problem is solved
with minimum fuss
and maximum Return on Investment
We make 
 your life easier
and we make
 you look good
Email Hints & Tips
             July 2012
General Protocol
    The Subject is really important
      Think of it as your dress code for the day
    Greet recipient
    Structure the content clearly:
      Info top down:
      Content
      Action
      Closure
Think 5
 If the message is complicated or there is a
  lot that has to be said, think about
  simplifying it like this:
   5 bullet points
   5 words
   5 sentences
Email to Task/Calendar

  You can move an email directly to your
   Outlook calendar
  Left-click and drag to embed it in the event
  Right-click and drag to create an event
   with the email as an attachment
    (do this if you may want to forward the email later)
Subject Editing
 View > Current View > Customise
  Current View > Other Settings > Allow in-
  cell editing
 Change Subject
 Follow the link below for Microsoft
  explanations of how to make this and
  subsequent Outlook modifications
Search Folders
 Move Unread Emails up into your
  Favourite Folders
 Use this to check new emails in all your
  directories simultaneously
 Use Customised Searches for more
  specific searching
Using Colours
 Tools > Organise > Using Colours
 Useful for organising and prioritising
  emails, appointments and tasks
DidTheyReply?
  Create a DTR directory
  Create a DTR rule
  For those who are not very good at
   replying to your communications (or to
   keep track of emails you need to follow
   up),
  Include dtr at the bottom of your emails
  Check the your dtr directory regularly
Quick Parts
 Create Quick Parts for any phrases you
  use regularly
 They are quick and simple once you get
  into the habit
Security
   One billion new users are projected to
    go online in the next 5 years
   If only 1% are dishonest, that amounts
    to 10 million hackers!
   Security will, therefore, continue to
    become more and more of an issue.
Email Attachments
 Never email Word and Excel documents
  as attachments
   Document metadata (information buried
    within the heading) shows all amendments
   Use pdf
Signature/Autoresponse
 Use only dialable telephone numbers
 Use +44 845 345 0898
 or 0845 345 0898
 Since these can be dialled directly from a
  smartphone.
 Never +44 (0)845 345 0898.
 Never include email or web addresses in
  autoresponse
Osmond Group Limited
21 Johnson Road, Ferndown Industrial Estate,
           Wimborne B21 7SE, UK
Tel: +44 1202 850553 Fax: +44 1202 850560
        Email: info@ergonomics.co.uk
     Web Portal: www.osmondgroup.co.uk

More Related Content

Email Hints and Tips

  • 1. Email Hints & Tips July 2012
  • 2. The UKs most knowledgeable supplier of innovative products and services to improve workplace wellbeing and productivity
  • 3. We work with people like you in Private and Public Sector organisations, helping with absenteeism, presenteeism and productivity issues
  • 4. We provide assessments, advice and recommendations to help you understand the problem combined with products to ensure the right outcome So that you know what to do next
  • 5. Which means that the problem is solved with minimum fuss and maximum Return on Investment
  • 6. We make your life easier and we make you look good
  • 7. Email Hints & Tips July 2012
  • 8. General Protocol The Subject is really important Think of it as your dress code for the day Greet recipient Structure the content clearly: Info top down: Content Action Closure
  • 9. Think 5 If the message is complicated or there is a lot that has to be said, think about simplifying it like this: 5 bullet points 5 words 5 sentences
  • 10. Email to Task/Calendar You can move an email directly to your Outlook calendar Left-click and drag to embed it in the event Right-click and drag to create an event with the email as an attachment (do this if you may want to forward the email later)
  • 11. Subject Editing View > Current View > Customise Current View > Other Settings > Allow in- cell editing Change Subject Follow the link below for Microsoft explanations of how to make this and subsequent Outlook modifications
  • 12. Search Folders Move Unread Emails up into your Favourite Folders Use this to check new emails in all your directories simultaneously Use Customised Searches for more specific searching
  • 13. Using Colours Tools > Organise > Using Colours Useful for organising and prioritising emails, appointments and tasks
  • 14. DidTheyReply? Create a DTR directory Create a DTR rule For those who are not very good at replying to your communications (or to keep track of emails you need to follow up), Include dtr at the bottom of your emails Check the your dtr directory regularly
  • 15. Quick Parts Create Quick Parts for any phrases you use regularly They are quick and simple once you get into the habit
  • 16. Security One billion new users are projected to go online in the next 5 years If only 1% are dishonest, that amounts to 10 million hackers! Security will, therefore, continue to become more and more of an issue.
  • 17. Email Attachments Never email Word and Excel documents as attachments Document metadata (information buried within the heading) shows all amendments Use pdf
  • 18. Signature/Autoresponse Use only dialable telephone numbers Use +44 845 345 0898 or 0845 345 0898 Since these can be dialled directly from a smartphone. Never +44 (0)845 345 0898. Never include email or web addresses in autoresponse
  • 19. Osmond Group Limited 21 Johnson Road, Ferndown Industrial Estate, Wimborne B21 7SE, UK Tel: +44 1202 850553 Fax: +44 1202 850560 Email: info@ergonomics.co.uk Web Portal: www.osmondgroup.co.uk