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EMAIL
THE TOP PERSONALIZATION CHANNEL
95%
of UK marketing executives deploy
individual-level email personalization
40%
of the emails “are not personalized beyond
"Hello, first name"
37% of websites
20% of display ads
9% of social media
are personalized...
8%
of firms conduct full
cross-channel personalization
27%
of companies provide
individual customer
experiences across
some channels
35%
of firms deploy
basic personalization
SOURCE
Jaywing survey among
250 UK marketing executives
published on Mediapost
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Email is the top personalization channel