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Emerging technologies in business

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Ginovin Derit

The document discusses emerging transportation technologies like Near Field Communication (NFC) and their impact. It provides details about Sydney's implementation of NFC through their Opal transit card program. NFC allows for contactless payments and has provided benefits like increased sales, improved customer service and convenience, and cost savings for the transit organization. The document also examines e-commerce applications for purchasing and reloading the Opal card online.

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Emerging Technologies in Business Presenters: Ginovin Derit Gaddi Valenzuela Riky
The human species
TRANSPORTATION
During the old 岳庄馨艶壊
And in Sydney, this is how they roll
Okay, listen!
Can you?
Mobile Apps, E-commerce and NFC
Invasion of Smartphones!
Now and then
So lets see the difference! 1,386 36
Good news for us!
R.O.I. (400,000 4aud/app*100,000 sold apps 170,000aud assumed total cost of app)/170,000aud = 135%
Maybe in the 韓顎岳顎姻艶
NFC stands for Near Field Communication is a system that allow devices to connect each other in short distances. Using NFC technology, customer can do contactless transactions, access digital content and link with single tap. https://www.youtube.com/watch?v=Wim4TqMzgVQ
Advantages to transport industry Quick and secure fare payment system Improved boarding time Replacement of Credit card and paper ticket Help an organisation save huge amount money of maintenance previous technology
Impact NFC to transport industry Increase the sales Improve the services, productivity and building customer trust Avoid dissatisfaction from customer
Return of investment New marketing programing for Opal is expected to cost estimate $700,000 over the next five years and deliver an additional $950,000. The profit will increase approximately 26%. These cost is only estimation cost. Because Sydney train is owned by NSW government so ROI information is not available in public.
Competitive Advantages Sydney train have gone through study competitive advantage in order to expend NFC fare payment more efficient and effective sales. According online survey base on April and May. Sydney trains receives 15% more sales than before. People in Sydney spent $105 per month since Opal card available. While people in Melbourne still stay as it is.
Customer Convenience NFC does not create advantages for organisation only but as well as bring a lot convenience to customer For Example: Customer will no longer have to queue to purchase ticket When the fare goes flat, customer can either choose set up auto top up online or top up at station
Demand of Supplier/Customer Before an Organisation implement NFC technology, they have to do marketing which help to identify the potential market and forecast expenses and sales. Once market is identified, starting design the product such as the specification, raw material and cost. Seek and contact supplier for raw material. Manufacturing starts to produce the raw material into goods (Opal Card). Once manufacturing steps is finished. Organisation can start distribute the product to target customer.
Streamline Operation Sydney trains encourages customer to buy an Opal card to improve the payment system and providing higher quality services. They realises spending more than 300 million to maintain the paper ticket, they have decided to eliminate paper ticket slowly in order save the cost and unnecessary expenses.
Challenges of Implementing NFC Encouraging people to use NFC Cost of first implement new technology Provides training and customer Other Expenses
Future prospect Current stage Sydney train are using Opal card which is one of the NFC technology technique. There are still way to improve and expand. I believe this organisation will expand this technology with Smart phone NFC enables in the future. For Example: In japan and America started implement NFC on smart phone to do the fare payment option instead of using NFC card.
Conclusion NFC will replace
E-Commerce The long lines in the morning and the missed trains started with this.
Benefits of the E-Commerce Convenience and Efficiency https://www.youtube.com/watch?v=v4VcQODUtPg#t=25 Faster exchange of information
E-Commerce website
Continued..
Purchasing an Opal Card Online
Reloading Credits
Top up options
Payment methods..
E-Commerce Makes your life easy
Reference https://www.youtube.com/watch?v=Wim4TqMzgVQ NFC Forum. (n.d.). NFC in public transport. Retrieved from NFC forum: http://nfc-forum.org/wp-content/uploads/2013/12/NFC-in- Public-Transport.pdf Sydney Train. (n.d.). NSW Opal. Retrieved from Opal: https://www.opal.com.au/en/about-opal/ NFC Forum. (n.d.). NFC in public transport. Retrieved from NFC forum: http://nfc-forum.org/ Myki Forum (n.d). Myki public transport. Retrieved from NFC forum: http://ptv.vic.gov.au/tickets/myki/
Reference Fares and Benifits. (2013). Retrieved from Opal: https://www.opal.com.au/en/fares-and-benefits/ NSW, T. f. (2014). RailCorp. Retrieved from RailCorp: http://www.transport.nsw.gov.au/railcorp Onguardonline. (2014). Understanding Mobile Apps. Retrieved from Onguardonline: http://www.onguardonline.gov/articles/pdf-0004-mobile-apps. pdf Trains, S. (2014). Facts and Stats. Retrieved from Transport Sydney Trains: http://www.sydneytrains.info/about/facts Transport, N. (2014). Bureau of Transport Statistics. Retrieved from Transport for NSW: http://www.bts.nsw.gov.au/

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Emerging technologies in business

  • 1. Emerging Technologies in Business Presenters: Ginovin Derit Gaddi Valenzuela Riky
  • 4. During the old 岳庄馨艶壊
  • 5. And in Sydney, this is how they roll
  • 11. So lets see the difference! 1,386 36
  • 13. R.O.I. (400,000 4aud/app*100,000 sold apps 170,000aud assumed total cost of app)/170,000aud = 135%
  • 14. Maybe in the 韓顎岳顎姻艶
  • 15. NFC stands for Near Field Communication is a system that allow devices to connect each other in short distances. Using NFC technology, customer can do contactless transactions, access digital content and link with single tap. https://www.youtube.com/watch?v=Wim4TqMzgVQ
  • 16. Advantages to transport industry Quick and secure fare payment system Improved boarding time Replacement of Credit card and paper ticket Help an organisation save huge amount money of maintenance previous technology
  • 17. Impact NFC to transport industry Increase the sales Improve the services, productivity and building customer trust Avoid dissatisfaction from customer
  • 18. Return of investment New marketing programing for Opal is expected to cost estimate $700,000 over the next five years and deliver an additional $950,000. The profit will increase approximately 26%. These cost is only estimation cost. Because Sydney train is owned by NSW government so ROI information is not available in public.
  • 19. Competitive Advantages Sydney train have gone through study competitive advantage in order to expend NFC fare payment more efficient and effective sales. According online survey base on April and May. Sydney trains receives 15% more sales than before. People in Sydney spent $105 per month since Opal card available. While people in Melbourne still stay as it is.
  • 20. Customer Convenience NFC does not create advantages for organisation only but as well as bring a lot convenience to customer For Example: Customer will no longer have to queue to purchase ticket When the fare goes flat, customer can either choose set up auto top up online or top up at station
  • 21. Demand of Supplier/Customer Before an Organisation implement NFC technology, they have to do marketing which help to identify the potential market and forecast expenses and sales. Once market is identified, starting design the product such as the specification, raw material and cost. Seek and contact supplier for raw material. Manufacturing starts to produce the raw material into goods (Opal Card). Once manufacturing steps is finished. Organisation can start distribute the product to target customer.
  • 22. Streamline Operation Sydney trains encourages customer to buy an Opal card to improve the payment system and providing higher quality services. They realises spending more than 300 million to maintain the paper ticket, they have decided to eliminate paper ticket slowly in order save the cost and unnecessary expenses.
  • 23. Challenges of Implementing NFC Encouraging people to use NFC Cost of first implement new technology Provides training and customer Other Expenses
  • 24. Future prospect Current stage Sydney train are using Opal card which is one of the NFC technology technique. There are still way to improve and expand. I believe this organisation will expand this technology with Smart phone NFC enables in the future. For Example: In japan and America started implement NFC on smart phone to do the fare payment option instead of using NFC card.
  • 26. E-Commerce The long lines in the morning and the missed trains started with this.
  • 27. Benefits of the E-Commerce Convenience and Efficiency https://www.youtube.com/watch?v=v4VcQODUtPg#t=25 Faster exchange of information
  • 30. Purchasing an Opal Card Online
  • 35. Reference https://www.youtube.com/watch?v=Wim4TqMzgVQ NFC Forum. (n.d.). NFC in public transport. Retrieved from NFC forum: http://nfc-forum.org/wp-content/uploads/2013/12/NFC-in- Public-Transport.pdf Sydney Train. (n.d.). NSW Opal. Retrieved from Opal: https://www.opal.com.au/en/about-opal/ NFC Forum. (n.d.). NFC in public transport. Retrieved from NFC forum: http://nfc-forum.org/ Myki Forum (n.d). Myki public transport. Retrieved from NFC forum: http://ptv.vic.gov.au/tickets/myki/
  • 36. Reference Fares and Benifits. (2013). Retrieved from Opal: https://www.opal.com.au/en/fares-and-benefits/ NSW, T. f. (2014). RailCorp. Retrieved from RailCorp: http://www.transport.nsw.gov.au/railcorp Onguardonline. (2014). Understanding Mobile Apps. Retrieved from Onguardonline: http://www.onguardonline.gov/articles/pdf-0004-mobile-apps. pdf Trains, S. (2014). Facts and Stats. Retrieved from Transport Sydney Trains: http://www.sydneytrains.info/about/facts Transport, N. (2014). Bureau of Transport Statistics. Retrieved from Transport for NSW: http://www.bts.nsw.gov.au/