Emotional Intelligence and Interpersonal Dynamics
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A short introduction to the basic concepts of emotional and social intelligence, many terms and concepts introduced in Daniel Goleman's book Social Intelligence.
Emotional Intelligence and Interpersonal Dynamics
- 1. Emotional Intelligence and Interpersonal Dynamics Christopher Zobrist czobrist@cal.berkeley.edu
- 2. Where do emotions come from?
- 4. Functional Magnetic Resonance Imaging (FMRI) Hearing Words Seeing Words
- 5. Important Parts of the Brain Executive Center (PFC) Emotional Center (Limbic System) Survival Mechanism (Amygdala) ADSL Connection (Spindle Cells)
- 6. Left vs Right Brain Activities Left Right Logical Emotional Calculating Creative Sequential Synchronous Detail- Big-Picture Oriented Thinking _________ __________ Computer Artist
- 7. Moods and Left vs Right PFC Activity PFC (Pre-Frontal Cortex) Good Middle of Bad Moods the Road Moods
- 9. Self-Mastery Self-Awareness Self-Regulation Self-Motivation
- 11. Self-Mastery Empathy
- 12. Empathy and Mirror Neurons
- 13. - Attunement - Synchrony - Empathic Accuracy
- 14. Six Universal Facial Expressions
- 15. Facial Action Coding System (FACS)
- 17. Social Contagion
- 18. Empathy Social Skills
- 19. Social Cognition
- 22. Off-line Social Networks Anyone (even You!) Kevin Bacon
- 23. - Self-Presentation - Influence - Concern RECOMMENDED READING RECOMMENDED READING Social Intelligence Never Eat Alone Daniel Goleman Keith Ferrazzi
- 24. Are Emotions Important? olving Crea ble m-S tivity Pro kills ial S Interpers onal Con ager f lict Man Emotions Affect Custo Commun me r Ser v i cation ice dership tiva tion Lea Mo
- 25. Review Questions What part of the brain do emotions come from? How many universal facial expressions do all Humans use to express emotion? What are the first three parts of emotional intelligence? What are mirror neurons?