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Emotional Intelligence (EI)
Kecerdasan Emosi
By Mudarwi, Feb 9th 2015

Dr. Travis Bradberry
• Dr. Travis Bradberry is the awardwinning coauthor of the
#1 bestselling book, Emotional Intelligence 2.0, and the
cofounder of TalentSmart, the world's leading provider of
emotional intelligence tests and training, serving more
than 75% of Fortune 500 companies.
• His bestselling books have been translated into 25
languages and are available in more than 150 countries.
• Dr. Bradberry has written for, or been covered by,
Newsweek, BusinessWeek, Fortune, Forbes, Fast Company,
Inc., USA Today, The Wall Street Journal, The Washington
Post, and The Harvard Business Review.

What is Emotional Intelligence (EI)
• Dr. Travis Bradbery:
– Emotional intelligence is the “something” in each
of us that is a bit intangible. It affects how we
manage behavior, navigate social complexities,
and make personal decisions that achieve
positive results.

– Emotional
intelligence is
made up of four
core skills that pair
up under two
primary
competencies:
personal
competence and
social competence.

– The communication between your
emotional and rational “brains” is the
physical source of emotional intelligence.
The pathway for emotional intelligence
starts in the brain, at the spinal cord.
Your primary senses enter here and must
travel to the front of your brain before
you can think rationally about your
experience.
– However, first they travel through the
limbic system, the place where emotions
are generated. So, we have an emotional
reaction to events before our rational
mind is able to engage. Emotional
intelligence requires effective
communication between the rational
and emotional centers of the brain.

• Emotional intelligence (EI) is
defined as the ability to identify,
assess and control the emotions of
oneself, of others and of groups.
The concept of emotional
intelligence began to emerge in the
1990s, with the publication of
Daniel Goleman’s book ‘Emotional
Intelligence’ in 1995 based on the
work of psychologists Howard
Gardner (Harvard), Peter Salovey
(Yale) and John Mayer (New
Hampshire) in the 1970s.
Daniel Goleman
https://gradireland.wordpress.com/2013/08/26/emotional-intelligence-will-it-help-you-to-succeed/
/

• Emotional Intelligence is
the ability to identify our
own emotions and those
of others, to self-motivate
ourselves and know how
to monitor our emotions
and those of the people
around us.
What is Emotional Intelligence ?
http://en.blog.zyncro.com/2013/01/07/emotional-intelligence-applied-to-the-business-environment/

What is
Emotional
Intelligence ?
The emotional intelligence
concept was introduced in the
early 1990's by Daniel
Golemen. It has captured a
great deal of attention from
practicing leaders and from
organizations seeking to
enhance the leadership abilities
of their employees.
Emotional intelligence is
having one’s ability to
perceive and express
emotions, understand and
reason with emotions, and
effectively manage with
emotions. This goes not only
for yourself, but with others.http://traittheory.weebly.com/emotional-intelligence.html

By Dr. Travis Bradberry
Emotional Intelligence Statistic

http://www.6seconds.org/2007/04/16/white-paper-emotional-intelligence-success/
Conducting validation research on
the Six Seconds Emotional
Intelligence Test (SEI), the research
team assessed the importance of
emotional intelligence as
measured by the SEI.
The international study assessed
665 individuals ranging in ages
from 18 to 65, slightly more
women than men, education from
some high-school education to
post-graduate degrees, and a wide
range of occupations and levels
from entry-level to executive.

http://www.6seconds.org/2012/09/11/research-emotional-intelligence-gender-career/
Awareness is “Know Yourself” – accurately assessing emotional data.
Management is “Choose Yourself” – consciously selecting emotional response.
Direction is “Give Yourself” – purposefully applying emotion toward significance.
In these three dimensions, analysis of 24,436 people from around the globe shows women have
a slight edge in all three. In the Know Yourself area, Ms. Average scores 1.8% higher than Mr.
Average – but only 0.4% higher in the Choose Yourself area (see Figure 1: EQ and Gender,
Overview).

According to
www.talentsmart.com
– a leading provider of
emotional intelligence
– training, over 75% of
the Fortune 500
companies use
emotional intelligence
training tools and 90%
of top performers have
high emotional
intelligence.

http://coachingleaders.emotional-climate.com/
how-leadership-emotional-intelligence-and-coaching-fit-together-royalty-free-image/
leadershipeicoachingvenn/
EI, Leadership and Coaching

http://en.wikipedia.org/wiki/File:Maslow%27s_Hierarchy_of_Needs.svg
Maslow's Hierarchy of Needs

http://www.theperformanceinstitute.com.au/emotional-intelligence-leadership-business-success/
Given two professionals with the
same level of skills, expertise and
IQ… what then would be the
determining factor that will
determine who is successful? –
Emotional Intelligence. Think of
emotional intelligence and IQ as an
iceberg. You can only see the tip of
it (which is one’s IQ), but no one can
see the enormous body of ice below
and this represent emotional
intelligence. Being emotional
intelligence is a surefire way to
success not only in your
professional career or business but
also in every aspect of your life.

http://www.careerprofessionals.gr/pub/Category.asp?catid=5&contentid=9
IQ, EQ and Personality

https://iammoulude.wordpress.com/2013/08/27/emotional-intelligence-components-and-
emotional-competence-frameworks-part-2/

Emotional Intelligence Mapping
http://mynextbrain.com/blog/?p=337

Emotional Intelligence Mapping
http://lengrady-ei.blogspot.com/2011/09/emotional-intelligence-and-leadership.html

An examination of more than 300 top-level executives from fifteen
global companies showed that six emotional competencies
distinguished stars from the average.
• Influence
• Team Leadership
• Organizational Awareness
• Self-confidence
• Achievement Drive and
• Leadership
http://www.managementguru.net/how-to-use-emotional-intelligence-at-work/

http://www.conovercompany.com/education/success-profiler/

https://hbr.org/2004/01/what-makes-a-leader

https://managementpocketbooks.wordpress.com/2012/01/

http://eq4pm.typepad.com/eq4pm/2005/12/the_focus_of_th.html

Workplace Conflict Resolution
http://www.bpir.com/workplace-conflict-resolution-bpir.com/menu-id-78/expert-opinion.html
Adapted from Dreachslin and Kiddy, summarises common causes of conflict, and suggests
certain styles that may be employed for the resolution of workplace conflicts:

Workplace conflict resolution
may be simplified by providing
staff with the following:
(a) written contracts,
(b) written discipline and
grievance procedures, and
(c) a detailed staff handbook.
This documentation is not only
a legal requirement, it is
also an invaluable tool for
ensuring that staff are
clearly aware of their rights
and responsibilities.

All conflicts tend to have a high emotional content, and so
emotional intelligence plays an important role when
resolving workplace issues. Dreachslin and Kiddy [2] cite
Daniel Goleman of the Consortium for Research on
Emotional Intelligence.
Goleman described the central components of emotional
intelligence as:
• Self-Awareness (our own feelings)
• Self-Management (managing our emotions)
• Social Awareness (recognising other people’s feelings) and
• Social Skills (managing emotions in others).

An understanding of
these factors can
assist managers to:
create trusting
relationships,
perform more
effectively under
pressure,
make better decisions,
and
defuse potential
workplace conflicts.
http://www.bpir.com/workpla
ce-conflict-resolution-
bpir.com/menu-id-78/expert-
opinion.html

Emotional Intelligence Benefit
http://lengrady-ei.blogspot.com/2011/09/emotional-intelligence-and-leadership.html

Emotional Intelligence Benefit
http://www.yourarticlelibrary.com/organization/does-emotional-intelligence-influence-individual-behaviour-at-workplace/44990/

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Emotional Intelligence (EI)

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