Empathy map
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The student is embarking on his career and seeking guidance on managing his finances independently, investing wisely, and dressing and acting appropriately in the professional workplace as there are social norms and responsibilities he is unfamiliar with from college.
Empathy map
- 1. I have to manage my finances independently I need to learn to invest my earnings wisely SAY I need to dress appropriately Should I address senior professionals differently? I need to stay focussed at work FINANCE How can I manage my sports? ETIQUETTE PRODUCTIVITY Can I party with / date colleagues?How free can I be with my boss? Will I be responsible with a credit card? Can I afford to vacation every year? I need to multitask deliverables
- 2. THINK The student is worried about planning his finances The student wants to perform well as he embarks on his career The student is wondering how different college and work environments would be?
- 3. FEEL The student feels that he needs sound financial guidance The student feels that he needs an additional set of skills to do well at work The student feels that there are imaginary lines that he needs to walk within, socially
- 4. PROBLEM STATEMENT The STUDENT needs a SOUND SOURCE OF GUIDANCE FOR HIS NEW JOB because HE FEELS STARTING ON A JOB INOLVES SEVERAL NEW AREAS WHERE HE LACKS ANY EXPOSURE