A anxious pharmacy intern needs help finding a job as she is worried about the current job market and passing her upcoming license exam. She has been sending out resumes and calling friends to find potential openings but remains concerned about whether she will find a job and get her license. She feels anxious that she may not get a job or pass the exam and is unsure of what specialization or work environment would be the best fit.
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Emphathy assignment
1. Problem statement
Stakeholder
NEEDS A WAY TO
(describe person using empathetic language) (needs are VERBS)
DO
SAY
THINK
FEEL
BECAUSE
InsightNeed
STAKEHOLDER
Insights
Design Thinking Action Lab 2013
I am not sure there is a job
for me out there.
What if I do pass my
license exam?
I am not sure what to
specialize in.
She sent a lot of resumes. She call
around friends to see if jobs are
available. She study hard on the
exam to come.
She is very worry about the job
situation and the license exam.
She felt anxious about
not getting a job or not able to
obtaining the licensed to do
her job.
A anxious pharmacy intern get advise on where to get a
job
there is not many openings
in the area.
nervous in new job
very worry about job market
license exam could be tough
willing to relocate anywhere
but prefer to stay close to
boyfriend
not sure what the working
environment wil be