End user computing satisfaction (eucs) kelompok 3
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Analisis kepuasan pengguna akhir terhadap situs web PT Garuda Indonesia menunjukkan hasil yang baik dengan skor rata-rata EUCS 3,9. Konten, akurasi, format, dan ketersediaan informasi yang up to date dinilai memuaskan, meskipun perlu menambahkan bahasa Indonesia.
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? Tas Pos Motor / Tas Obrok
? Box Fiberglass
? Tas Delivery Portable
? Tas Laundry
? Tas Vacuum Cleaner
? Tas Custom
Kami juga merupakan toko Tas Obrok Jumbo, toko Tas Obrok Malang, toko Tas Obrok Jakarta, toko Tas Obrok Anti Air, toko Tas Obrok Besar, toko Tas Obrok Barang
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TELP/WA: 0822-3006-6162
Link WA : https://wa.me/6282230066162/
Link Website : http://tasobrok.co.id/
Ikuti Sosial Media Kami :
Facebook : https://www.facebook.com/indah.TasObrok
Instagram : https://www.instagram.com/indah.tasobrok/
Youtube : https://www.youtube.com/channel/UC8DABqNyMZgVKrPPdOmUuuw?view_as=subscriber
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End user computing satisfaction (eucs) kelompok 3
- 1. Analisis End User Computing Satisfaction (EUCS) pada Web PT. Garuda Indonesia Oleh : Kelompok 3 Devie Violita 11251056 Isureati 11251066 Raeka Novrita 11251073 Widya Sari 11251079 Frida Masruri 11251060 Magister Managemen Universitas BinaDarma Palembang 2012
- 2. Content Pemesana n tiket Kepastian Keberangkat Jadwal Informasi Lain / an Keberangkatan Pemesanan Hotel Cek Penerbangan sekarang
- 3. Accuracy Informasi Valid Data yang ditampilkan up to date D Pada web Garuda Indonesia menunjukkan akurasi yang baik dengan informasi yang valid dalam pengecekan jadwal penerbangan dan juga pemberi tahuan waktu delay dan ditampilkan dengan data yang up to date sehingga bisa diakses langsung dan cepat.
- 4. Format Informasi jelas Informasi Yang bermanfaat Format pada web ini simple dan mudah dibaca dan berisi informasi yang bermanfaat dan jelas yang dapat dimengerti yang bermanfaat bagi para penumpang.
- 5. Easy of use Tampilan diberikan menggunakan bahasa Inggris sulit untuk dimengerti Informasi yang dibutuhkan cepat ditemukan Web ini mudah diakses dan dimengerti serta dipelajari bagi pengguna yang tidak awam. Namun perlu ditambahkan tampilan dalam bahasa indonesia agar para pengguna web ini dapat mengerti dan menggunakan web ini dengan baik dalam mencari informasi yang diburuhkan.
- 6. Time lines Informasi yang ditampilan up to Informasi yang bisa diakses setiap date saat Informasi dari web ini dapat diakses setiap saat dan diterima tepat waktu baik dari pembertahuan waktu delay, dan selalu menampilkan informasi baru yang berisi promo harga dan berita yang up to date.
- 7. Jawaban kuisioner Dari hasil penilaian tiap- tiap komponen EUCS bahwa web Garuda Indonesia sudah baik mencapai angka rata-rata EUCS = 3,9
- 8. KESIMPULAN Content yang ditampilkan pada web garuda ini sudah lengkap dan disertai dengan informasi lainnya seperti hotel, namun perlu ditambahkan informasi transportasi : bus untuk melengkapi web ini. Sehingga content web ini sudah baik dengan nilai rata-rata : 3,6 Accuracy pada web ini tepat dan bisa diakses kapan saja sehinnga tingkat accuracy nya baik dengan nilai rata-rata :3,8 Format dari web ini mudah dimngerti dan digunakan oleh pengguna maka sudah dikatakan sangat baik = 4,6 Ease of use dari web ini perlu di buat dalam bahasa indonesia untuk mempemudah pengguna, namun mudah dimngerti dan diakses oleh pengguna non awam maka bisa dikatakan baik = 3,8 Times lines web ini berisi informasi dan berita yang up to date yang dapat di akses dan digunakan oleh pengguna setiap saat dan dinilai telah baik = 3,8