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ADAM SMILEY POSWOLSKY
smileyposwolsky@gmail.com
SMILEYPOSWOLSKY.COM
Copyright 2019 by Adam S. Poswolsky. All rights reserved.
ENGAGING THE
MULTIGENERATIONAL
WORKFORCE
70%Source: Gallup, State of the American Workplace Report (2016)
@whatsupsmiley
FIND BELIEVERS
Engaging the Multigenerational Workforce
WE ARE NOT THE
ME ME ME
GENERATION
PURSUE MEANING
Being human always points, and is directed,
to something or someone, other than oneself
be it a meaning to fulfill or another human
being to encounter.
The more one forgets himself by giving
himself to a cause to serve or another person
to lovethe more human he is.
-Viktor Frankl
reflects who you are
and what your interests are,
allows you to share your gifts
to help others,
provides a community of believers that will support
your dreams,
and is financially viable
given your desired lifestyle.
MEANINGFUL WORK
@whatsupsmiley
@whatsupsmiley
WHAT MILLENNIALS REALLY WANT
 Not just a paycheck  PURPOSE
 Not job satisfaction  PERSONAL DEVELOPMENT
 Not a boss  A COACH
 Not annual reviews  FREQUENT FEEDBACK AND ONGOING
CONVERSATIONS
 Not fix weaknesses  DEVELOP STRENGTHS
 Not just a job  ITS MY LIFE
Source: Gallup, How Millennials Want to Work and Live (2016)
ENOUGH
ABOUT
MILLENNIALS
5 GENERATIONS AT WORK
MILLENNIALS, GEN-X, BOOMERS
 Make a positive impact on org
 Help solve social and environmental challenges
 Work with a diverse group of people
 Work for an org among best in my industry
 Do work Im passionate about
 Become an expert in my field
Source: IBM: Myths, exaggerations and uncomfortable truths (2015)
Millennials dont want a trophy, they want a manager who is ethical, fair, and transparent.
EMPLOYEE ENGAGEMENT
 Purpose
 Value
 Renewal
 Focus
Source: The Energy Project (NY Times, Tony Schwartz and Christine Porath, Why You Hate Work, 5/20/14).
PURPOSE IS
CROSS-GENERATIONAL
EMPLOYEES WANT MEANINGFUL WORK
AVG. JOB TENURE IN U.S.
20-24 y/o = 1.3 years
25-35 y/o = 2.8 years
ALL WORKERS = 4.2 years
Source: U.S. Bureau of Labor Statistics, Employee Tenure in 2018"
12% OF GEN-Z
30% OF MILLENNIALS
EXPECT TO STAY
+5 YEARS
Source: Deloitte Millennial Survey (2018)
70% OF MILLENNIALS
IN SENIOR MGMT WOULD
CONSIDER SHORT-TERM
CONTRACTS
Source: Deloitte Millennial Survey (2018)
65% OF TODAYS KIDS
WILL END UP IN JOBS
THAT HAVENT BEEN
INVENTED YET
Source: World Economic Forum, The Future of Jobs Report (2016)
VALUE TALENT
THROUGH COACHING
AND MENTORSHIP
Engaging the Multigenerational Workforce
ALWAYS BE LEARNING
ALWAYS BE TEACHING
RE-INVENT YOUR CAREER
Managing millennials
is nurturing millennials.
-Esther Perel
HR IS THE NEW
LIFE COACH
@whatsupsmiley
CULTURE
IS EVERYONES JOB
The main reason people leave a job
is to go to a firm with a better
company culture.
- Glassdoor
Source: World Economic Forum, Alex Grey, Why employees
leave and how to make them stay (May 31, 2017)
TREAT CULTURE
LIKE A
PRODUCT
TREAT CULTURE LIKE A PRODUCT
VALUES
 INCLUSION
 OPEN COMMUNICATION
 CO-CREATION
 COLLABORATION
 GROWTH
 CLARITY & TRANSPARENCY
PROGRAMS
 DIVERSITY RECRUITMENT
 EMPLOYEE RESOURCE GROUPS
 REAL TALK EVENTS
 ROADMAP GOAL-MAPPING WEEK
 PROFESSIONAL DEVELOPMENT TIME
 CONSCIOUS LEADERSHIP TRAINING
 COACHING BENEFIT
 APPROACHABLE LEADERS
WORK
IS THE NEW
GRAD SCHOOL@whatsupsmiley
EMPLOYER
=
EDUCATOR
70% of those who stay +5 years, say org is strong provider org of education and training
Source: Deloitte Millennial Survey (2018)
NEXT GEN TALENT NEEDS
Interpersonal skills
Confidence
Ethics/integrity
Critical thinking
Innovation + creativity
Source: Deloitte Millennial Survey (2018)
INVEST IN
GEN-X
@whatsupsmiley
MAKE
DIVERSITY A REALITY
NOT A PRIORITY
Those working for diverse companies more likely to stay 5+ years (70% to 30%)
Source: Deloitte Millennial Survey (2018)
MAKE
DIVERSITY A REALITY
NOT A PRIORITY
Those working for diverse companies more likely to stay 5+ years (70% to 30%)
Source: Deloitte Millennial Survey (2018)
THE PERFECT TEAM AT GOOGLE
Source: The five keys to a successful team, Re:Work Google,
https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/
1. Psychological safety: Team members feel safe to take risks and be
vulnerable in front of each other
2. Dependability: Team members get things done + meet Googles high bar
3. Structure & clarity: Team members have clear roles, plans, and goals
4. Meaning: Work is personally important to team members
5. Impact: Team members think their work matters and creates change
CREATE CO-LEADERSHIP
OPPORTUNITIES
@whatsupsmiley
HARNESS WISDOM OF BABY BOOMERS
Inter-generational conversations
&
GIVE EARLY TALENT A PLATFORM
Millennial Corps
CHANGE MILLENNIAL ETIQUETTE
Establish clear workplace expectations
&
EMPOWER MILLENNIALS
Give young employees a voice
CHANGE MILLENNIAL ETIQUETTE
 Show up on time
 Use proper language in email + verbal communication
 Dont ask for a promotion on your 3rd day
 Respect your managers and elders
 Be humble, patient, and team-oriented
 Add value before asking for favors
RE-IMAGINE THE
SENIOR STAFF
MEETING
@whatsupsmiley
TAKE
EMPLOYEE WELLNESS
SERIOUSLY
@whatsupsmiley
The average employee checks
40 websites a day,
switching activities 37 times an hour,
changing tasks every 2 minutes.
FOSTER IN-PERSON
CONNECTION
PERFORMANCE MGMT
IS ABOUT PEOPLE
NOT KPIs
@whatsupsmiley
 Data-driven engagement tools
 Real-time feedback + affirmations
 Celebrate your people (often)
 Fresh opportunities for top-performers
 Time to give or Time to learn
STAY INTERVIEWS
NOT EXIT INTERVIEWS
MAKE THE ASK
WE ARE THE
PURPOSE
GENERATION
ADAM SMILEY POSWOLSKY
smileyposwolsky@gmail.com
SMILEYPOSWOLSKY.COM
Copyright 2019 by Adam S. Poswolsky. All rights reserved.
ENGAGING THE
MULTIGENERATIONAL
WORKFORCE
Engaging the Multigenerational Workforce

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