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Engaging the Multigenerational Workforce

Adam Smiley Poswolsky
Adam Smiley Poswolsky

There are currently five generations working together in the workplace. In this inspiring presentation, millennial workplace expert Adam Smiley Poswolsky shares how companies can attract, retain, and engage top talent of all generations by leading with purpose. He breaks through common stereotypes about millennial employees, shares case studies for increasing employee engagement, and teaches proven strategies and tools to increase retention and foster intergenerational collaboration in the workplace, which will help you build a purpose-driven company culture that empowers all of your employees. Learn how to manage and communicate effectively with different generations in the workplace; contact Smiley today.

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Engaging the Multigenerational Workforce
A D A M S M I L E Y P O S W O L S K Y E n g a g i n g t h e M u l t i g e n e r a t i o n a l W o r k f o r c e Closing General Session, October 4, 2019 smileyposwolsky@gmail.com SMILEYPOSWOLSKY.COM Twitter/Instagram: @whatsupsmiley Copyright 2019 by Adam S. Poswolsky. All rights reserved.
70%Source: Gallup, State of the American Workplace Report (2016)
@whatsupsmiley
FIND BELIEVERS
Engaging the Multigenerational Workforce
WE ARE NOT THE ME ME ME GENERATION
PURSUE MEANING
Being human always points, and is directed, to something or someone, other than oneself be it a meaning to fulfill or another human being to encounter. The more one forgets himself by giving himself to a cause to serve or another person to lovethe more human he is. -Viktor Frankl
reflects who you are and what your interests are, allows you to share your gifts to help others, provides a community of believers that will support your dreams, and is financially viable given your desired lifestyle. MEANINGFUL WORK @whatsupsmiley
@whatsupsmiley
WHAT MILLENNIALS REALLY WANT Not just a paycheck PURPOSE Not job satisfaction PERSONAL DEVELOPMENT Not a boss A COACH Not annual reviews FREQUENT FEEDBACK AND ONGOING CONVERSATIONS Not fix weaknesses DEVELOP STRENGTHS Not just a job ITS MY LIFE Source: Gallup, How Millennials Want to Work and Live (2016)
ENOUGH ABOUT MILLENNIALS
5 GENERATIONS AT WORK
MILLENNIALS, GEN-X, BOOMERS Make a positive impact on org Help solve social and environmental challenges Work with a diverse group of people Work for an org among best in my industry Do work Im passionate about Become an expert in my field Source: IBM: Myths, exaggerations and uncomfortable truths (2015) Millennials dont want a trophy, they want a manager who is ethical, fair, and transparent.
EMPLOYEE ENGAGEMENT Purpose Value Renewal Focus Source: The Energy Project (NY Times, Tony Schwartz and Christine Porath, Why You Hate Work, 5/20/14).
PURPOSE IS CROSS-GENERATIONAL
EMPLOYEES WANT MEANINGFUL WORK
AVG. JOB TENURE IN U.S. 20-24 y/o = 1.3 years 25-35 y/o = 2.8 years ALL WORKERS = 4.2 years Source: U.S. Bureau of Labor Statistics, Employee Tenure in 2018"
12% OF GEN-Z 30% OF MILLENNIALS EXPECT TO STAY +5 YEARS Source: Deloitte Millennial Survey (2018)
70% OF MILLENNIALS IN SENIOR MGMT WOULD CONSIDER SHORT-TERM CONTRACTS Source: Deloitte Millennial Survey (2018)
65% OF TODAYS KIDS WILL END UP IN JOBS THAT HAVENT BEEN INVENTED YET Source: World Economic Forum, The Future of Jobs Report (2016)
VALUE TALENT THROUGH COACHING AND MENTORSHIP
Engaging the Multigenerational Workforce
ALWAYS BE LEARNING ALWAYS BE TEACHING RE-INVENT YOUR CAREER
Managing millennials is nurturing millennials. -Esther Perel
HR IS THE NEW LIFE COACH @whatsupsmiley
CULTURE IS EVERYONES JOB
The main reason people leave a job is to go to a firm with a better company culture. - Glassdoor Source: World Economic Forum, Alex Grey, Why employees leave and how to make them stay (May 31, 2017)
TREAT CULTURE LIKE A PRODUCT
TREAT CULTURE LIKE A PRODUCT VALUES INCLUSION OPEN COMMUNICATION CO-CREATION COLLABORATION GROWTH CLARITY & TRANSPARENCY PROGRAMS DIVERSITY RECRUITMENT EMPLOYEE RESOURCE GROUPS REAL TALK EVENTS ROADMAP GOAL-MAPPING WEEK PROFESSIONAL DEVELOPMENT TIME CONSCIOUS LEADERSHIP TRAINING COACHING BENEFIT APPROACHABLE LEADERS
WORK IS THE NEW GRAD SCHOOL@whatsupsmiley
EMPLOYER = EDUCATOR 70% of those who stay +5 years, say org is strong provider org of education and training Source: Deloitte Millennial Survey (2018)
NEXT GEN TALENT NEEDS Interpersonal skills Confidence Ethics/integrity Critical thinking Innovation + creativity Source: Deloitte Millennial Survey (2018)
INVEST IN GEN-X @whatsupsmiley
MAKE DIVERSITY A REALITY NOT A PRIORITY Those working for diverse companies more likely to stay 5+ years (70% to 30%) Source: Deloitte Millennial Survey (2018) MAKE DIVERSITY A REALITY NOT A PRIORITY Those working for diverse companies more likely to stay 5+ years (70% to 30%) Source: Deloitte Millennial Survey (2018)
THE PERFECT TEAM AT GOOGLE Source: The five keys to a successful team, Re:Work Google, https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/ 1. Psychological safety: Team members feel safe to take risks and be vulnerable in front of each other 2. Dependability: Team members get things done + meet Googles high bar 3. Structure & clarity: Team members have clear roles, plans, and goals 4. Meaning: Work is personally important to team members 5. Impact: Team members think their work matters and creates change
CREATE CO-LEADERSHIP OPPORTUNITIES @whatsupsmiley
HARNESS WISDOM OF BABY BOOMERS Inter-generational conversations & GIVE EARLY TALENT A PLATFORM Millennial Corps
CHANGE MILLENNIAL ETIQUETTE Establish clear workplace expectations & EMPOWER MILLENNIALS Give young employees a voice
CHANGE MILLENNIAL ETIQUETTE Show up on time Use proper language in email + verbal communication Dont ask for a promotion on your 3rd day Respect your managers and elders Be humble, patient, and team-oriented Add value before asking for favors
RE-IMAGINE THE SENIOR STAFF MEETING @whatsupsmiley
TAKE EMPLOYEE WELLNESS SERIOUSLY @whatsupsmiley
The average employee checks 40 websites a day, switching activities 37 times an hour, changing tasks every 2 minutes.
FOSTER IN-PERSON CONNECTION
PERFORMANCE MGMT IS ABOUT PEOPLE NOT KPIs @whatsupsmiley
Data-driven engagement tools Real-time feedback + affirmations Celebrate your people (often) Fresh opportunities for top-performers Time to give or Time to learn
STAY INTERVIEWS NOT EXIT INTERVIEWS
MAKE THE ASK
WE ARE THE PURPOSE GENERATION
A D A M S M I L E Y P O S W O L S K Y E n g a g i n g t h e M u l t i g e n e r a t i o n a l W o r k f o r c e Closing General Session smileyposwolsky@gmail.com SMILEYPOSWOLSKY.COM Twitter/Instagram: @whatsupsmiley Copyright 2019 by Adam S. Poswolsky. All rights reserved.
Engaging the Multigenerational Workforce

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Engaging the Multigenerational Workforce

  • 2. A D A M S M I L E Y P O S W O L S K Y E n g a g i n g t h e M u l t i g e n e r a t i o n a l W o r k f o r c e Closing General Session, October 4, 2019 smileyposwolsky@gmail.com SMILEYPOSWOLSKY.COM Twitter/Instagram: @whatsupsmiley Copyright 2019 by Adam S. Poswolsky. All rights reserved.
  • 3. 70%Source: Gallup, State of the American Workplace Report (2016)
  • 7. WE ARE NOT THE ME ME ME GENERATION
  • 9. Being human always points, and is directed, to something or someone, other than oneself be it a meaning to fulfill or another human being to encounter. The more one forgets himself by giving himself to a cause to serve or another person to lovethe more human he is. -Viktor Frankl
  • 10. reflects who you are and what your interests are, allows you to share your gifts to help others, provides a community of believers that will support your dreams, and is financially viable given your desired lifestyle. MEANINGFUL WORK @whatsupsmiley
  • 12. WHAT MILLENNIALS REALLY WANT Not just a paycheck PURPOSE Not job satisfaction PERSONAL DEVELOPMENT Not a boss A COACH Not annual reviews FREQUENT FEEDBACK AND ONGOING CONVERSATIONS Not fix weaknesses DEVELOP STRENGTHS Not just a job ITS MY LIFE Source: Gallup, How Millennials Want to Work and Live (2016)
  • 15. MILLENNIALS, GEN-X, BOOMERS Make a positive impact on org Help solve social and environmental challenges Work with a diverse group of people Work for an org among best in my industry Do work Im passionate about Become an expert in my field Source: IBM: Myths, exaggerations and uncomfortable truths (2015) Millennials dont want a trophy, they want a manager who is ethical, fair, and transparent.
  • 16. EMPLOYEE ENGAGEMENT Purpose Value Renewal Focus Source: The Energy Project (NY Times, Tony Schwartz and Christine Porath, Why You Hate Work, 5/20/14).
  • 19. AVG. JOB TENURE IN U.S. 20-24 y/o = 1.3 years 25-35 y/o = 2.8 years ALL WORKERS = 4.2 years Source: U.S. Bureau of Labor Statistics, Employee Tenure in 2018"
  • 20. 12% OF GEN-Z 30% OF MILLENNIALS EXPECT TO STAY +5 YEARS Source: Deloitte Millennial Survey (2018)
  • 21. 70% OF MILLENNIALS IN SENIOR MGMT WOULD CONSIDER SHORT-TERM CONTRACTS Source: Deloitte Millennial Survey (2018)
  • 22. 65% OF TODAYS KIDS WILL END UP IN JOBS THAT HAVENT BEEN INVENTED YET Source: World Economic Forum, The Future of Jobs Report (2016)
  • 25. ALWAYS BE LEARNING ALWAYS BE TEACHING RE-INVENT YOUR CAREER
  • 26. Managing millennials is nurturing millennials. -Esther Perel
  • 27. HR IS THE NEW LIFE COACH @whatsupsmiley
  • 29. The main reason people leave a job is to go to a firm with a better company culture. - Glassdoor Source: World Economic Forum, Alex Grey, Why employees leave and how to make them stay (May 31, 2017)
  • 31. TREAT CULTURE LIKE A PRODUCT VALUES INCLUSION OPEN COMMUNICATION CO-CREATION COLLABORATION GROWTH CLARITY & TRANSPARENCY PROGRAMS DIVERSITY RECRUITMENT EMPLOYEE RESOURCE GROUPS REAL TALK EVENTS ROADMAP GOAL-MAPPING WEEK PROFESSIONAL DEVELOPMENT TIME CONSCIOUS LEADERSHIP TRAINING COACHING BENEFIT APPROACHABLE LEADERS
  • 32. WORK IS THE NEW GRAD SCHOOL@whatsupsmiley
  • 33. EMPLOYER = EDUCATOR 70% of those who stay +5 years, say org is strong provider org of education and training Source: Deloitte Millennial Survey (2018)
  • 34. NEXT GEN TALENT NEEDS Interpersonal skills Confidence Ethics/integrity Critical thinking Innovation + creativity Source: Deloitte Millennial Survey (2018)
  • 36. MAKE DIVERSITY A REALITY NOT A PRIORITY Those working for diverse companies more likely to stay 5+ years (70% to 30%) Source: Deloitte Millennial Survey (2018) MAKE DIVERSITY A REALITY NOT A PRIORITY Those working for diverse companies more likely to stay 5+ years (70% to 30%) Source: Deloitte Millennial Survey (2018)
  • 37. THE PERFECT TEAM AT GOOGLE Source: The five keys to a successful team, Re:Work Google, https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/ 1. Psychological safety: Team members feel safe to take risks and be vulnerable in front of each other 2. Dependability: Team members get things done + meet Googles high bar 3. Structure & clarity: Team members have clear roles, plans, and goals 4. Meaning: Work is personally important to team members 5. Impact: Team members think their work matters and creates change
  • 39. HARNESS WISDOM OF BABY BOOMERS Inter-generational conversations & GIVE EARLY TALENT A PLATFORM Millennial Corps
  • 40. CHANGE MILLENNIAL ETIQUETTE Establish clear workplace expectations & EMPOWER MILLENNIALS Give young employees a voice
  • 41. CHANGE MILLENNIAL ETIQUETTE Show up on time Use proper language in email + verbal communication Dont ask for a promotion on your 3rd day Respect your managers and elders Be humble, patient, and team-oriented Add value before asking for favors
  • 44. The average employee checks 40 websites a day, switching activities 37 times an hour, changing tasks every 2 minutes.
  • 46. PERFORMANCE MGMT IS ABOUT PEOPLE NOT KPIs @whatsupsmiley
  • 47. Data-driven engagement tools Real-time feedback + affirmations Celebrate your people (often) Fresh opportunities for top-performers Time to give or Time to learn
  • 51. A D A M S M I L E Y P O S W O L S K Y E n g a g i n g t h e M u l t i g e n e r a t i o n a l W o r k f o r c e Closing General Session smileyposwolsky@gmail.com SMILEYPOSWOLSKY.COM Twitter/Instagram: @whatsupsmiley Copyright 2019 by Adam S. Poswolsky. All rights reserved.