際際滷

際際滷Share a Scribd company logo
Enterprise
Architecture
2014
www.linkedin.com/in/vincenttacquet
@vtacquetVincent Tacquet
Quality & Architecture Manager
Datacenter Manager
vincent.tacquet@synergics.be
www.synergics.be
www.slideshare.net/VincentTacquet
www.synergics.be
Overview
Enterprise Architecture
Architecture and the CMDB
Architecture Design
 Services
 Applications
Impact Analyzer
Export to yED
Automatic Impact Analyzer
2
www.synergics.be
Enterprise Architecture
@World
 it is a framework
 it is a method
 it is a way of life
 Fancy colours, great PowerPoints
@Synergics
 No bla bla bla, we just did it
 ITIL !
 Qfor !
 ISAE3402 !
 Soon ISO27001
3
www.synergics.be
Architecture and the CMDB
The CMDB @Synergics is complete !
4
www.synergics.be 5
www.synergics.be 6
www.synergics.be
Architecture Design
7
Services
Applications
www.synergics.be
Services
The brains of Architecture
3 Types
Classes
Redundancy
Bi-directional linking
Technical branding
8
www.synergics.be 9
 CI-only services
www.synergics.be 10
 Services-only services
www.synergics.be 11
 Mixed services
www.synergics.be 12
 Classes
 Operating System
 PDU (Power Distribution Unit)
 Power Feed (Fuses, UPSes, Rack Distribution Power, Generator)
 Physical Location (Rack)
 Physical Chassis (Blade, Multi Host Chassis)
 Physical Host (VMWare)
 Physical Storage (Virtual Filers)
 Backup Appliance
www.synergics.be 13
www.synergics.be 14
 Can be redundant on CI-level and/or Services-level
www.synergics.be
Applications
15
Groups one or more Services
Links Customers and/or Locations
Links Suppliers
End-user branding
Calculates Customer impact
 #users by company / location
 manual
 percentage
www.synergics.be 16
www.synergics.be
Impact Analyzer
Used by different teams
 Customer Relations: to mail impacted Customers when
something is down
 Operations Team: to fill-out the Risk Assessment in Change
Management
 Incident Team: to analyse the impacted Applications, Services
and/or CIs in Incident Management
17
www.synergics.be 18
www.synergics.be 19
www.synergics.be 20
www.synergics.be
Export to yED
yED is a FREE tool
yED may NOT be automated
The usage of yEd is free of charge and one can even make use of yEd in a commercial environment
for free.
yWorks grants you the right to use yEd as an application to create diagrams. This right comes for free
for anyone that adheres to the yEd Software License Agreement. E.g. you are not allowed to
distribute yEd on your own or use it in an automated process.
The diagrams that you create belong to you. You can use your diagrams in any way you like. For
example, you can use yEd to create a diagram that is then used by your company or institution to
enhance product documentation, or to better understand internal processes.
http://www.yworks.com/en/products_yed_about.html
21
www.synergics.be 22
Due to the previous restriction, we
generate our own .graphml files and
manually change the layout in yED
from:
to:
www.synergics.be 23
www.synergics.be 24
www.synergics.be 25
www.synergics.be
Automatic
Impact Analyzer
LIVE Monitoring information from Nagios
LIVE Incidents information
NOC Ready (1 minute update)
Shows High High Incidents (in progress and recently closed)
Shows possible impacted Customers and Applications
Allows us to improve First Call Resolution
26
www.synergics.be 27
www.synergics.be 28
www.synergics.be 29

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Enterprise architecture 2014

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