EQ VS IQ
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Emotional intelligence (EI) encompasses the ability to recognize and manage one's own emotions and the emotions of others, significantly impacting personal and professional success. While traditional education emphasizes IQ, EI is critical for effective interactions, emotional management, and achieving long-term happiness, with research suggesting it accounts for 80% of success. EI can be developed at any stage of life, contrasting with the largely static nature of IQ, highlighting the importance of cultivating emotional skills in both personal and professional contexts.
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The document discusses the concept of emotional intelligence (EQ), introduced by Daniel Goleman in 1996, emphasizing its importance in workplace relationships and management. It outlines the different types of emotions, the components of emotional intelligence, and contrasting characteristics of individuals with low versus high EQ. Additionally, it provides tips for managing emotions and highlights the consequences of lacking emotional intelligence, including poor decision-making and relationship problems.Eq at Workplace
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EQ VS IQ
- 1. Mayank Attri
- 2. What Exactly Is EQ Emotional intelligence is simply defined as: knowing what feels good, what feels bad, and how to get from bad to good. Knowing your emotions and knowing emotion of others. It refers to emotional management skills which provide competency to balance emotions and reason so as to maximize long term happiness.
- 3. Emotional Intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. Emotional intelligence describes abilities distinct from, but complementary to, academic intelligence. Daniel Goleman (1998)
- 4. IQ v/s EQ (Intelligence Quotient v/s Emotional Quotient) The research shows that IQ can help you to be successful to the extent of 20 percent only in life. The rest of 80 percent success depends on your EQ 80% EQ 20% IQ
- 5. ARE YOU EMOTIONALLY INTELLIGENT? OR YOU STILL THINK (not feel) THAT IQ MATTERS MORE THAN EQ
- 6. Are we giving EI education in schools /colleges NO. Our educational system gives stress on IQ and not on EQ. We are taught History, Hindi, English, Geography, Physics, anthropology, Botany, Computers, Medicine, Engineering etc. We are not TAUGHT how to handle frustration, anxieties, stress, failure, depression, burnout, inferiority complexes, ego problems We are not told to learn how to manage emotions i.e.; interaction, coordination, Adjustment, communication We are expected to learn all these from our parents, peer group of other role models At the later stages of our lives we are told to master emotional competencies to be successful.
- 7. GETS YOU HIRED GETS YOU FIRED/PROMOTED THE PROFESSIONAL SUCCESS
- 8. THREE COMPONENTS of EI EMOTIONAL COMPETENCY EMOTIONAL MATURITY EMOTIONAL SENSITIVITY
- 9. I. EMOTIONAL COMPETENCY Tackling Emotional Upsets High Self-esteem Handling Egoism Handling Inferiority Complex
- 10. II. EMOTIONAL MATURITY Self-Awareness Developing Others Delaying Gratification Adaptability and Flexibility
- 11. III. EMOTIONAL SENSITIVITY Understanding Threshold of Emotional Arousal Empathy Improving Inter-personal Relations Communicability of Emotions
- 12. Characteristics of a High EI Person Is not afraid to express his/her feelings. Is not dominated by negative emotions. Balances feelings with reason, logic, and reality. Is independent, self-reliant and morally autonomous. Is not motivated by power, wealth, status, fame, or approval. Is interested in other people's feelings. Is not immobilized by fear or worry. A time to speak and a time to be silent, Is emotionally resilient.
- 13. Characteristics of a low EI Person Doesn't take responsibilities for his feelings; but blames you or others for them Is insensitive to your feelings. Has no empathy, no compassion. Is insecure and defensive and finds it hard to admit mistakes, express remorse, or apologize sincerely. Is insecure and defensive and finds it hard to admit mistakes, express remorse, or apologize sincerely Is a poor listener. Interrupts. Invalidates. Misses the emotions being communicated. Focusses on "facts" rather than feelings. Does not consider your feelings before acting.
- 14. A STUDY OF IAS OFFICERS After studying 60 IAS officers of Assam Cadre it was found that 77 % of them fall in the category of Average EQ. Only 15 % showed High EQ
- 15. CAN EQ BE DEVELOPED? YES. You can develop your EQ by upgrading your emotional skills. The popular thinking that EQ is entirely inherited is incorrect. Emotional Intelligence is not fixed at birth. There is no emotional intelligence genes as such that we know of today. It is something one has learned.
- 16. Conted.. Can EI be developed at any stage/age of personal or professional life. The answer is YES. You can upgrade your emotional skills at any stage of your life. In fact, age and maturity are positively correlated with the EI. Same is not true about IQ which is more or less static.
- 17. SAMPLE QUESTION SITUATION: Imagine you are an insurance salesperson approaching prospective clients to purchase insurance policies. A dozen people in a row shut the door on your face. What will you do? a. Blame yourself and stop work for the day. b. Reassess your capabilities as an insurance salesperson. c. Come out with fresh strategies to overcome similar in future. d. Contact the clients again some other day.
- 18. In the business sector EI is important because. We need people to sell/market; to manage finances; to produce a product; to provide a service. Productive employees literally make the organization succeed. Without them, an organization cannot operate. Poor employees cause the organization to fail with: high turnover; wasted selection time; absenteeism; labor disputes; wasted supervisory/training time; lowered productivity; wasted materials; costly delays; poor customer service; decreased sales and lower profits. To succeed, an organization must select or develop good employees and avoid the poor ones. To succeed as a manager or executive, you must select and develop effective employees. Ask yourself a question? Are you consistently getting good employees? Are you able to consistently help employees overcome performance related problems?
- 19. CONCLUSION: Applying EI makes you feel comfortable within your own skin and with people around you. You can also understand what makes you incompatible with certain people or jobs and learn ways to deal with the emotional difficulties ease. You can also understand the specific feelings that cause you stress and learn ways to become more at peace.
- 20. QUOTES There is nothing you can do angry that you cant do better when not angry. Anyone can be angrythat is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way that is not easy.