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1
Social Media/Community Manager
Portfolio
Eric Starker
LinkedIn Twitter Facebook
estarker@gmail.com
Microsoft
2
? Responsible for social media (Facebook,Twitter), MSDN blog posts
and community interaction for the MVP influencer program across
all Microsoft product groups.
? The MVP program at Microsoft, with approximately 4000 current
members, is a global program with a rich 20-year history,
encouraging community development, learning and networking.
Microsoft - Analytics
3
Fiscal year at Microsoft goes from August 1 through July 31st.
My role lasted from May 10 – August 26 (taking over from a contractor on a required break) so parts of
Q4 FY13 and Q1FY14.
Numbers remained consistent with previous performance.
Microsoft – Work Samples
4
Microsoft – Work Samples
5
Promethium Marketing
6
Track and analyze social media (Facebook,Twitter, forums) and serve as community manager for
video game company clients:
? Lightbox Interactive (Starhawk) – community manager, social media/forum posting, tracking and
reporting.
? NCSoft (Lineage 2) – one-month project - community manager, social media/forum posting,
tracking and reporting
? Sucker Punch(Infamous 2) – social media tracking and reporting
? Red 5 (Firefall) – social media tracking and reporting
? Ubisoft (Smurfs & Co) –Twitter promotion, competitive research report on Facebook games
Promethium – Analytics - Starhawk
7
Campaign Start (July 2011) Campaign End (January 2012)
Promethium – Analytics – Lineage 2
8
Promethium – Social Media
9
Promethium – Report Sample
10
University of Washington
11
? Received a certificate in social media implementation from the
University ofWashington.
? As part of our coursework, we had two community management
projects (Pinterest and Google+, the latter including analytics), and
a final client project, creating a social media plan and content
calendar for Benaroya Hall’s non-Symphony programming.
UW – Analytics – Google+
12
UW – Social Media Samples
13
UW – Social Media Samples
14
UW – Benaroya Hall Samples
15
Queer Geek
16
? Started a social media community from scratch, present on
Facebook (in a group and on a like page),Twitter and Meetup.
? The Queer Geek Facebook like page, which startedAugust 2011,
currently has 477 likes. It has a weekly total reach of 861.
? The Queer Geek Facebook group currently has 418 members.
? The Queer GeekTwitter page has 141 followers.
? The Queer Geek Meetup group has 574 members.
Queer Geek – Social Media Samples
17

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Eric Starker - Social Media / Community Manager Portfolio

  • 1. 1 Social Media/Community Manager Portfolio Eric Starker LinkedIn Twitter Facebook estarker@gmail.com
  • 2. Microsoft 2 ? Responsible for social media (Facebook,Twitter), MSDN blog posts and community interaction for the MVP influencer program across all Microsoft product groups. ? The MVP program at Microsoft, with approximately 4000 current members, is a global program with a rich 20-year history, encouraging community development, learning and networking.
  • 3. Microsoft - Analytics 3 Fiscal year at Microsoft goes from August 1 through July 31st. My role lasted from May 10 – August 26 (taking over from a contractor on a required break) so parts of Q4 FY13 and Q1FY14. Numbers remained consistent with previous performance.
  • 4. Microsoft – Work Samples 4
  • 5. Microsoft – Work Samples 5
  • 6. Promethium Marketing 6 Track and analyze social media (Facebook,Twitter, forums) and serve as community manager for video game company clients: ? Lightbox Interactive (Starhawk) – community manager, social media/forum posting, tracking and reporting. ? NCSoft (Lineage 2) – one-month project - community manager, social media/forum posting, tracking and reporting ? Sucker Punch(Infamous 2) – social media tracking and reporting ? Red 5 (Firefall) – social media tracking and reporting ? Ubisoft (Smurfs & Co) –Twitter promotion, competitive research report on Facebook games
  • 7. Promethium – Analytics - Starhawk 7 Campaign Start (July 2011) Campaign End (January 2012)
  • 8. Promethium – Analytics – Lineage 2 8
  • 11. University of Washington 11 ? Received a certificate in social media implementation from the University ofWashington. ? As part of our coursework, we had two community management projects (Pinterest and Google+, the latter including analytics), and a final client project, creating a social media plan and content calendar for Benaroya Hall’s non-Symphony programming.
  • 12. UW – Analytics – Google+ 12
  • 13. UW – Social Media Samples 13
  • 14. UW – Social Media Samples 14
  • 15. UW – Benaroya Hall Samples 15
  • 16. Queer Geek 16 ? Started a social media community from scratch, present on Facebook (in a group and on a like page),Twitter and Meetup. ? The Queer Geek Facebook like page, which startedAugust 2011, currently has 477 likes. It has a weekly total reach of 861. ? The Queer Geek Facebook group currently has 418 members. ? The Queer GeekTwitter page has 141 followers. ? The Queer Geek Meetup group has 574 members.
  • 17. Queer Geek – Social Media Samples 17