This document discusses ethics in the workplace. It addresses common issues like a bullying manager, employees sharing confidential client data, and whether performance feedback should be punitive. It emphasizes that ethics are important and should be consistently communicated and modeled by leadership. Senior management is responsible for setting a good example and reflecting company values. While training is important, individuals are ultimately responsible for making ethical decisions. The document provides characteristics of good work ethics like attendance, teamwork, communication and respect. It also discusses core values like honesty, respect, fairness and responsibility. Developing and communicating a code of conduct can help train employees to behave ethically.