3. Ethnicity (Statistics NZ, n.d.)
a common proper name
one or more elements of common culture unique
community of interests, feelings and actions
a shared sense of common origins or ancestry
a common geographic origin
7. 74%
15%
12%
7%
1%
0% 10% 20% 30% 40% 50% 60% 70% 80%
European
(+14%)
Mori (+6%)
Asian (+33%)
Pacific (+11%)
MELAA (+35%)
Major ethnic groups in New Zealand (Statistics NZ, 2013)
8. Advantages of Ethnic Diversity (Wood et al., 2013)
Deliver better customer service
Improving productivity and innovation
Developing domestic niche markets
Entering new, or increasing market share in,
overseas markets
9. Challenges of Ethnic Diversity (Shaddok, 2010)
Communication
Resistant to change
Implementation of diversity in the workplace policies
Successful Management of Diversity in the Workplace
11. Intercultural Awareness Training for
New Zealand Police
(Centre for Applied Cross Cultural Research, 2013)
Increase of
knowledge of cultural
values
Increase of
confidence interacting
with diverse cultural
groups
12. ANZ Asian banking /
ASB Migrant Banking
Designated Banking managers fluent in
Mandarin, Cantonese or Korean
Business solutions in Asian languages
Asian Business customer phone line
13. Ten crucial questions to ask in your focus
group
What are the signs that your organization values diversity?
What do you wish that management understood about your own group?
What are the obstacles in the way of employees who are different from the
mainstream?
What kinds of prejudice or discrimination have you faced, if any?
What contributions and behaviours are most valued and rewarded here?
What behaviours of other groups are more difficult for you to deal with or
most irritating?
What do you wish that your manager understood about you?
What do you need to do and/or know to get ahead in this organization?
What groups are easiest for you to cooperate with? What groups are the
hardest?
What do you think the organization could do to get the best from everyone?
14. Recommendations
Increase awareness
Point of focus should be more on the
individuals skillsets, qualifications and
experiences
Avoid using the cultural barrier as a reason for
not to hire
Practice cultural relativism
16. References
Campbell Live. (2010, May 10). Immigrant changes name to get job [Video file]. Retrieved from
http://www.3news.co.nz/tvshows/campbelllive/migrant-changes-name-to-get-job-2010051016
Centre for Applied Cross Cultural Research (2013). Intercultural Awareness Training for New Zealand Police.
Retrieved from http://www.victoria.ac.nz/cacr/training-and-consulting/intercultural-awareness-training-for-new-
zealand-police
Shaddok D. (2010, Aug). Diversity in the Workplace: Benefits, Challenges and Solutions. Retrieved from
http://easysmallbusinesshr.com/2010/08/diversity-in-the-workplace-benefits-challenges-and-solutions/
Statistics NZ (n.d.). Ethnicity. Retrieved Aug 30, 2014, from http://www.stats.govt.nz/methods/classifications-and-
standards/classification-related-stats-standards/ethnicity/definition.aspx
Statistics NZ (2014, July). International Travel and Migration: July 2014. Retrieved from
http://www.stats.govt.nz/browse_for_stats/population/Migration/IntTravelAndMigration_HOTPJul14.aspx
Wood J., Zeffane R., Fromholtz M., Wiesner R., Morrison R. & Seet .P. (2013). Organisational Behaviour: Core
concepts and applications (3rd Australasian ed.). Milton, Australia: John Wiley & Sons
Editor's Notes
https://www.youtube.com/watch?v=IFbs0fff6BcMigrant in NZ changes name to get job
tv3
http://www.stats.govt.nz/methods/classifications-and-standards/classification-related-stats-standards/ethnicity/definition.aspx
Definition
Ethnicity is the ethnic group or groups that people identify with or feel they belong to. Ethnicity is a measure of cultural affiliation, as opposed to race, ancestry, nationality or citizenship. Ethnicity is self perceived and people can belong to more than one ethnic group.
http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11312052
Migration boom hits 11-year high
11:40 AM Thursday Aug 21, 2014
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Economy
Immigration
Photo / Doug Sherring
New Zealand's annual migration extended its decade highs in July, with the inflow continuing to surpass Treasury and Reserve Bank expectations.
The country gained a net 41,000 migrants in the year through July, the highest since August 2003, Statistics New Zealand said. Annual arrivals rose to 102,400, the highest ever inflow, while departures were down 22 percent from the year before to 61,400, as fewer New Zealanders left for Australia.
The Treasury had forecast annual net migration to peak at 38,100 in September, before returning to the long-run assumption of 12,000 a year by 2017, while the central bank expected a mid-2014 peak at 37,000, according to its June Monetary Policy Statement. High levels of migration are stoking demand for housing and boosting spending in the economy, and Reserve Bank governor Graeme Wheeler has flagged stronger than expected inflows as a significant inflationary pressure.
Read also:Who's living next door to you?NZ population growth speeds up
Wheeler embarked on a front-loaded tightening cycle in March this year, raising the official cash rate four times to 3.5 percent from a historically low level in place to stimulate spending during the global financial crisis and the Canterbury earthquake. The governor is now widely expected to pause in his hikes until next year to asses the impact of hikes and as falling commodity prices, particularly in dairy and logs, appear to take some steam out of New Zealand's economic momentum.
New Zealand gained a seasonally adjusted net gain of 4,500 migrants in July, climbing from 4,300 in June, and was the highest net gain since February 2003, Statistics New Zealand said. Net migration to Australia was 100 in July, up from zero in June, but well below the peak net loss of 4,300 migrants to Australia in February 2001.
The number of short-term visitor arrivals rose 7 percent to 196,900 in July from a year earlier, and the highest ever for any July month, helped by more visitors from Australia and China, while visitors from Indonesia were four times higher than last July, the agency said. Overseas trips by New Zealanders fell 2 percent to 233,100 in July from the same month a year earlier.
Diversity in the Workplace: Benefits, Challenges and Solutions
Dianne Shaddock
Aug 2010
http://easysmallbusinesshr.com/2010/08/diversity-in-the-workplace-benefits-challenges-and-solutions/
This diagram shows what diversity managementcan look like when managed well within an organisation.The central idea with this model is that diversity management movesfrom sitting solely with Human Resources to being a whole of organisation approach. Diversity management needs buy-in from theleadership and management team, as well as to be embraced by staff.The process needs to be supported by Human Resources.The three central pillars reflect the ideas of hiring the best talent,keeping the best staff and utilizing their potential to improve yourproducts and services. Employees need to be empowered andengaged in order for the organisation to succeed.