2. Objective
Going above and beyond what is expected on each
and every customer issue. Respecting customers
time, we should be zealous in our efforts to resolve
their issues
3. Teamwork
Everyone has something unique to offer that adds
value. It is imperative we rely on each other to meet
goals and objectives
4. Process Improvement
When a process can be improved, we can and should
present ideas to work smarter, not harder
5. Solutions
The way we have always done it, is not going to perfect
the customer experience. We need to anticipate our
customers needs and exceed their expectations
6. Exceptional Service
Believe that our future is bright . Our effectiveness should
soar and we should not feel confined, hence, providing
exceptional service