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ExecutiveMBAExchangeProgram2015
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
MIPPolitecnicodiMilano
ViaRaffaeleLambruschini4CBuilding26/A
20156,Milano
Elective course: Luxury Management
9  11 April, 2015
Professor: Alessandro Brun
Learning Objectives
The course will focus on the specificity of high-priced consumer goods (Luxury Goods), in order to enable
students to understand their peculiarity compared to consumer products. In particular, the main learning
objectives are as follows:
 learning how to manage luxury brands: Students will understand the different meaning of luxury relating to
the each market segment; they will learn how to create, support and broaden the luxury brands and they will
analyze the different portfolio and positioning strategies adopted by leading companies;
 better knowing how companies develop and produce luxury products. Through the analysis of case studies
and testimonials students will observe closely the operations of luxury companies, the mechanisms that allow
to obtain unique products of superior quality; analyze how the organization and human resources can
contribute to the success of luxury brands and how they can be managed as efficiently as possible;
 understanding how to define the appropriate channel strategy for the distribution of luxury brands. Students
will understand the differences between the available alternatives in terms of formats of retail, business
partners and global distribution; they will also have the chance to analyze on the field the role of the
merchandising and shopping experience.
The teaching approach of the course will be based on the use of business cases.
Schedule
Module Topic Professor
1-2
Thursday
9/04/15
h. 10-14
Introduction:
 Market trends
 What is "luxury"?
 Success key Factors of Luxury firms
 The Trading-Up concept
Alessandro Brun
3-4
Thursday
9/04/15
h. 15-19
The peculiarities of luxury companies:
 The organization of luxury companies
 Key processes
Francesco Aimi
5-6
Friday
10/04/15
h. 09-13
Branding
 Brand and communication
 Building a portfolio of luxury brands
 The architecture of luxury brands
 The value of a brand: the "Brand Equity"
Fabrizio Maria Pini
7
Friday
10/04/15
h. 14-16
 The market positioning of a luxury brand
 Luxury brand communication mix
Fabrizio Maria Pini
10
Friday
10/04/15
h. 16-18
Management of the distribution channels
 Retail definition; luxury sector requirements ; customer management
 Retail theory: markets, locations
Retail operation management of retail: quality of the service; retail operations
management key factors
Cecilia Castelli
8-9
Saturday
10/04/15
h. 9-13
Human resources Organization and management:
 The corporate functions in luxury companies
 HR management
 Managing creativity
Paola Bertola
11
Saturday
11/04/15
h. 14-16
Luxury retail experiences Guest speaker
12
Saturday
11/04/15
h. 16-18
Trends and challenges Alessandro Brun
Ing. BRUN ALESSANDRO
Associate Professor
Education
 Master Degree with honours in Management Engineering, Politecnico di Milano
 PhD in Management Engineering, Politecnico di Milano
Teaching experience
 Since October 2014, Associate Professor at Politecnico di Milano
 17 years of teaching experience on the topics of Quality Management, Industrial Technologies, Operations Management,
Sourcing and Purchasing, at all levels of education (undergraduate, graduate, postgraduate, executive training), both in
Italy and abroad.
 Supervisor of over 250 Master and Diploma Thesis on the topics of Quality Management, Operations Management,
Supply Chain Management, Industrial Technologies.
Scientific research
 150+ publication in relevant journals, scientific conferences and books
 27 papers on Scopus-indexed International Journals, of which:
o 10 papers on ABS Grade 3 journals
o 4 papers on ABS Grade 2 journals
 H index (as calculated on www.scopus.com, on October 22nd, 2014) = 10
 participated  as team member and, lately, as scientific coordinator  to research projects of national and international
interest, in the areas of Manufacturing and Logistic Systems Design and Management, Industrial Technologies, Quality
Management and Operations Improvement, and Supply Chain Management Information Systems.
Appointments
Department of Management, Economics and Industrial Engineering - Politecnico di Milano
 Responsible of admissions and study plans for MSc students of Industrial Engineering, Como Campus (Internationalization
project) 2006  present
 Member of the Committee of the PhD programme in Management, Economics and Industrial Engineering (DRIG) 2013 
present
MIP Politecnico di Milano (the Business School of Politecnico di Milano)
 Deputy Director of the MBA program 2003  2007
 Director of the Master in Operations, Quality & Supply Chain Management 2007  2010
 Director of Six Sigma Green Belt, Black Belt and Master Black Belt certification programmes 2008  present
 Director of the Career Development Office (formerly Career Services) 2012  2014
 Member of the Management Board 2012  present
Ing-Ind/17 (Italian Scientific Sector of Industrial Plants professors)
 Member of the national board. 2005  2009

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Exchange EMBA 2015_Luxury Mgmt

  • 2. Elective course: Luxury Management 9 11 April, 2015 Professor: Alessandro Brun Learning Objectives The course will focus on the specificity of high-priced consumer goods (Luxury Goods), in order to enable students to understand their peculiarity compared to consumer products. In particular, the main learning objectives are as follows: learning how to manage luxury brands: Students will understand the different meaning of luxury relating to the each market segment; they will learn how to create, support and broaden the luxury brands and they will analyze the different portfolio and positioning strategies adopted by leading companies; better knowing how companies develop and produce luxury products. Through the analysis of case studies and testimonials students will observe closely the operations of luxury companies, the mechanisms that allow to obtain unique products of superior quality; analyze how the organization and human resources can contribute to the success of luxury brands and how they can be managed as efficiently as possible; understanding how to define the appropriate channel strategy for the distribution of luxury brands. Students will understand the differences between the available alternatives in terms of formats of retail, business partners and global distribution; they will also have the chance to analyze on the field the role of the merchandising and shopping experience. The teaching approach of the course will be based on the use of business cases. Schedule Module Topic Professor 1-2 Thursday 9/04/15 h. 10-14 Introduction: Market trends What is "luxury"? Success key Factors of Luxury firms The Trading-Up concept Alessandro Brun 3-4 Thursday 9/04/15 h. 15-19 The peculiarities of luxury companies: The organization of luxury companies Key processes Francesco Aimi 5-6 Friday 10/04/15 h. 09-13 Branding Brand and communication Building a portfolio of luxury brands The architecture of luxury brands The value of a brand: the "Brand Equity" Fabrizio Maria Pini 7 Friday 10/04/15 h. 14-16 The market positioning of a luxury brand Luxury brand communication mix Fabrizio Maria Pini 10 Friday 10/04/15 h. 16-18 Management of the distribution channels Retail definition; luxury sector requirements ; customer management Retail theory: markets, locations Retail operation management of retail: quality of the service; retail operations management key factors Cecilia Castelli 8-9 Saturday 10/04/15 h. 9-13 Human resources Organization and management: The corporate functions in luxury companies HR management Managing creativity Paola Bertola 11 Saturday 11/04/15 h. 14-16 Luxury retail experiences Guest speaker 12 Saturday 11/04/15 h. 16-18 Trends and challenges Alessandro Brun
  • 3. Ing. BRUN ALESSANDRO Associate Professor Education Master Degree with honours in Management Engineering, Politecnico di Milano PhD in Management Engineering, Politecnico di Milano Teaching experience Since October 2014, Associate Professor at Politecnico di Milano 17 years of teaching experience on the topics of Quality Management, Industrial Technologies, Operations Management, Sourcing and Purchasing, at all levels of education (undergraduate, graduate, postgraduate, executive training), both in Italy and abroad. Supervisor of over 250 Master and Diploma Thesis on the topics of Quality Management, Operations Management, Supply Chain Management, Industrial Technologies. Scientific research 150+ publication in relevant journals, scientific conferences and books 27 papers on Scopus-indexed International Journals, of which: o 10 papers on ABS Grade 3 journals o 4 papers on ABS Grade 2 journals H index (as calculated on www.scopus.com, on October 22nd, 2014) = 10 participated as team member and, lately, as scientific coordinator to research projects of national and international interest, in the areas of Manufacturing and Logistic Systems Design and Management, Industrial Technologies, Quality Management and Operations Improvement, and Supply Chain Management Information Systems. Appointments Department of Management, Economics and Industrial Engineering - Politecnico di Milano Responsible of admissions and study plans for MSc students of Industrial Engineering, Como Campus (Internationalization project) 2006 present Member of the Committee of the PhD programme in Management, Economics and Industrial Engineering (DRIG) 2013 present MIP Politecnico di Milano (the Business School of Politecnico di Milano) Deputy Director of the MBA program 2003 2007 Director of the Master in Operations, Quality & Supply Chain Management 2007 2010 Director of Six Sigma Green Belt, Black Belt and Master Black Belt certification programmes 2008 present Director of the Career Development Office (formerly Career Services) 2012 2014 Member of the Management Board 2012 present Ing-Ind/17 (Italian Scientific Sector of Industrial Plants professors) Member of the national board. 2005 2009