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Exploring How NGOs Shape CSR: The
Private Politics Framework
W. Timothy Coombs
Sherry J. Holladay
University of Central Florida
Exploring how ng os shape csr
Issues
Management
Private
Politics
Shift in locus of constraint on corporate activity
Private Politics
 Shift from governmental to private arena to
achieve goals
 Driven by public communication
 Corporations commit to change
 Example: self-regulation
 How does it work?
Shift to
Private
Politics
Reputation
CSR
Social Media
Dynamics
 Leverage point: reputation
 CSR as critical component
 Communication campaigns to threat
Threat from Communication
 Build stakeholder salience (Internet Contagion
Theory)
 Legitimacy
 Power
 Urgency
 Threat (Contingency Theory)
 Long term
 Communication skill
 Advocacy efforts
Exploring how ng os shape csr
Exploring how ng os shape csr

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Exploring how ng os shape csr