際際滷

際際滷Share a Scribd company logo
BA for the digital government
Natalia Bogus
CBAP, PMP
From Suppliers perspective
Inspired by Eye in the sky
2
About Natalia
IT project manager and business analyst with 10 year experience,
who has successfully delivered numerous of the IT projects and
business analysis outcomes for the private and public sectors,
including electronic government projects and solutions.
Strong communication, conflict and problem solving skills, huge
experience managing international multicultural teams and
stakeholders. Proven track of the successfully delivered projects and
business solutions. Advanced specialization in ISV software products,
remittances, payments, IT services domains.
Successful projects with MoneyGram, Industrial Commercial Bank of
China, Russian Post, electronic government of Moldova, Visa,
MasterCard, Swift, RemitRadar, etc.
Holds PMP and CBAP certifications.
3
How decisions
are made
Showcases the
latest digital
solutions
Why eye in the sky?
4
Be ready for...
Complexity
Uncertainty
Avoidance
Conflicts
Abuse of power Developing
countries
5
3 stages of digital government BA
Tender
Implementation
Operation
6
Tender
Focus
 Government
representatives
Attention
 Eligibility
 Commercial
Success factors
 Experience
 References
 Benefits
realization
justification
Techniques
 Document
analysis
 Acceptance and
evaluation criteria
 Prototyping
 Stakeholder List,
Map, Personas
7
Implementation
Focus
 Consumers
 Citizens
 Organizations
Attention
 Assumptions
 Changes
Success factors
 Pilot first
 Agile
 Continuos
monitoring
Techniques
 Prioritization
 Process Modelling
 Backlog
management
 Brainstorming
 Use cases
8
Operation
Focus
 Consumers
 Citizens
 Organizations
Attention
 KPI
 Benefits
realization
Success factors
 Continuous
improvement
Techniques
 Observation
 Reviews
 Lessons learnt
 Root cause
analysis
 Risk Analysis and
Management
9
Useful tips and tricks
People are first, technologies are second!
Continuous monitoring
Dont expect for agreement between all the parties
Be ready to make decisions by yourself
Find the stimulus/motivation factor (for each of the stakeholders)
10
Perspectives
Agile
IT
Business
architecture
11
Thanks!
Q&A

More Related Content

Eye in the sky

  • 1. BA for the digital government Natalia Bogus CBAP, PMP From Suppliers perspective Inspired by Eye in the sky
  • 2. 2 About Natalia IT project manager and business analyst with 10 year experience, who has successfully delivered numerous of the IT projects and business analysis outcomes for the private and public sectors, including electronic government projects and solutions. Strong communication, conflict and problem solving skills, huge experience managing international multicultural teams and stakeholders. Proven track of the successfully delivered projects and business solutions. Advanced specialization in ISV software products, remittances, payments, IT services domains. Successful projects with MoneyGram, Industrial Commercial Bank of China, Russian Post, electronic government of Moldova, Visa, MasterCard, Swift, RemitRadar, etc. Holds PMP and CBAP certifications.
  • 3. 3 How decisions are made Showcases the latest digital solutions Why eye in the sky?
  • 5. 5 3 stages of digital government BA Tender Implementation Operation
  • 6. 6 Tender Focus Government representatives Attention Eligibility Commercial Success factors Experience References Benefits realization justification Techniques Document analysis Acceptance and evaluation criteria Prototyping Stakeholder List, Map, Personas
  • 7. 7 Implementation Focus Consumers Citizens Organizations Attention Assumptions Changes Success factors Pilot first Agile Continuos monitoring Techniques Prioritization Process Modelling Backlog management Brainstorming Use cases
  • 8. 8 Operation Focus Consumers Citizens Organizations Attention KPI Benefits realization Success factors Continuous improvement Techniques Observation Reviews Lessons learnt Root cause analysis Risk Analysis and Management
  • 9. 9 Useful tips and tricks People are first, technologies are second! Continuous monitoring Dont expect for agreement between all the parties Be ready to make decisions by yourself Find the stimulus/motivation factor (for each of the stakeholders)