This document summarizes Dr. Nicholas Kman's use of social media, particularly Facebook Live, for his "First Aid Friday" sessions to educate the public on various medical topics. It provides best practices for using Facebook Live that Dr. Kman has learned, such as testing the video quality first, engaging with viewers' comments, and analyzing metrics like viewership and audience retention to improve future broadcasts. The document also shares statistics on Dr. Kman's First Aid Friday videos so far, which have reached thousands of people and addressed various medical emergencies.
1 of 19
Download to read offline
More Related Content
Facebook Live: First Aid Friday Kman
1. First Aid Friday
Live on Facebook
Kelly McDonald
Sr. Manager of Social Media
Nicholas E. Kman, MD
Professor, Emergency Medicine
@drnickkman
2. #LearningGoals
Discuss, Develop and Demonstrate strategies for leveraging social
media (Facebook & Twitter) for patient and learner education and
engagement.
Compare and contrast the features and benefits of social media
networking sites for development of physician and medical center
national reputation.
Discuss Facebook Live best practices and lessons learned.
2
9. Why Should Health Care Providers Engage with
Social Media?
GOOD health info
Positive view of doctors
Significant insight
Trusted
Expert
Learn
Accessibility
Thought leaders
Forward thinkers
10. First Aid Friday #KmanSessions
10
Date Title Participants Video Views Reach Engagement Rate Post Link
6/1/2018 First Aid Friday: Heat-Related Illness Dr. Nick Kman and John Justice 3,805 6,541 62.77%
https://www.facebook.com/OSUWexnerMedicalCenter/vide
os/10155923916674022/
6/29/2018 First Aid Friday: Fireworks Safety Dr. Nick Kman, Andrea Whittaker and Jim Davis (CFD) 2,372 4,734 54.37%
https://facebook.com/OSUWexnerMedicalCenter/videos/10
155990785639022/
8/10/2018 First Aid Friday: Bites and Stings Dr. Nick Kman 2,492 8,801 29.86%
https://www.facebook.com/OSUWexnerMedicalCenter/vide
os/vl.427897121010942/10156099044904022/?type=1
9/28/2018 First Aid Friday: Disaster Preparedness Dr. Nick Kman and Dr. Dan Bachmann 3,511 8,448 44.02%
https://facebook.com/OSUWexnerMedicalCenter/videos/vl.
427897121010942/311745346275816/?type=1
10/5/2018 First Aid Friday: Scooter Safety Dr. Nick Kman and Dr. Eric Adkins 2,933 6,512 50.86%
https://www.facebook.com/OSUWexnerMedicalCenter/vide
os/653702311690252/
1/11/2019 First Aid Friday: Winter Weather Dr. Nick Kman and Dr. Dan Bachmann 3,193 5,859 58.49%
https://facebook.com/OSUWexnerMedicalCenter/videos/34
1129069819996/
5/23/2019 First Aid Friday: Stop the Bleed Day Dr. Nick Kman and Cindy Nagel 4,156 8,782 50.73%
https://facebook.com/OSUWexnerMedicalCenter/videos/18
5247389051345/
Totals 22,462 49,677 50.16%
11. 11
The Ohio State University Wexner Medical CenterFirst Aid Friday: Heat exhaustion and heatstroke
Page Liked 揃 May 30, 2018 揃
12. First Aid Friday Live #Highlights
12
Scootering around Columbus? Dr. Eric Adkins and Dr. Nick Kman
have the tips you need to stay injury-free. #FirstAidFriday
The Ohio State University Wexner Medical Center 揃 3:44 Hi Karen - Don't
worry, Dr. Adkins was our example of what not to do when you ride electronic
scooters. You'll also notice that Dr. Adkins is wearing a backpack while riding
his scooter, which we don't recommend people do either. You should always
wear a helmet when riding an electric scooter (or bike).
13. First Aid Friday Live #BestPractices
1. Test out live video using the "Only me" privacy setting. Think about
lighting and audio.
2. Space out live videos with other Facebook posts.
3. Keep reintroducing yourself and remind folks what the session is.
4. Make the video visually engaging (setting, props, guests, action).
13
14. First Aid Friday Live #BestPractices
5. Make it spontaneous (after you have pre-planned).
6. Don't worry about mistakes or stutters (I try to do this relatively
unscripted).
7. Encourage viewers to Like and share the video. Build interest by
letting everyone know that it is coming!
14
15. First Aid Friday Live #BestPractices
8. Engage with commenters, and mention them by name (Hi Karen).
9. Have someone else watching and responding to comments from a
laptop computer (Thanks Alexis and Kelly!).
10. Subtitle your broadcast in the comments section.
11. Ask viewers to subscribe to Facebook Live notifications.
15
16. First Aid Friday Live #BestPractices
12. Broadcast for at least 10 minutes.
13. Say goodbye before ending your video.
14. Add a link to the description later. Then use social media to promote
the session.
15. Analyze, Analyze, Analyze: Minutes viewed and people reached are
just a few of the metrics available. Critical numbers like audience
retention can help you plan for future broadcasts.
16
https://wexnermedical.osu.edu/blog/disaster-safety-tips
17. First Aid Friday Live on Facebook #Props
#FirstAidFriday: Stop The Bleed Day
Dr. Nick Kman and Cindy Nagel, associate director of trauma at
#OSUWexMed, are here for a special edition of #FirstAidFriday - on a
Thursday - for Stop the Bleed Day.
The Ohio State University Wexner Medical Center 揃 One additional
note from our experts: tourniquets come in black and orange - the best
option is called a CAT tourniquet. Be careful to buy them from a
reputable source. If the tourniquet is blue, it is intended for training.
17
18. Search By #FirstAidFriday
https://www.facebook.com/hashtag/firstaidfriday?source=feed_text&epa
=HASHTAG
18
#6: Twuffer allows the Twitter user to compose a list of future tweets, and schedule their release.
http://www.twuffer.com/
#7: Describe live tweeting and tweeting pearls using Twuffer.
#14: Taking a few minutes to decide what you want to talk about works wonders. You dont need to write a formal script. However, having a general idea what you want to talk about makes things go smoothly.
#15: Taking a few minutes to decide what you want to talk about works wonders. You dont need to write a formal script. However, having a general idea what you want to talk about makes things go smoothly.