This document provides an overview of Facebook marketing. It notes that Facebook has over 221 million global users and discusses the opportunity in Facebook marketing through connection, content, and distribution. It outlines Facebook marketing tools like pages, photos/video, events, and applications. It also discusses measuring Facebook marketing success through statistics and analytics. The key aspects of an effective Facebook marketing strategy are to know your goals and target audience, choose the right tools, measure campaigns, and take additional action based on what is learned.
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Facebook Marketing
1. Facebook Marketing
Ramya Prajna S & Anantya
PointPlus Training - Sanur - Bali
June, 2009
3. Think.Web
a Web Agency
Online Branding Strategy | Web Feature Concept |
Content Maintenance | Web Development |
Social Media Marketing
4. Ramya Prajna S
Co-Founder | Owner | Managing Director
Online Branding Specialist | Social Media Evangelist
7. Per Day
30 million status update
6 million new fans
Per Week
1 billion content (link, story,
blog, notes, photo, etc)
Per Month
2,5 million event
850 million photo upload
10 million video
Whats the market
name?
8. SOCIAL MEDIA
Photo
Sharing Video
Blogs Sharing
Social Events (of鍖ine)
Networks & event services
Wikis
Email
Podcasting
Microblogs
9. SOCIAL MEDIA
MARKETING
Internet
Marketing
Search Engine Viral Marketing
Marketing
Social Media
Email Marketing Marketing
10. What is
Free-access social networking website that is operated
and privately owned by Facebook, Inc.
Founded by Mark Zuckerberg, in February 2004.
(wikipedia)
11. HOW MANY?
221.776.060 Global User
(checkfacebook.com - June 26th, 2009 - 9:49 wib)
12. IF FACEBOOK A COUNTRY
May 23, 2009 - Facebook Site Governance Vote
to decide which documents should govern the Facebook site.
13. INDONESIAS USER
5.949.740 User (checkfacebook.com - June 17th, 2009 - 0:49 wib)
Singapore population: 4.839.400 (estimate)
16. Connection
Foster a strong
relationship with people
that loves vacation.
Create awareness by
posting notes & wall.
Stay connect to the
customer with
discussion board,
commenting & wall.
Inform them with your
event invitation.
17. Connection - in a nutshell -
If you are connected via facebook public
pro鍖le
Establish strong relationship with people who care
Gives tools for future market to connect with you/brand
Raise awareness (do the updates)
Get access and engage real time with future market
Encourage to support and share to others
18. Content
You can give the
newest information on
what's going on in the
designated holiday
place. Share video's and
photo's of the beautiful
scenery. And also have
a personal discussion
with your future
vacationers about
traveling.
19. Content - in a nutshell -
So what can you do?
Organize and share events, video or photos
Discuss latest issue relevant to future market
Giving exclusive information/content
Share updates (any updates) on you/brand
20. Distribution
Get access to global
audience of over 175
million user and grow
your potential holiday-
ers. Keep them engage
trough news feeds
when you update new
content or share
information.
21. Distribution - in a nutshell -
So what can you do?
Communicate in an effective way (to existing and potential) via
Newsfeed
Instant access to fans (Newsfeed, Viral, Updates)
Have a global reach
Flexibility and control to share what you want to share
Distribution is zero cost
24. Publisher & Wall
Use publisher and
wall to connect with
user
Update on promo,
news and new info
Create photo album,
videos or notes on
interesting subject
32. How to Communicate
See who your target and speaks their
language
Be wise in communicating (especially on
negative comments)
Smart way to get attention
Regular communication
Be honest!
37. Social Ads.
Targeted Ad around the globe
By Demography; Age, likeness,
gender, country
Based on CPM and CPC
Fairly effective and cost ef鍖cient
Easy tracking system
43. Stat That Mattered
If FB Page
Demographic
Active Fans
Fans Activity
Fans Habit
+ Qualitative
Engagement
IF FB Application
User Activity
User Acceptance
Quality of Apps
45. Final Step of Stat
Listen, monitor
listen to your customer, prospect
do what they do
take part of their conversation
ensure cost effectiveness and ROI
Learn
remember your objective
work with the collected data
Activate and optimize
act on feedback
add on value
implement changes based on what youve learn
48. Static FBML
How to personalize your public
pro鍖le page?
Thank God for:
STATIC FBML
You can customize, sent out a
message and with user
50. Facebook Username
Make it easier for people to 鍖nd
and connect with you or brand
People can enter facebook
username as a search term on
popular search engine like
Google and they will
automatically 鍖nd you
51. Facebook Group
As you make a group, divine
your Group purposes
Set up the tools as to meet your
purposes
Be ready to learn - explore -
make mistake - be better.
52. Bare in mind
TO:
Know what is your goal?
Who is your target (insights)
Choose the right tools
Measure the campaign
Take additional action (if necessary)
53. Forrester Research
Recommendations
Facebook Marketing requires Communicating, not Advertising - so
act appropriately
Be a part of the Facebook experience
be more like content than advertising
Tap into the reasons why friends share
Listen, learn, and be ready to make mistakes
54. Fit in, Be Social
Users are there for themselves and their friends, not your product
So be useful or fun, dont intrude
Be holistic - a successful campaign has many part, but dont lose sight of the
big picture
Intelligence
Use the Stat
Analyze, Optimize, Iterate
Dont be afraid of radical changes
Users know what they want and will ask for it. Often loudly.
Commitment
Plan to give time and attention
Educate all stake holders