Global Hawk Resources is a premium collections agency that has experience recovering money for clients around the globe over their 15 years in business. They have opened a new location in Canada to better optimize recovery rates in that area by having a physical presence. The newsletter provides tips for clients to optimize cash collections in the last quarter of 2016 by scrubbing past due receivables and prioritizing efforts on top commercial accounts. It also highlights the head of their UK operations and her experience in debt management and credit control.