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FAMILY HEALTH CENTER



                            A Model of
                        Healthcare Delivery
                                   Founded in 1972,
                               The Family Health Center
                              at MedStar Franklin Square
                                    Medical Center
                          provides the surrounding community
                       with high-quality care for the entire family.
Family Health Center
                                       Our Mission Statement




     We believe that the highest quality care for our patients should be
comprehensive, coordinated and patient centered. The relationship between
 our doctors and patients promotes physical, mental and social well-being.
Our care is accessible to you, and delivered by a team of providers who are
         trained in many aspects of care through all stages of life.
The Family Health Center 
 Is a patient centered medical home
  (PCMH), a model of healthcare delivery,
  and health care setting that facilitates
  partnerships between individual patients,
  and their personal physicians,
  and when appropriate, the patients family.

 Our state-of-the-art facility has
  been thoroughly modernized and
  expanded to provide improved access to
  care, quieter adult waiting rooms,
  educational tools, and a Reading
  Corner for children. Baltimore themed d辿cor
  is prominent with a variety of individual
  photos of Baltimore adorning the walls
  of hallways, waiting rooms, and examining rooms.
Choose a Personal Physician
From the MedStar Select Provider Network
Our Faculty
Our attending doctors are board certified with many years
of experience completing fellowships and have areas of
emphasis in health care policy, advocacy, sports medicine,
maternity care and women's health, procedures, geriatrics,
HIV and Hepatitis C care, homeless healthcare, behavioral
health, pediatrics, and dermatology. Our Faculty serve on
many medical boards which keeps them well versed in the
ever changing medical field.


Our Residents
The Family Health Center supports the Family Medicine Residency Program, one of the first and foremost
Family Medicine Residency programs in the U.S. Our resident doctors provide patient care during their
weekly round and bring the latest technologies and medical treatments while partnering with the patient
to promote health and wellness. Our residents have received numerous awards in regards to scholarly
activity.

    Look for the Family Health Center to be featured in the 2012 MedStar Health Annual Report
                                                                                                          4
                 and in an October 2012 issue of the Baltimore Business Journal!
Meet Our
Coordinated Care Team
Team members:

- Identify and assess the adult high risk patient
population.

- Manage social barriers to care with goal of reducing
over utilization of ER and Hospitals.

- Follow patients through various transitions of care
(Hospital, Home Visits, Hospice, Nursing Home,
Home Care, Pharmacy Visits) .

- Offer counseling services to general patient
population.

- Offer chronic disease management providing
education and follow up.
About Quality and Safety 
We practice evidenced-based medicine
and use tools within our electronic medical record to
make up-to-date medical decisions.

We have ongoing projects to measure our
performance which allows us to continually improve.

You actively participate in the medical decision making, and we will
continually seek feedback from you to ensure that expectations are being met.

We use information technology to enhance patient education and also
communicate between you and your physicians. Our patient portal is a way you can
communicate with your physician using a computer.

We report to outside agencies to make sure we are providing appropriate
services in our medical home.

Weve received the highest level of recognition from the National Committee
for Quality Assurance (NCQA).
Services Provided
Preventive Health:
Well Child Care, Adult Physicals,
Geriatric Assessments,
Well Woman Exams, Contraceptive
Maintenance, School Physicals,
Weight Loss Guidance

Chronic Disease Management:
High Blood Pressure, Acne, Diabetes, Hypothyroidism, Depression, Anxiety,
Allergies, Asthma, Complex Disabilities

Acute Care: Injuries (sprains, car accidents, burns, etc.), Illnesses (sore
throats, coughs, STD's, headaches, etc.)

Procedures: Skin removals, mole biopsy, laceration repair, colposcopy
Enhanced Access
Location: Medical Arts Building


Convenient Hours: Appointments available
Monday through Thursday (8am-8pm),
Friday (8am-4:30pm) as well as Saturday
mornings.


Enhanced Communications:

At least two of our physicians are on-call at
all times, and phone consultation is available
24 hours a day.

Our Patient Portal:
This portal allows you to communicate with your
physician and the office via e-mail.
The Family Health Center
At MedStar Franklin Square Medical Center

   A model of healthcare delivery that focuses on
  highly-coordinated care and long-term relationships   

  For more information or to make an appointment,
                      call the
              Family Health Center at
                  443-777-2000

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Ad

Family Health Center

  • 1. FAMILY HEALTH CENTER A Model of Healthcare Delivery Founded in 1972, The Family Health Center at MedStar Franklin Square Medical Center provides the surrounding community with high-quality care for the entire family.
  • 2. Family Health Center Our Mission Statement We believe that the highest quality care for our patients should be comprehensive, coordinated and patient centered. The relationship between our doctors and patients promotes physical, mental and social well-being. Our care is accessible to you, and delivered by a team of providers who are trained in many aspects of care through all stages of life.
  • 3. The Family Health Center Is a patient centered medical home (PCMH), a model of healthcare delivery, and health care setting that facilitates partnerships between individual patients, and their personal physicians, and when appropriate, the patients family. Our state-of-the-art facility has been thoroughly modernized and expanded to provide improved access to care, quieter adult waiting rooms, educational tools, and a Reading Corner for children. Baltimore themed d辿cor is prominent with a variety of individual photos of Baltimore adorning the walls of hallways, waiting rooms, and examining rooms.
  • 4. Choose a Personal Physician From the MedStar Select Provider Network Our Faculty Our attending doctors are board certified with many years of experience completing fellowships and have areas of emphasis in health care policy, advocacy, sports medicine, maternity care and women's health, procedures, geriatrics, HIV and Hepatitis C care, homeless healthcare, behavioral health, pediatrics, and dermatology. Our Faculty serve on many medical boards which keeps them well versed in the ever changing medical field. Our Residents The Family Health Center supports the Family Medicine Residency Program, one of the first and foremost Family Medicine Residency programs in the U.S. Our resident doctors provide patient care during their weekly round and bring the latest technologies and medical treatments while partnering with the patient to promote health and wellness. Our residents have received numerous awards in regards to scholarly activity. Look for the Family Health Center to be featured in the 2012 MedStar Health Annual Report 4 and in an October 2012 issue of the Baltimore Business Journal!
  • 5. Meet Our Coordinated Care Team Team members: - Identify and assess the adult high risk patient population. - Manage social barriers to care with goal of reducing over utilization of ER and Hospitals. - Follow patients through various transitions of care (Hospital, Home Visits, Hospice, Nursing Home, Home Care, Pharmacy Visits) . - Offer counseling services to general patient population. - Offer chronic disease management providing education and follow up.
  • 6. About Quality and Safety We practice evidenced-based medicine and use tools within our electronic medical record to make up-to-date medical decisions. We have ongoing projects to measure our performance which allows us to continually improve. You actively participate in the medical decision making, and we will continually seek feedback from you to ensure that expectations are being met. We use information technology to enhance patient education and also communicate between you and your physicians. Our patient portal is a way you can communicate with your physician using a computer. We report to outside agencies to make sure we are providing appropriate services in our medical home. Weve received the highest level of recognition from the National Committee for Quality Assurance (NCQA).
  • 7. Services Provided Preventive Health: Well Child Care, Adult Physicals, Geriatric Assessments, Well Woman Exams, Contraceptive Maintenance, School Physicals, Weight Loss Guidance Chronic Disease Management: High Blood Pressure, Acne, Diabetes, Hypothyroidism, Depression, Anxiety, Allergies, Asthma, Complex Disabilities Acute Care: Injuries (sprains, car accidents, burns, etc.), Illnesses (sore throats, coughs, STD's, headaches, etc.) Procedures: Skin removals, mole biopsy, laceration repair, colposcopy
  • 8. Enhanced Access Location: Medical Arts Building Convenient Hours: Appointments available Monday through Thursday (8am-8pm), Friday (8am-4:30pm) as well as Saturday mornings. Enhanced Communications: At least two of our physicians are on-call at all times, and phone consultation is available 24 hours a day. Our Patient Portal: This portal allows you to communicate with your physician and the office via e-mail.
  • 9. The Family Health Center At MedStar Franklin Square Medical Center A model of healthcare delivery that focuses on highly-coordinated care and long-term relationships For more information or to make an appointment, call the Family Health Center at 443-777-2000