A seller moves from Tier 2 to Tier 1 on Flipkart Marketplace if they have been active for over a month, completed at least 30 successful transactions, and have a settlement defect rate under 5%; a seller moves from Tier 1 to Tier 2 if their defect rate rises above 5%, and the main impact is a change in payment settlement terms from 5 business days to 10 business days.
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FAQ's on change in Payment Tier
1. FAQ - Changes in Payment Tier
23. When does a seller move from Tier 2 to Tier 1?
When a tier 2 seller fulfils all the following conditions, S/he moves to tier 1:
Must have been on Flipkart Marketplace for at least one month
Must have at least 30 successful transactions
Must have a settlement defect rate of less than 5%
24. When does a seller move from Tier 1 to Tier 2?
When the settlement defect rate exceeds 5%, a tier 1 seller slides back to tier 2.
25. What is the impact when a seller moves from one tier to another ?
Different tiers have different settlement terms.
The payment settlement for a tier1 seller is : dispatch date + 5 business days.
The payment settlement for a tier2 seller is : dispatch date + 10 business days
26. How does a seller return to tier 1 from tier 2?
A seller who has moved to tier 2 from tier 1 can return to tier 1 by bringing his
settlement defect rate to less than 5% consistently for a month.