More Related Content
What's hot (20)
Viewers also liked (10)
Similar to Favorite Resume 2016 (20)
Favorite Resume 2016
- 1. KATHLEEN A. HEATH 10S191 Alago Road, Naperville, IL. 60564 | (630) 841-0614 Kheath107@gmail.com Career Summary A social service healthcare professional with extensive medical, psychological and forensic terminology and training. Intuitive and attentive to reading behavioral traits of individuals visually and through auditory nuances. Excellent workethic with substantial industry experience in the private and public sectors. Adept and excels within fast paced changing environments. Innovativethinker, strong organizational and administrative capabilities. Critical analytical problem solving skills. Producesconsistently accurate work. Adept with multitasking and managing conflictingdemands. Management with compendious training capabilities. EDUCATION BachelorofScienceinPsychology, 01/1981 Benedictine University,Lisle, IL. CERTIFICATIONS CPR/AED/First Aid Instructor - AHA/ARC ACLS/PALS Instructor AHA Delnor Community Hospital, Geneva, IL. State Certified/licensed EMT-Paramedic SKILL HIGHLIGHTS Proficient in all office equipment, Microsoft Office, Excel, PowerPoint, Outlook, EMR, EPIC and RMS. PROFESSIONAL EXPERIENCE GIFT OF HOPE ORGAN & TISSUE NETWORK, Itasca, Il. (see next three job positions): 12/2004 08/2015 Forensic Liaison, 01/2014 08/2015 In depth knowledge of criteria constituting a Medical Examiner/Coroner cases. Handled the patients, (prospectivedonors) from CookCounty Medical Examiner (CCME)/all coroners regarding the possibilities of organ and tissue donation in Illinois and northwestern Indiana. Increased tissue donation for Gift of Hope 42% through this position by cooperation with CCME/coroners by sharing needed information by asking and giving correct information building trust. Secured permission of county coroners/medical examiners as needed for release of donation-achieving Gift of Hope goals of donation and whenbesieged by reporters regarding high profilecases maintained complete HIPPA confidentiality. Problem solving between GOH and CCME/all coroners to attain the best possible outcomes for organ and tissue donation and completing Medical Examiners/Coroners criteria for solving their cases. Increased tissue donation for Gift of Hope 42% through the Forensic Liaison position. Requester, 01/ 2006 01/2014 Faxed, printed, photocopiedand scanned all documents. Created and modified documents using MicrosoftOfficepackages - Exceland PowerPoint. Set up conferences and meetings. Obtained and released medical records per HIPPAstandards. Performed chart audits and corrections. Conducted and obtained faceto face telephone consent with donor families fororgan and tissue donations. Performed extensive medical/social history screenings on all donors with their families of all race, religion, education and socio-economic backgrounds using behavioral cues in assessing donor families face to faceand via telephone communications with compassion and empathy.
- 2. (Kathleen A. Heath resume page two) Resource Coordinator/ Call Center 12/2004 01/2006 Input all information collected from hospital into Referral Management System (RMS) regarding organ/tissue donor suitability by answering all incoming calls to determine the suitability of all potential donors Working in conjunction with medical director to save and enhance as many lives as possible through organ and tissue donation. Forwarded appropriate referrals of tissue and eye/cornea to respective eye and tissue banks. Collected hospital and patient data for pre-screening criteria on all potential donors by answered all incoming and outgoing calls to determine suitability of all potential donors. Simultaneously responsible for day to day training, tasks and administrative duties of office and correspondence and filing. Dispatched appropriate staff for follow up on potential organ donors after screening lab results for organ viability. Disease specific data entry. Criticare Medical Transport, Inc., Blue Island, IL. 05/1998 08/2004 Worked in ambulance running 911 calls as dispatched providing critical emergency care performing lifesaving procedures as per protocol of the hospital and per the State of Illinois licensure guidelines. Bethesda Lutheran Home, Aurora, IL. 06/1986 09/1988 Trainer-CPR, First AidInstructor Trained new employees in CPR, first aid and recertified all staff as needed when certifications expired. Trained staff on all policies and procedures. Ray Graham, Lombard, IL. 04/1984 05/1986 Behavioral Therapist Worked with developmentally disabled babies, children, teens and adults. Behavior modifications taught through state and company policies specifically with training in regards to behavioral therapy with adaption and coping mechanisms be it verbal or non-verbal. John J. Toomey, DDS, Naperville, IL. 07/1981 03/1984 Office Manager Oversee day to day operations of office. Create employee schedules. Schedule patient appointments. Data entry and filing. Office billing and collections. Accounts receivable and accounts payable. Interview potential staff. Staff acquisition and termination. CPR/FirstAid/Blood Borne Pathogens Instructor(Part time only) 02/199603/2011 Central DuPage Hospital, Winfield, IL. Taught AHA and ARC - CPR, AED, First Aid, Blood Borne Pathogens to all hospital staff requiring first time certifications and re-certifications ACLS and PALS AHA, to all hospital staff requiring first time certifications and re-certifications Taught CPR, AED and First Aid through hospitals outreach program to lay people. Taught all premature birth parents lay person CPR,AED and First Aid in NICU as required by hospital prior to discharge of infant.