Fde wbf training material
- 2. INTRODUCTION Delivers premium roses, fresh flower bouquets, blooming and green plants, and fruit and goody baskets all over U.S. and Canada and to over 80 countries 75,000 professional affiliate florists From birthdays, anniversaries, get well wishes, new babies, holidays, expressions of sympathy, and almost every other occasion INTRODUCTION
- 3. INTRODUCTION INTRODUCTION  Orders can be placed online and by phone 24 hours a day  Delivers from Mondays – Saturdays Sunday and Holiday deliveries are not guaranteed  We utilize 3rd party delivery services including FedEx, UPS, local flower shops, and other services
- 4. INTRODUCTION INTRODUCTION  FTD Member  FTD Companies, Inc. (FTD),also trading as Florists' Transworld Delivery is a floral wire service, retailer and wholesaler based in Downers Grove, Illinois. FTD was founded as Florists' Telegraph Delivery in 1910, to help customers send flowers remotely on the same day by using florists in the FTD network who are near the intended recipient.
- 5. HISTORY  Wesley Berry Flowers -Operated as a local flower shop as since 1946 throughout U.S.  FDE- Online operation started 2011  International delivery service since1963
- 6. VLOCATION AND CONTACT INFORMATION •2985 Haggerty Hwy, Commerce Township, MI 48390 •888-851-2881  6677 Orchard Lake Rd, West Bloomfield Township, MI 48322 800-628-9371  and five other mortar and bricks flower shops in Great Detroit area
- 7. 3 OCCASIONS  Sympathy  Season Flowers  Make Someone Smile  Anniversary  Birthday  Get Well  Love & Romance  New Baby  Thank You  Congratulations  Corporate Gifts
- 8. SYMPATHY Flowers in a Vase Flowers in a Basket Casket Spray Funeral Wreaths Standing Sprays Standing Sprays Blooming Plants Dish Gardens Customized items & arrangements
- 10. MAKE SOMEONE SMILE THINKING OF YOU JUST BECAUSE ROMANCE FRIENDSHIP JUST TO BRIGHTEN SOMEONE’S DAY
- 11. ANNIVERSARY
- 24. GIFTS COOKIES FLOWERS IN A GIFT
- 26. PLANTS DISH GARDENS ORCHIDS & INDOOR PLANTS
- 27. BOUQUETS & BASKETS DESIGNED BY FLORIST Special Occasions Fruits and Gift Baskets All Occasions
- 28. Product Code Product Description Product Values Discounted Price Original Price PRODUCT DETAILS
- 29. CHARGES AND FEES SERVICE CHARGE – standard cost of $19.99 as a professional fee for the florist SALES FEE – covers the tax and handling cost of the arrangement HANDLING FEE – covers the insurance of the arrangement if there is any damages or discrepancies of delivery DELIVERY CHARGES : $5.99 – Same Day (+ $6.99 – 4 hour express) $ 4.99 – Next Day $ 1.99 – Standard Day Delivery $ 9.99 – Saturday Service $ 19.99 – Sunday Service