際際滷

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10 Take-aways
Learning from Scandavian experts
Danish Design
People at the heart of every product and service
10
Stay out of the spot lights
Giving yourself time for testing and adjustment
9
Let it evolve
From version 1.0 to 3.0
8
Where can you find and create it
7
Empathy and Insights
Listen to the stories of people
6
Zoom in to zoom out
Find out whats the question
5
The use of collaborative design methods
4
Use a Global Network
Collaborate with and learn from other labs
3
Testing & Prototyping
Prototyping and testing in an early stage
2
Accelerate
Support whats already happening
1
A Shift in Public Perspective
Traditional
 Product
 Optimize
 Solution
 For People
 Logical
 Transactional
Co-Design
 Process
 Redefine
 Evolution
 With People
 Intuitive
 Relational

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Editor's Notes

  • #3: Danish Design is all about human centered design. The human scale is in the dna of danish design.
  • #5: Mindlab evolution. Make it work in your own context, based on the system and the needs of the people involved.
  • #7: Involve users, for example ethnographic research. Ethnographic research is about being interested in peoples live.
  • #8: Zooming in on the problem gives a different view on the issue at stake. From which decision should I make >to> what should I make a decision about? Reframing is essential to start to work with the RIGHT question.
  • #9: Its not about asking them if they want red or white.
  • #10: Its not sufficient to start doing it yourself. You can learn from others. Bason emphasize this. Also tell that Ivan is focusing on this point.
  • #11: Its not about improving the existing. We need radical new solutions. Design helps public managers rehearse the future. Prototyping is key.
  • #12: You dont always need to initiate, but accelerate and facilitate