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Final Course Reflection
Erik Heiman
Functional Outline
 The functional outline serves as a organizational outline
for us to follow. It consists of: News (What?), Reason
(Why?), Details (How?), Closing (Now What?/Honey
Statement).
 How: This outline is very beneficial if used correctly. If
each aspect of this outline is implemented you will
impress your reader. Also you get your ideas across in a
clear, concise manner.
5 Cs
 Clear
 Concise
 Complete
 Correct
 Courteous
 The 5 Cs is a great guide when writing correspondence. Much like the
functional outline if executed correctly the five Cs will greatly benefit
your correspondence and improve your overall letter, memo, or email.
Ch. 5 Business Writing Documents and
Elements
 In chapter five we learned many aspects of business writing. What we
learned consisted of feasibility reports, investigative reports, progress
and activity reports, titles, and proposals.
 Within module 8 we learned techniques that benefited us for the
coming assignments. Such as an email newsletters and a new program
proposal.
 In what ways will you use this: These techniques will greatly benefit
me in my future business career and throughout my professional life.
Ch. 8 Presentations & Meetings
 Chapter 8 was all about the work environment and how to deal with
coworkers during meetings or presentations. The main topics of this
chapter were; listening, meetings, minutes of meetings,
presentations.
 What I found very interesting was the minutes in meetings section.
When I first heard the term i though it referred to keeping time within
a meeting. It actually means the records kept during the meeting, a
transcript.
 Being an online class it was hard to properly illustrate presentations
but holding study meetings with fellow classmates engaged the ideas
that we had learned in class.
Relationship Marketing with Email
Newsletters
 Email Newsletters was a fun topic to learn about. For WA3 I used
mailchimp.com to create and send an email newsletter for my Public
Speaking website that I had created earlier on in the semester.
 Being able to make a very professional looking email newsletter is a
very good skill to have when entering the business world. Also I am
going to be an entrepreneur and this skill will greatly benefit me in
the future.
Ch. 2 Workplace Technology & Project
Management
 In chapter 2 technology was the focus. How to adapt your office to
new technology and also efficiently solving issues in the workplace
with technology.
 Since our world is growing technologically every day businesses must
adapt as the world becomes more advanced.
 63% of CIOs, IT managers and security professionals surveyed say that
using devices such as netbooks, tablets, smart phones ans social
media increases productivity.
 To stay on top you have to keep up with the Jones so to speak. The
leasons learned in the chapter opened my eyes to how competitive
companies are when it come to there advances in technology.
Grammar Practice Work
 Throughout the semester we had periodical grammar practices.
 These practices walked you through certain aspects of sentence
structure and a variety of topics.
 These lessons helped when it came to the drafting and revising of
certain assignments.
 Grammar is one of my flaws in writing and I always want to get better
but never had the right guidance before. These websites will be used
greatly in my future.

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Final Course Reflection

  • 2. Functional Outline The functional outline serves as a organizational outline for us to follow. It consists of: News (What?), Reason (Why?), Details (How?), Closing (Now What?/Honey Statement). How: This outline is very beneficial if used correctly. If each aspect of this outline is implemented you will impress your reader. Also you get your ideas across in a clear, concise manner.
  • 3. 5 Cs Clear Concise Complete Correct Courteous The 5 Cs is a great guide when writing correspondence. Much like the functional outline if executed correctly the five Cs will greatly benefit your correspondence and improve your overall letter, memo, or email.
  • 4. Ch. 5 Business Writing Documents and Elements In chapter five we learned many aspects of business writing. What we learned consisted of feasibility reports, investigative reports, progress and activity reports, titles, and proposals. Within module 8 we learned techniques that benefited us for the coming assignments. Such as an email newsletters and a new program proposal. In what ways will you use this: These techniques will greatly benefit me in my future business career and throughout my professional life.
  • 5. Ch. 8 Presentations & Meetings Chapter 8 was all about the work environment and how to deal with coworkers during meetings or presentations. The main topics of this chapter were; listening, meetings, minutes of meetings, presentations. What I found very interesting was the minutes in meetings section. When I first heard the term i though it referred to keeping time within a meeting. It actually means the records kept during the meeting, a transcript. Being an online class it was hard to properly illustrate presentations but holding study meetings with fellow classmates engaged the ideas that we had learned in class.
  • 6. Relationship Marketing with Email Newsletters Email Newsletters was a fun topic to learn about. For WA3 I used mailchimp.com to create and send an email newsletter for my Public Speaking website that I had created earlier on in the semester. Being able to make a very professional looking email newsletter is a very good skill to have when entering the business world. Also I am going to be an entrepreneur and this skill will greatly benefit me in the future.
  • 7. Ch. 2 Workplace Technology & Project Management In chapter 2 technology was the focus. How to adapt your office to new technology and also efficiently solving issues in the workplace with technology. Since our world is growing technologically every day businesses must adapt as the world becomes more advanced. 63% of CIOs, IT managers and security professionals surveyed say that using devices such as netbooks, tablets, smart phones ans social media increases productivity. To stay on top you have to keep up with the Jones so to speak. The leasons learned in the chapter opened my eyes to how competitive companies are when it come to there advances in technology.
  • 8. Grammar Practice Work Throughout the semester we had periodical grammar practices. These practices walked you through certain aspects of sentence structure and a variety of topics. These lessons helped when it came to the drafting and revising of certain assignments. Grammar is one of my flaws in writing and I always want to get better but never had the right guidance before. These websites will be used greatly in my future.