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Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
AdNerds




The Radically Digital Division of Proximity BBDO
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
Will you still have a job in marketing of the future?
Marketing is going to become a much more
technology-driven activity
Marketing is going to become a much more
science-driven activity
Some really plausible possibilities
with technology- and science-driven marketing
Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
Marketing is going to become a much more technology-driven activity
A sensor is a device
that measures a physical quantity
   and converts it into a signal
which can be read by an observer
      or by an instrument.
Slow down, please!
First Try
Second Try
Third Try
Fourth Try
Fifth Try
A phenomenon called feedback loops

                                1                     2
                         Evidence                     Relevance
           The radar-equipped sign                    The sign also displays the legal speed
       鍖ashes a cars current speed.                  limit to put your own speed in context.




                                 4                     3
                            Action                    Consequences
          Drivers slow an average of                  People are reminded of the downside of
14 percentusually for several miles.                 speeding: traf鍖c tickets, accidents, ...
Every product can have sensors from now on...
It helps solve problems that shouldnt be problems
Meet GlowCaps
Smartphones are the easiest solution to give direct feedback
On top of that: smartphones are the
                    most widespread sensor-equipped tools

                                                                   sor
                                                            gps sen
       camera


                r                                             gyroscope
proximity senso


   accelerometer                                            moisture
                                                             sensor

   ambient light
     sensor                                                   microphone
Sensor ubiquity will turn objects,
   locations and people into
networked, interactive elements.



              ABI Research
Marketing is going to become a much more science-driven activity
Consumers claim to hate
marketing - mostly, because
    they get too much
   unwanted marketing.



   Eric Goldman, Tech Law Professor, Santa Clara University
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
Will Social Media Be the New Nielsen for TV Ad Buyers?




                       Source: Nielsen
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
15%
Sponsored by FORD, COCA-COLA and AT&T
Sponsored by FORD, COCA-COLA and AT&T
Traditional focus groups
are a Cro-Magnon form
  of market research.



K. Pradeep, CEO of Neurofocus (owned by Nielsen Research)
Apple a鍖cionados dont just like their iPads; theyre preprogrammed to like them.
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
=   =
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
Some really plausible possibilities
with technology- and science-driven marketing
Your mass media will become (almost) one-to-one
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
Your product will start the conversation for you
The quest for lowering thresholds
The quest for lowering thresholds




                    Bart Muskala

                    Bart Muskala
The quest for lowering thresholds




                    Bart Muskala

                    Bart Muskala
New: Pepsi Smart
Pepsi, ore,
      gm
nothin g less
 nothin
                  Your sma
                 knows ev rtphone
                          erything
                    about you
Pepsi, ore,
      gm
nothin g less
 nothin
                                                                         Your sma
                                                                        knows ev rtphone
                   A nearby Pepsi can                                            erything
                                                                           about you
                 triggers a noti鍖cation
                                                    Pepsi
                                          Can Pepsi access your data?
Pepsi, ore,
      gm
nothin g less
 nothin
                                                                         Your sma
                                                                        knows ev rtphone
                   A nearby Pepsi can                                            erything
                                                                           about you
                 triggers a noti鍖cation
                                                    Pepsi
                                          Can Pepsi access your data?




                  Pro鍖le & sensor
                 data are accessible
                      for Pepsi
Loyalty programs made easy




                       09281631
Loyalty programs made easy




                       09281631
Loyalty programs made easy




                         09281631

                  10 Pepsis! Nice!
                  Congratulations, y
                                     ou
                  had your 10th Pep just
                                      si this
                  week. That gives
                                      yo
                  bonus of 100 points u a
                                      !

                   + 100 credits
Fully automatic member-gets-member Bonuses

           an
Barts c


                                                             One for
                                                                       Jan




                                 Barts place
Fully automatic member-gets-member Bonuses

           an
Barts c


                                                             One for
                                                                       Jan




      Generosity Bonus!
      Congratulations, because
      youre a generous guy for
      sharing your precious
      Pepsi cans with Jan:

            + 50 credits          Barts place
Fully automatic member-gets-member Bonuses

           an
Barts c


                                                                    One for
                                                                              Jan




      Generosity Bonus!                          Welcome Jan!
      Congratulations, because                   Thanks for joining our
      youre a generous guy for                  loyalty program. You just
      sharing your precious                      earned your 鍖rst points.
      Pepsi cans with Jan:                       Check out what you can
                                                 do with it in our Shop.
            + 50 credits          Barts place
                                                  + 100 credits
In-store activation based on insights




             Local retailer
In-store activation based on insights




                                                  epsi
                              Dont forget your P
                                                      your
                              Just a q uick reminder:
                                                       ost
                              stash at    home is alm
                                                   oure a
                              empty  . And since y e in a
                                              r, wer
                               good custome
                                              d:
                               generous moo
             Local retailer

                                -1 on a 6-pack
Cant go wrong co-partnerships




           Local retailer
Cant go wrong co-partnerships




        A tasty opportunity
       Since you like both Pepsi
       and Lays chips, we offer
       you this unique opportunity



              +        =1
            Local retailer
Note to self: dont subscribe to all
 About to expire.
Please replace me!
                                                Tobacco use can
                                               make you impotent!




                       Your pampers is
                     almost empty. Time
                        for a new one!
Your mass product will become unique and perfect
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
Ask your cat and it will tell you to buy Whiskas
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
!
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
happy, healthy cat
  less vet costs
                        happy, loyal owner
                           huge database
                       with cat eating habits
                     built-in loyalty program
                      lots of opportunities for
                             interaction
Will you still have HjobANSWER of the future?
                  T a E in marketing
Two trends driving the future




science driven             technology driven
Marketing has changed

                        IN




                      OUT




Source: Harvard Business Review, Embracing complexity
Marketing has changed

                        IN




                      OUT
                            d
             more complicate




Source: Harvard Business Review, Embracing complexity
Marketing has changed

      IN                                             IN




     OUT                                            OUT
                   d
more complicate                                more complex




     Source: Harvard Business Review, Embracing complexity
Marketing has changed

      IN                                             IN
                               IMPULS A
                                                               IMPULS B



                                   OUT B                       OUT A
     OUT                                            OUT
                   d
more complicate                                more complex




     Source: Harvard Business Review, Embracing complexity
Marketing has changed
        IN                                             IN
                                 IMPULS A
                                                                 IMPULS B



                                     OUT B                       OUT A
      OUT                                             OUT
                 d
 more complicate                                 more complex
          +                                          -
  more predictable                        harder to be successful
          -                                          +
possible to automate                       marketeers required

       Source: Harvard Business Review, Embracing complexity
Just because thousands of
 sensors are supplying data, that
   doesnt mean the system is
intelligent. The important thing is
    what you do with the data.



   Prof. Gerard Weikum, Director of the Max Planck Institute, Saarbr端cken
Thx!

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FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?

  • 1. Will you still have a job in marketing of the future?
  • 3. AdNerds The Radically Digital Division of Proximity BBDO
  • 6. Will you still have a job in marketing of the future? Marketing is going to become a much more technology-driven activity Marketing is going to become a much more science-driven activity Some really plausible possibilities with technology- and science-driven marketing
  • 7. Will you still have a job in marketing of the future?
  • 10. Marketing is going to become a much more technology-driven activity
  • 11. A sensor is a device that measures a physical quantity and converts it into a signal which can be read by an observer or by an instrument.
  • 18. A phenomenon called feedback loops 1 2 Evidence Relevance The radar-equipped sign The sign also displays the legal speed 鍖ashes a cars current speed. limit to put your own speed in context. 4 3 Action Consequences Drivers slow an average of People are reminded of the downside of 14 percentusually for several miles. speeding: traf鍖c tickets, accidents, ...
  • 19. Every product can have sensors from now on...
  • 20. It helps solve problems that shouldnt be problems
  • 22. Smartphones are the easiest solution to give direct feedback
  • 23. On top of that: smartphones are the most widespread sensor-equipped tools sor gps sen camera r gyroscope proximity senso accelerometer moisture sensor ambient light sensor microphone
  • 24. Sensor ubiquity will turn objects, locations and people into networked, interactive elements. ABI Research
  • 25. Marketing is going to become a much more science-driven activity
  • 26. Consumers claim to hate marketing - mostly, because they get too much unwanted marketing. Eric Goldman, Tech Law Professor, Santa Clara University
  • 29. Will Social Media Be the New Nielsen for TV Ad Buyers? Source: Nielsen
  • 31. 15%
  • 32. Sponsored by FORD, COCA-COLA and AT&T
  • 33. Sponsored by FORD, COCA-COLA and AT&T
  • 34. Traditional focus groups are a Cro-Magnon form of market research. K. Pradeep, CEO of Neurofocus (owned by Nielsen Research)
  • 35. Apple a鍖cionados dont just like their iPads; theyre preprogrammed to like them.
  • 40. = =
  • 41.
  • 42.
  • 44. Some really plausible possibilities with technology- and science-driven marketing
  • 45. Your mass media will become (almost) one-to-one
  • 54. Your product will start the conversation for you
  • 55. The quest for lowering thresholds
  • 56. The quest for lowering thresholds Bart Muskala Bart Muskala
  • 57. The quest for lowering thresholds Bart Muskala Bart Muskala
  • 59. Pepsi, ore, gm nothin g less nothin Your sma knows ev rtphone erything about you
  • 60. Pepsi, ore, gm nothin g less nothin Your sma knows ev rtphone A nearby Pepsi can erything about you triggers a noti鍖cation Pepsi Can Pepsi access your data?
  • 61. Pepsi, ore, gm nothin g less nothin Your sma knows ev rtphone A nearby Pepsi can erything about you triggers a noti鍖cation Pepsi Can Pepsi access your data? Pro鍖le & sensor data are accessible for Pepsi
  • 62. Loyalty programs made easy 09281631
  • 63. Loyalty programs made easy 09281631
  • 64. Loyalty programs made easy 09281631 10 Pepsis! Nice! Congratulations, y ou had your 10th Pep just si this week. That gives yo bonus of 100 points u a ! + 100 credits
  • 65. Fully automatic member-gets-member Bonuses an Barts c One for Jan Barts place
  • 66. Fully automatic member-gets-member Bonuses an Barts c One for Jan Generosity Bonus! Congratulations, because youre a generous guy for sharing your precious Pepsi cans with Jan: + 50 credits Barts place
  • 67. Fully automatic member-gets-member Bonuses an Barts c One for Jan Generosity Bonus! Welcome Jan! Congratulations, because Thanks for joining our youre a generous guy for loyalty program. You just sharing your precious earned your 鍖rst points. Pepsi cans with Jan: Check out what you can do with it in our Shop. + 50 credits Barts place + 100 credits
  • 68. In-store activation based on insights Local retailer
  • 69. In-store activation based on insights epsi Dont forget your P your Just a q uick reminder: ost stash at home is alm oure a empty . And since y e in a r, wer good custome d: generous moo Local retailer -1 on a 6-pack
  • 70. Cant go wrong co-partnerships Local retailer
  • 71. Cant go wrong co-partnerships A tasty opportunity Since you like both Pepsi and Lays chips, we offer you this unique opportunity + =1 Local retailer
  • 72. Note to self: dont subscribe to all About to expire. Please replace me! Tobacco use can make you impotent! Your pampers is almost empty. Time for a new one!
  • 73. Your mass product will become unique and perfect
  • 75. Ask your cat and it will tell you to buy Whiskas
  • 78. !
  • 87. happy, healthy cat less vet costs happy, loyal owner huge database with cat eating habits built-in loyalty program lots of opportunities for interaction
  • 88. Will you still have HjobANSWER of the future? T a E in marketing
  • 89. Two trends driving the future science driven technology driven
  • 90. Marketing has changed IN OUT Source: Harvard Business Review, Embracing complexity
  • 91. Marketing has changed IN OUT d more complicate Source: Harvard Business Review, Embracing complexity
  • 92. Marketing has changed IN IN OUT OUT d more complicate more complex Source: Harvard Business Review, Embracing complexity
  • 93. Marketing has changed IN IN IMPULS A IMPULS B OUT B OUT A OUT OUT d more complicate more complex Source: Harvard Business Review, Embracing complexity
  • 94. Marketing has changed IN IN IMPULS A IMPULS B OUT B OUT A OUT OUT d more complicate more complex + - more predictable harder to be successful - + possible to automate marketeers required Source: Harvard Business Review, Embracing complexity
  • 95. Just because thousands of sensors are supplying data, that doesnt mean the system is intelligent. The important thing is what you do with the data. Prof. Gerard Weikum, Director of the Max Planck Institute, Saarbr端cken
  • 96. Thx!