AdNerds hebben de reputatie de toekomst te voorspellen. Ook dit jaar doen we graag weer een poging. Maar het wordt geen pure fictie, geen fantasie. We vertrekken van concepten en oplossingen die vandaag stilaan vorm krijgen. We bekijken hun potentieel met betrekking tot marketing communicatie. De vraag die we daarbij stellen 辿n beantwoorden, is of jij als marketeer - en in dezelfde adem, wij als agency - nog een toekomst hebben in die nieuwe wereld?
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FollowFridays 2011 Session 3: Will you still have a job in marketing of the future?
6. Will you still have a job in marketing of the future?
Marketing is going to become a much more
technology-driven activity
Marketing is going to become a much more
science-driven activity
Some really plausible possibilities
with technology- and science-driven marketing
18. A phenomenon called feedback loops
1 2
Evidence Relevance
The radar-equipped sign The sign also displays the legal speed
鍖ashes a cars current speed. limit to put your own speed in context.
4 3
Action Consequences
Drivers slow an average of People are reminded of the downside of
14 percentusually for several miles. speeding: traf鍖c tickets, accidents, ...
23. On top of that: smartphones are the
most widespread sensor-equipped tools
sor
gps sen
camera
r gyroscope
proximity senso
accelerometer moisture
sensor
ambient light
sensor microphone
24. Sensor ubiquity will turn objects,
locations and people into
networked, interactive elements.
ABI Research
59. Pepsi, ore,
gm
nothin g less
nothin
Your sma
knows ev rtphone
erything
about you
60. Pepsi, ore,
gm
nothin g less
nothin
Your sma
knows ev rtphone
A nearby Pepsi can erything
about you
triggers a noti鍖cation
Pepsi
Can Pepsi access your data?
61. Pepsi, ore,
gm
nothin g less
nothin
Your sma
knows ev rtphone
A nearby Pepsi can erything
about you
triggers a noti鍖cation
Pepsi
Can Pepsi access your data?
Pro鍖le & sensor
data are accessible
for Pepsi
64. Loyalty programs made easy
09281631
10 Pepsis! Nice!
Congratulations, y
ou
had your 10th Pep just
si this
week. That gives
yo
bonus of 100 points u a
!
+ 100 credits
66. Fully automatic member-gets-member Bonuses
an
Barts c
One for
Jan
Generosity Bonus!
Congratulations, because
youre a generous guy for
sharing your precious
Pepsi cans with Jan:
+ 50 credits Barts place
67. Fully automatic member-gets-member Bonuses
an
Barts c
One for
Jan
Generosity Bonus! Welcome Jan!
Congratulations, because Thanks for joining our
youre a generous guy for loyalty program. You just
sharing your precious earned your 鍖rst points.
Pepsi cans with Jan: Check out what you can
do with it in our Shop.
+ 50 credits Barts place
+ 100 credits
69. In-store activation based on insights
epsi
Dont forget your P
your
Just a q uick reminder:
ost
stash at home is alm
oure a
empty . And since y e in a
r, wer
good custome
d:
generous moo
Local retailer
-1 on a 6-pack
71. Cant go wrong co-partnerships
A tasty opportunity
Since you like both Pepsi
and Lays chips, we offer
you this unique opportunity
+ =1
Local retailer
72. Note to self: dont subscribe to all
About to expire.
Please replace me!
Tobacco use can
make you impotent!
Your pampers is
almost empty. Time
for a new one!
87. happy, healthy cat
less vet costs
happy, loyal owner
huge database
with cat eating habits
built-in loyalty program
lots of opportunities for
interaction
88. Will you still have HjobANSWER of the future?
T a E in marketing
91. Marketing has changed
IN
OUT
d
more complicate
Source: Harvard Business Review, Embracing complexity
92. Marketing has changed
IN IN
OUT OUT
d
more complicate more complex
Source: Harvard Business Review, Embracing complexity
93. Marketing has changed
IN IN
IMPULS A
IMPULS B
OUT B OUT A
OUT OUT
d
more complicate more complex
Source: Harvard Business Review, Embracing complexity
94. Marketing has changed
IN IN
IMPULS A
IMPULS B
OUT B OUT A
OUT OUT
d
more complicate more complex
+ -
more predictable harder to be successful
- +
possible to automate marketeers required
Source: Harvard Business Review, Embracing complexity
95. Just because thousands of
sensors are supplying data, that
doesnt mean the system is
intelligent. The important thing is
what you do with the data.
Prof. Gerard Weikum, Director of the Max Planck Institute, Saarbr端cken