Food Inspiring Workplaces
- 1. A bit about¡ service | food |passion
- 2. A fresh start - born of Bigham¡¯s LTD Unsurpassed food provenance & quality and a fresh retail understanding of the customer
- 3. The caterer of choice for blue-chip HQs Creating workplace restaurants, intimate fine dining and event catering for global companies requiring a high level of reporting and governance
- 4. Our focus Location London and the South East Size 150 ¨C 450 staff on site Industry Life Sciences, IT, Media, Finance, Retail, Food Workplace restaurants, hospitality, theatre cooking, Services street food, vending, fine dining
- 5. What our clients say they really like about us ¡°We are holding an increasing number of international company events here 1. The inspiration that comes with the passionate conviction about how at Maidenhead. This is because of the reputation that we have built within the fresh food can inspire a client¡¯s workplace. global community for the quality of the 2. Our teams¡¯ fresh creative ideas, built into unique solutions, from the office and the services that we have on offer here. bottom up (coming from outside the industry we make no assumptions) The recent Bite award made to Louise 3. Our extensive support from an Executive Development Chef, Mark, and her team as being the Best Bite driving food excitement and bringing in the latest in food trends. Team is very appropriate as it recognises the part that she and the 4. Having the Bite Operations Department massively involved in the sales team play in creating the service that is so highly thought of throughout our process (so minimising ¡®sales fluff¡¯ and ensuring promised are delivered). company.¡± 5. Being a smaller player giving supreme service as every client is hugely Simon Jordan, Managing Director important to us and as poor performance sticks out like a sore thumb we take fast & decisive action ¡°To you and your team, once again the quality of the food, the creativity in the 6. Limitless contact with Nick, Managing Director menu and the friendliness of the staff were of a top restaurant standard. 7. The best account management ratio in the industry: 10 clients per 1 operations manager I don't know how you manage to consistently achieve these exceptional 8. The support centre with a marketing team driving upselling, excitement standards, but to you and your staff, I salute you. & take-up and thus lowering the costs of providing first class service. Well done. It is a real privilege to have you on site.¡± Terry O'Regan, Commercial Director
- 6. Our ethics First Contract Caterer to join the Sustainable Restaurant Association and the first to gain 2 stars. Leading the way with ¡®Project Pig¡¯ and other Food awareness and Sustainability projects Over 60% of our staff have NVQ training or above and we are embarking on our Investors in People award
- 7. Service | Food | Passion Service: ? Support Centre team of experts working with clients, at clients, for clients ? Clear, regular, informative reporting and analysis ? Using proven ¡®business systems¡¯ across the organisation Food: , ? Chefs and Chef managers empowered and energised by food and food service ? Training, support and vision from Executive Development chef ? 7 point fresh food charter ¨C sticking to good basic principles always works best Passion: ? Vast majority of staff with recognised food and service qualifications ? Regular team days and training days (outside of core hours) keeps the teams together ? Long average contract length gives staff stability
- 9. Marketing support ¨C driving sales and lowering costs
- 10. Our support centre team Chairman Charlie Meri ¨C Financial Fixer