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FOUNDATIONS OF INDIVIDUAL
BEHAVIOUR
 ATTITUDE
 PERSONALITY
 PERCEPTIONS
 LEARNING
 MOTIVATION
ATTITUDES
Definition
Attitude is the mental state of readiness,
learned and organized through experience,
exerting a specific influence on persons response to
people, object and situations with which it is
related.
Attitudes are learned predispositions towards aspects
of our environment. They may be positively or
negatively directed towards certain people, service or
institutions.
Characteristics of Attitudes
 Attitudes are learned
Attitudes are predispositions to respond to a set
of facts
 Attitudes are evaluative statements.
Everybody, irrespective of age or social status,
hold attitudes.
Components of Attitude
Affective Cognitive
Behaviour
attitude
ABC Model
Affective component : feelings, sentiments, moods
and emotions about a person, event, idea or object.
 Behavioural component : predisposition to form a
favourable / unfavourable evaluation of something.
Also called overt component.
 Cognitive component : beliefs, opinion, knowledge or
information held by the individual.
STIMULUS AFFECT COGNITION
BEHAVIOUR
Formation of attitudes
attitudes
Experience
Associations
Economic status
Family
Neighbourhood
Influence of Attitudes
 Influence perceptions
 Job- satisfaction
 Job involvement
 Organizational commitment
Attitudes Vs Values
Values : represent long lasting beliefs about
what is important.
 Evaluative standards that help us define what is
right or wrong.
General beliefs about life, and stands in relation
to some custom / cultural practice or norms.
 Enduring and resistant to change.
VALUES LAY THE FOUNDATION FOR
ATTITUDES AND MOTIVATION
PERCEPTIONS
Definition
It is the intellectual process by which a person
acquires information from the environment ,
organizes it and obtains meaning from it.
Process of Perception
PERCEPTUAL
ORGANIZATION
INPUTS OUTPUT
Objects
Events
People
Selection
Organization
Interpretation
Actions
Attitudes
Beliefs
Feelings
Selection
Selective perception involves two psychological
principles :


Figure ground principle
Relevancy
foundationsofindividualbehaviour-160808151709.pptx
foundationsofindividualbehaviour-160808151709.pptx
Organization
Grouping : people/things can be grouped together
due to similarity or proximity
Closure : tendency to fill in gaps due to incomplete
information to make them more meaningful.
Simplicity : ignoring less important information and
focus on important to overcome
problem of overloading & complication.
Interpretation
Interpretation is a subjective and judgmental process.
this process is influenced by :




Halo effect
Stereotyping
Attribution
Projection
Factors influencing
Perception
Internal factors :
Needs & desires
Personality
Experience
External
factors :
Size
Intensity
Frequency
Status
Contrast
foundationsofindividualbehaviour-160808151709.pptx

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foundationsofindividualbehaviour-160808151709.pptx

  • 1. FOUNDATIONS OF INDIVIDUAL BEHAVIOUR ATTITUDE PERSONALITY PERCEPTIONS LEARNING MOTIVATION
  • 2. ATTITUDES Definition Attitude is the mental state of readiness, learned and organized through experience, exerting a specific influence on persons response to people, object and situations with which it is related. Attitudes are learned predispositions towards aspects of our environment. They may be positively or negatively directed towards certain people, service or institutions.
  • 3. Characteristics of Attitudes Attitudes are learned Attitudes are predispositions to respond to a set of facts Attitudes are evaluative statements. Everybody, irrespective of age or social status, hold attitudes.
  • 4. Components of Attitude Affective Cognitive Behaviour attitude
  • 5. ABC Model Affective component : feelings, sentiments, moods and emotions about a person, event, idea or object. Behavioural component : predisposition to form a favourable / unfavourable evaluation of something. Also called overt component. Cognitive component : beliefs, opinion, knowledge or information held by the individual. STIMULUS AFFECT COGNITION BEHAVIOUR
  • 7. Influence of Attitudes Influence perceptions Job- satisfaction Job involvement Organizational commitment
  • 8. Attitudes Vs Values Values : represent long lasting beliefs about what is important. Evaluative standards that help us define what is right or wrong. General beliefs about life, and stands in relation to some custom / cultural practice or norms. Enduring and resistant to change. VALUES LAY THE FOUNDATION FOR ATTITUDES AND MOTIVATION
  • 9. PERCEPTIONS Definition It is the intellectual process by which a person acquires information from the environment , organizes it and obtains meaning from it.
  • 10. Process of Perception PERCEPTUAL ORGANIZATION INPUTS OUTPUT Objects Events People Selection Organization Interpretation Actions Attitudes Beliefs Feelings
  • 11. Selection Selective perception involves two psychological principles : Figure ground principle Relevancy
  • 14. Organization Grouping : people/things can be grouped together due to similarity or proximity Closure : tendency to fill in gaps due to incomplete information to make them more meaningful. Simplicity : ignoring less important information and focus on important to overcome problem of overloading & complication.
  • 15. Interpretation Interpretation is a subjective and judgmental process. this process is influenced by : Halo effect Stereotyping Attribution Projection
  • 16. Factors influencing Perception Internal factors : Needs & desires Personality Experience External factors : Size Intensity Frequency Status Contrast