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managing a data center   gagandeep s. sapra / freed.in 2009
with open source tools
india has more than


2,60,000
web hosting companies
tools of the trade

 PING

 TELNET

 TRACEROUTE

 MRTG
india has only


         7
data center companies
why am i discussing
this

 APPLICATION + SERVICE +
  MANAGEMENT = SERVER
  UPTIME


 SERVER UPTIME = SERVER
  EFFICIENCY


 EFFICIENCY = HAPPY
  CUSTOMER


 HAPPY CUSTOMER =
  REVENUE


 INSIGHT = INTELLIGENCE
the commercial angle

 EVERY DEVICE SHIPS WITH
  ITS OWN TOOL


 HP OPEN VIEW WAS
  DEFACTO


 UNLIMITED OPTIONS WHEN
  YOU GOOGLE AROUND


 SOME TOOLS JUST COME
  THROUGH THE BACK DOOR


 LEADS TO SILOS
breaking the silos

 MOST OF THEM USE SNMP


 BACK DOOR NEVER CLOSES


 PEOPLE LOVE TO LEARN


 EVERY ONE WANTS TO DO
  THEIR JOB FAST, EFFICIENTLY
  AND HAPPILY
why open source ?

 OPEN SOURCE = EASY
  INTEGRATION


 HELPS CULTIVATE CULTURE
  OF RESEARCH / TEST /
  DEPLOY


 CLEARLY DEFINED
  MIGRATION / FAILURE PATHS


 COST AFFECTIVE
tools we use

 GROUNDWORK OPEN
  SOURCE


 CACTI (MRTG + RRD)


 OPEN NMS


 ZENOSS


 ONE OR ZERO HELP DESK
success achieved

 100% UPTIME ON CORE
  NETWORK


 PREDICTION AND PLANNING
  FOR FAILURES


 99.999% UPTIME DELIVERIES
  ON CRITICAL APPLICATIONS


 LOWERED TCO BY 30%


 BUSINESS INTELLIGENCE,
  WHO / WHEN / WHERE
new requirements /
new tools

 INVOICE SYSTEM TO TIE IN
  WITH NETWORK
  MANAGEMENT TOOLS FOR
  SLA BASED BILLING


 SCRIPTING FOR CALL
  HANDLING PROCESS


 INVENTORY MANAGEMENT


 AUTOMATIC TICKET
  GENERATION / TICKET
  HANDLING SCRIPTS
thank you

 me@gagandeepsapra.com

 www.g-spot.in

 www.system3group.com

More Related Content

Freed In 2009 Managing Datacenter

  • 1. managing a data center gagandeep s. sapra / freed.in 2009 with open source tools
  • 2. india has more than 2,60,000 web hosting companies
  • 3. tools of the trade PING TELNET TRACEROUTE MRTG
  • 4. india has only 7 data center companies
  • 5. why am i discussing this APPLICATION + SERVICE + MANAGEMENT = SERVER UPTIME SERVER UPTIME = SERVER EFFICIENCY EFFICIENCY = HAPPY CUSTOMER HAPPY CUSTOMER = REVENUE INSIGHT = INTELLIGENCE
  • 6. the commercial angle EVERY DEVICE SHIPS WITH ITS OWN TOOL HP OPEN VIEW WAS DEFACTO UNLIMITED OPTIONS WHEN YOU GOOGLE AROUND SOME TOOLS JUST COME THROUGH THE BACK DOOR LEADS TO SILOS
  • 7. breaking the silos MOST OF THEM USE SNMP BACK DOOR NEVER CLOSES PEOPLE LOVE TO LEARN EVERY ONE WANTS TO DO THEIR JOB FAST, EFFICIENTLY AND HAPPILY
  • 8. why open source ? OPEN SOURCE = EASY INTEGRATION HELPS CULTIVATE CULTURE OF RESEARCH / TEST / DEPLOY CLEARLY DEFINED MIGRATION / FAILURE PATHS COST AFFECTIVE
  • 9. tools we use GROUNDWORK OPEN SOURCE CACTI (MRTG + RRD) OPEN NMS ZENOSS ONE OR ZERO HELP DESK
  • 10. success achieved 100% UPTIME ON CORE NETWORK PREDICTION AND PLANNING FOR FAILURES 99.999% UPTIME DELIVERIES ON CRITICAL APPLICATIONS LOWERED TCO BY 30% BUSINESS INTELLIGENCE, WHO / WHEN / WHERE
  • 11. new requirements / new tools INVOICE SYSTEM TO TIE IN WITH NETWORK MANAGEMENT TOOLS FOR SLA BASED BILLING SCRIPTING FOR CALL HANDLING PROCESS INVENTORY MANAGEMENT AUTOMATIC TICKET GENERATION / TICKET HANDLING SCRIPTS
  • 12. thank you me@gagandeepsapra.com www.g-spot.in www.system3group.com