This is the presentation I made at Freed.In 2009 To a very learned developer audience. It is at times impossible to understand, how those servers are kept running. I run and manage one of the 7 Data centers in India.
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Freed In 2009 Managing Datacenter
1. managing a data center gagandeep s. sapra / freed.in 2009
with open source tools
5. why am i discussing
this
APPLICATION + SERVICE +
MANAGEMENT = SERVER
UPTIME
SERVER UPTIME = SERVER
EFFICIENCY
EFFICIENCY = HAPPY
CUSTOMER
HAPPY CUSTOMER =
REVENUE
INSIGHT = INTELLIGENCE
6. the commercial angle
EVERY DEVICE SHIPS WITH
ITS OWN TOOL
HP OPEN VIEW WAS
DEFACTO
UNLIMITED OPTIONS WHEN
YOU GOOGLE AROUND
SOME TOOLS JUST COME
THROUGH THE BACK DOOR
LEADS TO SILOS
7. breaking the silos
MOST OF THEM USE SNMP
BACK DOOR NEVER CLOSES
PEOPLE LOVE TO LEARN
EVERY ONE WANTS TO DO
THEIR JOB FAST, EFFICIENTLY
AND HAPPILY
8. why open source ?
OPEN SOURCE = EASY
INTEGRATION
HELPS CULTIVATE CULTURE
OF RESEARCH / TEST /
DEPLOY
CLEARLY DEFINED
MIGRATION / FAILURE PATHS
COST AFFECTIVE
9. tools we use
GROUNDWORK OPEN
SOURCE
CACTI (MRTG + RRD)
OPEN NMS
ZENOSS
ONE OR ZERO HELP DESK
10. success achieved
100% UPTIME ON CORE
NETWORK
PREDICTION AND PLANNING
FOR FAILURES
99.999% UPTIME DELIVERIES
ON CRITICAL APPLICATIONS
LOWERED TCO BY 30%
BUSINESS INTELLIGENCE,
WHO / WHEN / WHERE
11. new requirements /
new tools
INVOICE SYSTEM TO TIE IN
WITH NETWORK
MANAGEMENT TOOLS FOR
SLA BASED BILLING
SCRIPTING FOR CALL
HANDLING PROCESS
INVENTORY MANAGEMENT
AUTOMATIC TICKET
GENERATION / TICKET
HANDLING SCRIPTS