It is a story of reorganizing line management and leadership in my teams. The motto of this change was We are all engineers. It describes a transformation that happened inside me, a shift from a narrow perspective (the Head of QA) to a wide scope of engineering (business, delivery, architecture, solution), and caused a move to the Engineering Manager role.
What you will hear about:
- How to kill silos?
- How to assess your line manager?
- How to empower line managers and
- How to encourage employees to take responsibility for their development?
4. Typical Line Management structure
- Line Managers rarely work
with mentees
- Employee assessment based
on gathered feedback as they
do not work together
- No frequent contacts / small
talks, rather official bi-weekly
meetings
5. Scaling up issues
- Variety of Line Managers who are rather subjective
- Head unable to challenge the assessment, as
does not work in projects anymore
- Line Managers not seen as leaders/mentors
anymore
- Siloses (we called them practices) concentrate on
narrow specialization, not delivery
- And each Practice believes to be the most important
one
6. Ongoing change confuses Line Managers
- Diversity makes the excel rules ineffective due to an increased number of
exceptions during the assessment process
- Career path not up to date as the company and business change constantly
- Ongoing change turns annual objectives into a fiction
7. Delivery model issue
- Practices over We are all engineers philosophy
- Lack of equality on senior levels across practices
9. Choose your leader rules
- It is employees responsibility to
鍖nd a line manager
- Look wide, even outside your
practice (silos)
- Choose someone who allows you to
make another step in your career
- It is ok to change line manager if it
helps you to make that step
10. Choose your leader as a game changer
- Majority of the seniors choose line
managers outside of their
practice to grow as engineers
- QA picked by developers
- Good managers (from the Heads
perspective) were passed over
- People need a leader not a parent
- The 鍖rst step was taken to kill
practices (siloses)
- Alignment between practices (its
not easier to be a senior anymore)
- Long-term: QAs transform to
leadership & engineering roles
(Engineering Managers, Technical
Leads, )
13. All roads lead to Rome
- Each engineer has a di鍖erent
experience and needs, and requires
a di鍖erent approach
- Each Line Manager is free to choose
their own Ways of Working with a
mentee
- No need for paperwork (annual
objectives, appraisals, )
14. Employee assessment
- Line Managers have a say in the
assessment of each employee, not
only their people
- Assessment is carried out
collectively by LMs from all practices
- Common de鍖nition of grades
(senior, )
- Far more objective assessment
- Supporting the Engineering
approach (T-Shape, M-Shape)
15. Summary
People can take care of
themselves
And
make smart decisions if you give
them the freedom of choice