The document discusses lessons learned from implementing Activity Based Working (ABW) alongside Agile practices at a bank. It describes ABW as having no permanently assigned desks, plenty of tailored workspaces, being paperless and technology-enabled. Challenges included "Shiny New Building Syndrome", overly zealous adoption of ABW, and managing organizational change. Benefits were improved collaboration and productivity, lower costs, and aligning with Agile values. The presentation suggests Agile practices could adopt ABW approaches like enabling frictionless workspace changes and creating collaborative areas.
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From 100 card walls to none and back again
1. From 100 card walls to none and back again
Lessons learned implementing ABW
alongside Agile at Bankwest
Ed Cortis
Head of Solution Delivery
@3vi13d @Bankwest
3. Page 3
1. What is Activity Based Working
2. Challenges
3. Benefits
4. What Can Agile Steal From ABW
Agenda
4. Page 4
What is Activity Based Working?
1. No permanently assigned desks
2. Plenty of tailor-made spaces
3. Paperless
4. Well supported by technology
#2: Lied 90 -> 16Agile 2010Aug 12 New Building ABWShare Journey / Insourced / Own Core BankingEdHead Solution DeliveryREINVENTTechniques Agile, Lean, DevOps, Continuous D, Flow, Value etcLonely PlanetDinosaurs
#3: Ask Who?Desk Occupancy 5 Days 5 Times25% CEOs in 24 MonthsPilot 12 Months
#5: THIS IS ONE SLIDE ONLYBetter Use of Space1.) Hot Desk - No Offices - Work from Home - Clean Desk2.) 1-2-1 Thinking Private - Team3.) Enabler / Returns Space4.) Roadwarrior Standardised Wireless Dual Screens Follow Me
#6: Collaboration SpacesNOT BOOKABLE -> I.E CAN PEOPLE JUST JUMP IN THESE AS & WHEN THEY NEED THEM
#7: Private SpaceYouve heard of arm-chairs these are ear-chairs. But thats OK because if I want to have a private conversation I can jump into one of the four saunas on each floor sound-isolated 2-3 person photo/meeting rooms. Or I could book a meeting room
#8: This is a slightly deceptive photograph this was taken on our caf辿 floor across on the left is a collaboration space known as Lady Gaga it has a hot pink table and black/iridescent walls. To the right is another large collaboration space a plastic-grass covered Ned Kelly this isnt a standard desk this is actually quite a private one (remember the gradual increase in privacy as we move away from the central area)On this desk you can see the laptop holder, IP phone, standard power supply, standard USB dock with mouse, keyboard, standard monitor and network connection (so theres only power and one USB cable to plug into the laptop) standard chair all ergonomically adjustable. also
#17: WOW FactorBusiness CaseHigh Performance / Trust & OutputsFlattensCollaboratesEasy Team MovesOnboarding
#18: WOW FactorBusiness CaseHigh Performance / Trust & OutputsFlattensCollaboratesEasy Team MovesOnboarding
#19: Easy To Form & Reform TeamsCreates an environment that enables cross-functional teams (ops/devs/business) to easily sit together (coalesce) on an as-needs (project-by-project / phase-by-phase) basisEasy to move around form multi-discplinary teamsMore convos less emails.Open collaborative spaceInspiring / energising
#21: encourage in-office mobility via Standardised, Wireless, Standard Dock, Wireless, Follow-me printing & phonegenchigenbutsu (go see for yourself)NOT Roadwarrior..dont take them home. = lockers <<IMPORTANT POINClean DesksLockers and team storageLeave trophies at home, go paperless.As close to paperless as you can get not entirely but very close to it. This is an enabler of being able to sit anywhere clean desks, no reams stacks of ring-binders or paper filling up an in-tray. Going paperless returns a significant amount of space and has obvious sustainability benefits.