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From 100 card walls to none and back again
Lessons learned implementing ABW
alongside Agile at Bankwest
Ed Cortis
Head of Solution Delivery
@3vi13d @Bankwest
Page 2
41%
29%
30%
Occupied
Sign of Life
Vacant
A third of your desks are empty!
Page 3
1. What is Activity Based Working
2. Challenges
3. Benefits
4. What Can Agile Steal From ABW
Agenda
Page 4
What is Activity Based Working?
1. No permanently assigned desks
2. Plenty of tailor-made spaces
3. Paperless
4. Well supported by technology
Page 5
Collaborative spaces
Page 6
Private spaces
Page 7
Standardised Workstations
Page 8
1. Shiny New Building Syndrome
2. ABW Zealotry
3. People
Challenges
Page 9
Shiny New Car Building Syndrome
Page 10
Shiny New Car Building Syndrome
Page 11
Hand-Made Card Walls
Page 12
ABW Zealotry
Page 13
The Shower Curtain
Page 14
People
Page 15
Locate
Page 16
Staff attraction
& retention Collaboration
& productivity
Carbon
footprint Occupancy
costs
I cannae change the laws of physics
Page 17
Staff attraction
& retention Collaboration
& productivity
Carbon
footprint Occupancy
costs
I cannae change the laws of physics
Page 18
Agile Benefits of ABW
1. Immediate Collaboration
2. More Conversations, Less Email
3. Recruit & Retain
4. Inspiring & Energising
Page 19
1. Enable Frictionless Moves
2. Create Collaborative Spaces
3. Wheres The Coffee Machine?
What Can Agile Steal from ABW?
Page 20
Enable Frictionless Moves
1. Favour Laptops
2. Clean Desks
Page 21
Create collaborative space
Page 22
Wheres The Coffee Machine?
Page 23
Recap of ABW
1. No Assigned Desks
2. Collaborative Spaces
3. Technology Enabled
Page 24
Recap of Challenges
1. Shiny New Building Syndrome
2. ABW Zealotry
3. Organisational Change
Page 25
Recap of Benefits
1. Aligned with Agile
2. Talent Attraction & Retention
3. Cheaper and Better
Page 26
Thanks & Questions
Ed Cortis
@3vi13d @Bankwest

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From 100 card walls to none and back again

Editor's Notes

  • #2: Lied 90 -> 16Agile 2010Aug 12 New Building ABWShare Journey / Insourced / Own Core BankingEdHead Solution DeliveryREINVENTTechniques Agile, Lean, DevOps, Continuous D, Flow, Value etcLonely PlanetDinosaurs
  • #3: Ask Who?Desk Occupancy 5 Days 5 Times25% CEOs in 24 MonthsPilot 12 Months
  • #5: THIS IS ONE SLIDE ONLYBetter Use of Space1.) Hot Desk - No Offices - Work from Home - Clean Desk2.) 1-2-1 Thinking Private - Team3.) Enabler / Returns Space4.) Roadwarrior Standardised Wireless Dual Screens Follow Me
  • #6: Collaboration SpacesNOT BOOKABLE -> I.E CAN PEOPLE JUST JUMP IN THESE AS & WHEN THEY NEED THEM
  • #7: Private SpaceYouve heard of arm-chairs these are ear-chairs. But thats OK because if I want to have a private conversation I can jump into one of the four saunas on each floor sound-isolated 2-3 person photo/meeting rooms. Or I could book a meeting room
  • #8: This is a slightly deceptive photograph this was taken on our caf辿 floor across on the left is a collaboration space known as Lady Gaga it has a hot pink table and black/iridescent walls. To the right is another large collaboration space a plastic-grass covered Ned Kelly this isnt a standard desk this is actually quite a private one (remember the gradual increase in privacy as we move away from the central area)On this desk you can see the laptop holder, IP phone, standard power supply, standard USB dock with mouse, keyboard, standard monitor and network connection (so theres only power and one USB cable to plug into the laptop) standard chair all ergonomically adjustable. also
  • #9: Colocating People lost fight and capital
  • #10: 2 Parts 1) OverspendLeather Walnut GPS - Minor $$Wallpaper Etched Glass - SmartboardsBlutack2) New Car RegardlessCARD WALL STORY
  • #11: 2 Parts 1) OverspendLeather Walnut GPS - Minor $$Wallpaper Etched Glass - SmartboardsBlutack2) New Car RegardlessCARD WALL STORY
  • #12: Should this move to after ABW Zealotry did the shower curtains have to come down once used? Or where they left up?
  • #13: You must moveNo reserving space7am then not movingCant claim areas (card walls)Index Cards are paper
  • #14: Great IdeaRolled Up After Stand UpAbove Etching
  • #15: Dont under estimate People25% spend on OCMLoss of Offices / family photos / trophiesNoiseCan I Sit Here?Finding People
  • #16: Can be used for Evil and also for good!
  • #17: WOW FactorBusiness CaseHigh Performance / Trust & OutputsFlattensCollaboratesEasy Team MovesOnboarding
  • #18: WOW FactorBusiness CaseHigh Performance / Trust & OutputsFlattensCollaboratesEasy Team MovesOnboarding
  • #19: Easy To Form & Reform TeamsCreates an environment that enables cross-functional teams (ops/devs/business) to easily sit together (coalesce) on an as-needs (project-by-project / phase-by-phase) basisEasy to move around form multi-discplinary teamsMore convos less emails.Open collaborative spaceInspiring / energising
  • #20: SLIDES TO FOLLOWBACK AT LONELY PLANET ID.
  • #21: encourage in-office mobility via Standardised, Wireless, Standard Dock, Wireless, Follow-me printing & phonegenchigenbutsu (go see for yourself)NOT Roadwarrior..dont take them home. = lockers <<IMPORTANT POINClean DesksLockers and team storageLeave trophies at home, go paperless.As close to paperless as you can get not entirely but very close to it. This is an enabler of being able to sit anywhere clean desks, no reams stacks of ring-binders or paper filling up an in-tray. Going paperless returns a significant amount of space and has obvious sustainability benefits.
  • #22: AdHocInformalCasualDoesnt Require Redesign
  • #23: Coffee machine communal space foot traffic space cant help but interact.
  • #27: ThanksAl Brown & Ants GrassiWanna talk more about ABW look me up always happy to share google m..Questions