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A D A P T I V E P R I C I N G W I T H
M A C H I N E I N T E L L I G E N C E
MTL+ECOMMERCE
E VA N P R O D R O M O U
 Founder & CTO, Fuzzy.io
 Former CTO, Breather
 Founder, StatusNet
 Founder, Wikitravel
W H O I S T H I S TA L K F O R ?
 Involved in e-commerce
 products or services on the Web or mobile
 Technical understanding
 Decision-making power
W H AT I S  A D A P T I V E P R I C I N G  ?
 Changing the price of a product
 Based on the situation
 User attributes
 Product attributes
 Business attributes
W H Y A D A P T I V E P R I C I N G ?
 Profit maximization
 Competition
 Many large retailers use it
 Guide user behaviour
 Activation
 Retention
 Referral
R I S K S
 Too high = dont convert
 Too low = cut into margin
 May be worthwhile to activate a customer
 Perception of fairness
I M P L E M E N TAT I O N O P T I O N S
 Procedural code
 Markets
 Machine learning
 Fuzzy logic
IF
THEN ELSEIF ELSE
IF
THEN ELSEIF ELSE
IF
THEN ELSEIF ELSE
IF
THEN ELSEIF ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSEIF ELSE
IF
THEN ELSEIF ELSE
IF
THEN ELSEIF ELSE
IF
THEN ELSEIF ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
IF
THEN ELSE
P R O B L E M S W I T H P R O C E D U R A L C O D E
 Gets very complicated with multiple
inputs
 Brittle
 Hard to debug
 Hard to maintain
 Thresholds
Adaptive Pricing with Machine Intelligence
M A R K E T- B A S E D S O L U T I O N S
 Require a market
 Require something close to real-time
bidding
 Require fungible product or service
 One seller is equivalent to another
Adaptive Pricing with Machine Intelligence
M A C H I N E L E A R N I N G
 Requires corpus of training data
 May not be collected
 May be difficult to experiment
 Requires training process
 Unintuitive results
 Harder to audit
 Staff are expensive
F U Z Z Y L O G I C
 Fuzzy sets
 Intuitive categories like old, new, good, warm
 Degrees of membership
 0 to 100%
 Real-world wisdom
 IF userAge IS new THEN discount IS high
F U Z Z Y L O G I C F O R A D A P T I V E P R I C I N G
 Pros
 Uses explicit business rules
 Doesnt require large training corpus
 Smoothly-varying output  no discontinuities with thresholds
 Handles contradictions well
 Adding and removing inputs well
 Missing data works well
 Easier to audit
F U Z Z Y L O G I C F O R A D A P T I V E P R I C I N G
 Cons
 Requires numerical inputs
D I S C O U N T
 Not a fixed price
 Can use the same agent for multiple
products
 0% = full price, 100% = free
 Bounded to prevent outrageous prices
W H AT FA C T O R S C A N
A F F E C T P R I C E ?
P R O D U C T P O P U L A R I T Y
 Sales/week
 Smoothes over variations by day-of-week
 Ideally, pre-calculated for previous week
C AT E G O RY P O P U L A R I T Y
 Similar to product popularity, but for
product category
S I T E P E R F O R M A N C E
 Site-wide sales for the week
 Can be in dollars, or # of sales
 Very site-specific
S A L E S P E R H O U R O F W E E K
 Discrepancies between weekday/
weekend, night/day
S A L E S P E R W E E K O F Y E A R
 Especially for seasonal products
 Best for established stores
 At least one year of sales!
U S E R R E C E N C Y
 How long ago did the user sign up?
U S E R A C T I VAT I O N
 Number of sales or dollars
M A R K E T P E N E T R AT I O N
 For geographical markets
 In number/million
O T H E R FA C T O R S
 Influencer
 Number of followers on Twitter
 Number of friends on Facebook
 Social network penetration
 Percentage of followers on Twitter who have
joined
 Percentage of friends on Facebook who have
joined
R U L E S
 Map input factors to output discount
 Usually linear
 Occasionally inversely linear
 More complex rules possible
I N T E G R AT I N G W I T H S T O R E
S O F T WA R E
 Using an SDK
 Or a plugin
F U Z Z Y L E A R N I N G
 In production
 Feedback loop based on profit margin
on the sale
 0% = no conversion
 Varies fuzzy set boundaries
 Varies weights of fuzzy rules
T H A N K S
Evan Prodromou
evan@fuzzy.io
https://fuzzy.io/

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Adaptive Pricing with Machine Intelligence

  • 1. A D A P T I V E P R I C I N G W I T H M A C H I N E I N T E L L I G E N C E MTL+ECOMMERCE
  • 2. E VA N P R O D R O M O U Founder & CTO, Fuzzy.io Former CTO, Breather Founder, StatusNet Founder, Wikitravel
  • 3. W H O I S T H I S TA L K F O R ? Involved in e-commerce products or services on the Web or mobile Technical understanding Decision-making power
  • 4. W H AT I S A D A P T I V E P R I C I N G ? Changing the price of a product Based on the situation User attributes Product attributes Business attributes
  • 5. W H Y A D A P T I V E P R I C I N G ? Profit maximization Competition Many large retailers use it Guide user behaviour Activation Retention Referral
  • 6. R I S K S Too high = dont convert Too low = cut into margin May be worthwhile to activate a customer Perception of fairness
  • 7. I M P L E M E N TAT I O N O P T I O N S Procedural code Markets Machine learning Fuzzy logic
  • 8. IF THEN ELSEIF ELSE IF THEN ELSEIF ELSE IF THEN ELSEIF ELSE IF THEN ELSEIF ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSEIF ELSE IF THEN ELSEIF ELSE IF THEN ELSEIF ELSE IF THEN ELSEIF ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE IF THEN ELSE
  • 9. P R O B L E M S W I T H P R O C E D U R A L C O D E Gets very complicated with multiple inputs Brittle Hard to debug Hard to maintain Thresholds
  • 11. M A R K E T- B A S E D S O L U T I O N S Require a market Require something close to real-time bidding Require fungible product or service One seller is equivalent to another
  • 13. M A C H I N E L E A R N I N G Requires corpus of training data May not be collected May be difficult to experiment Requires training process Unintuitive results Harder to audit Staff are expensive
  • 14. F U Z Z Y L O G I C Fuzzy sets Intuitive categories like old, new, good, warm Degrees of membership 0 to 100% Real-world wisdom IF userAge IS new THEN discount IS high
  • 15. F U Z Z Y L O G I C F O R A D A P T I V E P R I C I N G Pros Uses explicit business rules Doesnt require large training corpus Smoothly-varying output no discontinuities with thresholds Handles contradictions well Adding and removing inputs well Missing data works well Easier to audit
  • 16. F U Z Z Y L O G I C F O R A D A P T I V E P R I C I N G Cons Requires numerical inputs
  • 17. D I S C O U N T Not a fixed price Can use the same agent for multiple products 0% = full price, 100% = free Bounded to prevent outrageous prices
  • 18. W H AT FA C T O R S C A N A F F E C T P R I C E ?
  • 19. P R O D U C T P O P U L A R I T Y Sales/week Smoothes over variations by day-of-week Ideally, pre-calculated for previous week
  • 20. C AT E G O RY P O P U L A R I T Y Similar to product popularity, but for product category
  • 21. S I T E P E R F O R M A N C E Site-wide sales for the week Can be in dollars, or # of sales Very site-specific
  • 22. S A L E S P E R H O U R O F W E E K Discrepancies between weekday/ weekend, night/day
  • 23. S A L E S P E R W E E K O F Y E A R Especially for seasonal products Best for established stores At least one year of sales!
  • 24. U S E R R E C E N C Y How long ago did the user sign up?
  • 25. U S E R A C T I VAT I O N Number of sales or dollars
  • 26. M A R K E T P E N E T R AT I O N For geographical markets In number/million
  • 27. O T H E R FA C T O R S Influencer Number of followers on Twitter Number of friends on Facebook Social network penetration Percentage of followers on Twitter who have joined Percentage of friends on Facebook who have joined
  • 28. R U L E S Map input factors to output discount Usually linear Occasionally inversely linear More complex rules possible
  • 29. I N T E G R AT I N G W I T H S T O R E S O F T WA R E Using an SDK Or a plugin
  • 30. F U Z Z Y L E A R N I N G In production Feedback loop based on profit margin on the sale 0% = no conversion Varies fuzzy set boundaries Varies weights of fuzzy rules
  • 31. T H A N K S Evan Prodromou evan@fuzzy.io https://fuzzy.io/