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gas-plant-service-support-center

RomainBayre
RomainBayre

Alstom's Plant Support Center (PSC) provides remote operational support and monitoring services for power plants equipped with Alstom gas turbines to help improve plant performance and availability. The PSC offers 24/7 support from technical specialists, early issue detection to prevent outages, and automated trend monitoring. Service modules include 24/7 operational support, remote monitoring and diagnostics, and power train vibration assessments to optimize plant operations.

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息 ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited. Alstom contributes to the protection of the environment. This leaflet is printed on environmentally-friendly paper. TPWR/PRSHT/PSCAOS/EN/9.2013/FRA/1665 Fast and comprehensive technical support for the whole power plant The Plant Support Center (PSC) provides direct access to a global network of technical specialists to support troubleshooting, to analyse equipment trends or to provide support during assessment and recommissioning. The PSC offers online support to any place in the world out of the global plant operational support network, which is located in Baden (CH), Richmond (US) and Kuala Lumpur (MY). Besides their own experience as well as the global technical know-how available within Alstom, our plant operation specialists rely on comprehensive and proprietary knowledge management tools. The result: Fast 24/7 support, early warnings detecting issues before they impact operation, automated trends available over the Internet. Service level modules In order to give you the support you require, a modular service level approach has been chosen. The Plant Support CenterTM portfolio offers you different basic as well as specialised service modules. Those can be provided individually or combined. Our main modules are: 24/7 operation support service In the Plant Support CenterTM , experienced Service Engineers are available around-the- clock to provide fast and competent operational support for keeping your plant running or get it back online as fast as possible (1st level support). If required, the issues are addressed to a specialist with specific engineering know-how in a 2nd level support. Additionally, the PSC staff will provide recommendations for planned maintenance and longer-term plant improvements. With this information you are able to optimise scheduling of downtime, labour and materials. Gas Service Solutions Plant Support CenterTM Advice and operational support around-the-clock To keep your plant running, Alstoms Plant Support CenterTM provides modular support solutions. Customer benefits Expert know-how Via hotline for immediate and competent operational support around the clock. Higher availability Due to reduced down-time and faster return to commercial operation. Increased reliability By early warning notification and assessment to plant operator before any forced plant shut downs. Increased earnings Via recommendations for optimising plant performance. Better asset management Through early warning notification to support customer maintenance decisions and therefore maximising the business result.
息 ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited. Alstom contributes to the protection of the environment. This leaflet is printed on environmentally-friendly paper. TPWR/PRSHT/PSCAOS/EN/9.2013/FRA/1665 For more information please contact your local Alstom representative: Alstom (Switzerland) Ltd. Brown Boveri Str. 7 5401 Baden Switzerland Visit us online: www.alstom.com Gas Service Solutions Plant Support CenterTM Monitoring & diagnostics services The Plant Support CenterTM also provides remote monitoring and diagnostic services to assist your decision-making processes in order to operate your plants more efficiently and cost effectively. Specialised engineers monitor incoming plant data with the help of advanced Alstom-proprietary diagnostic programs. These programs are based on Alstoms unique Original Equipment Manufacturer know-how and detect automati- cally emerging trends of equipment problems or sub-optimal performance. In case such deviations are detected, PSC personnel are notified for an assessment immediately. Afterwards the plant operator is informed of the PSC recommendation. Additionally, health status reports give you indications where to improve plant availability and reliability while reducing maintenance costs. With this pro-active monitoring service, the PSC supports you in reducing operational risks, optimising plant performance and helps you therefore to gain an edge over your competition. Power train vibration remote assessments The PSC offers additional services for remote assessment of the shaft vibration behav- iour and integrity of your power train. Specialists use the standard instrumentation of the plant bearing protection system and/or your specific vibration monitoring equip- ment to monitor the gas turbine, steam turbine, generators, and self-synchronising clutch at all critical operation modes of the plant. Operational for all plants equipped with Alstom gas turbines Building on Alstom technology The services provided by the PSC rely on data collected by the Alstom monitoring and diagnostic (M&D) system. Highspeed data is collected on the plant by the fast control- ler data recorder (DEPP). The PSC can remotely access the data through a secure vir- tual private network connection, to support troubleshooting requests. In case of M&D services, a data extract file is sent once a day to the PSC, where diagnostic programs identify trends and analyse the data for deviations of the expected condition. This data transfer can be done from the DEPP or from a plant platform. In the latter case, it becomes possible to extend the plant installation with specialised modules that monitor specific plant components. The Plant Support CenterTM is operational for all power plants equipped with Alstom gas turbines. However, a full 24/7 coverage is currently provided for GT24, GT26, GT13E2 and GT11N2 based power plants only. At present more than 60 power plants are connected to the PSC and benefit from our remote support services. Detailed investigation by specialists from all disciplines Experienced Service Engineers can be contacted 24 hours per day - 7 days a week 1st Level Support 2nd Level Support

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gas-plant-service-support-center

  • 1. 息 ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited. Alstom contributes to the protection of the environment. This leaflet is printed on environmentally-friendly paper. TPWR/PRSHT/PSCAOS/EN/9.2013/FRA/1665 Fast and comprehensive technical support for the whole power plant The Plant Support Center (PSC) provides direct access to a global network of technical specialists to support troubleshooting, to analyse equipment trends or to provide support during assessment and recommissioning. The PSC offers online support to any place in the world out of the global plant operational support network, which is located in Baden (CH), Richmond (US) and Kuala Lumpur (MY). Besides their own experience as well as the global technical know-how available within Alstom, our plant operation specialists rely on comprehensive and proprietary knowledge management tools. The result: Fast 24/7 support, early warnings detecting issues before they impact operation, automated trends available over the Internet. Service level modules In order to give you the support you require, a modular service level approach has been chosen. The Plant Support CenterTM portfolio offers you different basic as well as specialised service modules. Those can be provided individually or combined. Our main modules are: 24/7 operation support service In the Plant Support CenterTM , experienced Service Engineers are available around-the- clock to provide fast and competent operational support for keeping your plant running or get it back online as fast as possible (1st level support). If required, the issues are addressed to a specialist with specific engineering know-how in a 2nd level support. Additionally, the PSC staff will provide recommendations for planned maintenance and longer-term plant improvements. With this information you are able to optimise scheduling of downtime, labour and materials. Gas Service Solutions Plant Support CenterTM Advice and operational support around-the-clock To keep your plant running, Alstoms Plant Support CenterTM provides modular support solutions. Customer benefits Expert know-how Via hotline for immediate and competent operational support around the clock. Higher availability Due to reduced down-time and faster return to commercial operation. Increased reliability By early warning notification and assessment to plant operator before any forced plant shut downs. Increased earnings Via recommendations for optimising plant performance. Better asset management Through early warning notification to support customer maintenance decisions and therefore maximising the business result.
  • 2. 息 ALSTOM 2013. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authority, is strictly prohibited. Alstom contributes to the protection of the environment. This leaflet is printed on environmentally-friendly paper. TPWR/PRSHT/PSCAOS/EN/9.2013/FRA/1665 For more information please contact your local Alstom representative: Alstom (Switzerland) Ltd. Brown Boveri Str. 7 5401 Baden Switzerland Visit us online: www.alstom.com Gas Service Solutions Plant Support CenterTM Monitoring & diagnostics services The Plant Support CenterTM also provides remote monitoring and diagnostic services to assist your decision-making processes in order to operate your plants more efficiently and cost effectively. Specialised engineers monitor incoming plant data with the help of advanced Alstom-proprietary diagnostic programs. These programs are based on Alstoms unique Original Equipment Manufacturer know-how and detect automati- cally emerging trends of equipment problems or sub-optimal performance. In case such deviations are detected, PSC personnel are notified for an assessment immediately. Afterwards the plant operator is informed of the PSC recommendation. Additionally, health status reports give you indications where to improve plant availability and reliability while reducing maintenance costs. With this pro-active monitoring service, the PSC supports you in reducing operational risks, optimising plant performance and helps you therefore to gain an edge over your competition. Power train vibration remote assessments The PSC offers additional services for remote assessment of the shaft vibration behav- iour and integrity of your power train. Specialists use the standard instrumentation of the plant bearing protection system and/or your specific vibration monitoring equip- ment to monitor the gas turbine, steam turbine, generators, and self-synchronising clutch at all critical operation modes of the plant. Operational for all plants equipped with Alstom gas turbines Building on Alstom technology The services provided by the PSC rely on data collected by the Alstom monitoring and diagnostic (M&D) system. Highspeed data is collected on the plant by the fast control- ler data recorder (DEPP). The PSC can remotely access the data through a secure vir- tual private network connection, to support troubleshooting requests. In case of M&D services, a data extract file is sent once a day to the PSC, where diagnostic programs identify trends and analyse the data for deviations of the expected condition. This data transfer can be done from the DEPP or from a plant platform. In the latter case, it becomes possible to extend the plant installation with specialised modules that monitor specific plant components. The Plant Support CenterTM is operational for all power plants equipped with Alstom gas turbines. However, a full 24/7 coverage is currently provided for GT24, GT26, GT13E2 and GT11N2 based power plants only. At present more than 60 power plants are connected to the PSC and benefit from our remote support services. Detailed investigation by specialists from all disciplines Experienced Service Engineers can be contacted 24 hours per day - 7 days a week 1st Level Support 2nd Level Support