The document outlines the responsibilities of a GCS IT & Admin Manager who oversees IT operations across multiple office locations. Key responsibilities include managing 80 users in Johannesburg and 20 additional users across branches, maintaining email and file storage systems hosted on VMware virtual servers, performing regular backups with Veeam and Synology NAS units, and quarterly visits to branches to ensure systems are running properly. The manager is also responsible for workstation management, network and security maintenance, hardware purchasing and testing, building maintenance, and creating 3-year IT plans.