2. The rise of mobile
Android has overtaken iOS as the most predominant in the Australian market
3. The rise of mobile
Android on 75% of smartphones
being shipped globally in Q3 2012
Source: IDC
4. The rise of mobile
Equates to 50 million Android
devices every day
Source: Tomi Ahonen
5. Android vs. iOS in the real world
iOS owners have signi鍖cantly higher usage of
web, apps & data
6. Android vs. iOS in the real world
iOS owners have signi鍖cantly higher usage of
web, apps & data
Android users will tend toward browsing the web
over using apps
7. Android vs. iOS in the real world
- iOS owners have signi鍖cantly higher usage of web, apps & data
- Android users will tend toward browsing the web over using apps
- The Android engagement paradox
8. Device fragmentation
android iPhone
smartphone
(symbian, blackberry,
winmo, other...)
iPad
phone
pom
android
tablet
PC
windows
laptop
linux
9. Device fragmentation
iPhone Devices
3 (deprecated)
android
3GS (end of life)
smartphone 4
(symbian, blackberry,
winmo, other...) 4S
iPad 5 (released Sep 12)
pom phone
iOS versions
4.3 on many 3GS
5.0.x
android
6.0 (released in Sep 12)
tablet
PC
Even iPhone is not a homogenous environment:
windows
The different devices and versions of the operating system have
different capabilities and features and incompatibilties.
laptop
18. So I just use responsive design right?
To support true multi-device & multi-role apps you need much more
SIZE APP DEVICE
CONTEXT
19. The world just got a little more complex
Transcoding
Encoding
Content
Context
Environment / Location
Time / Day / Date
Behaviours
20. The world just got a little more complex
Transcoding
Encoding
Content
Context
Environment / Location
Time / Day / Date WHOS EXPLORING THIS IN
RETAIL ACROSS MULTI-DEVICE &
Behaviours MULTI-CHANNEL?
www.etsy.com/listing/115143036/silver-white-unicorn-with-lilac-horn-and
21. Continuous blended user experiences
Abstraction is your friend
NETWORK
SERVICE PAGE SIZE APP DEVICE ROLE
CONTEXT
Service - Network APIs that allow users to access and manipulate specific business or system functionality.
App - This is now your primary service delivery context.
Role - The people can be anonymous prospects, members, customers, partners and staff.
22. Continuous blended user experiences
What does it mean?
- Web apps vs. native apps
- Time & Budget
- Audience (who are they & what do they do?)
- What does the experience look like across all your channels
- Whats the ROI?
24. CASE STUDY
Biennale of Sydney
SUMMARY KEY REQUIREMENT & CHALLENGE
> 600,000 visitors through the exhibition in 10 weeks We need a site + an iPhone app
> Small team
> Broad audience characteristics
> Small budget
> Support for multi-role, multi-device, different contexts and
audience goals