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INSURANCE
                                                                                                                   	


ESKA速 Insures
General	Insurance

 The	General Insurance system	automates	and	accelerates	the	
 process	of	creating	quotations,	issuing	policies,	endorsements,	
 and	 claims,	 in	 addition	 to	 running	 reinsurance	 and	 renewal	
 transactions.
 The	 system	 is	 dynamic	 and	 fully-integrated	 to	 better	 help	
 companies	 manage	 the	 full	 lifecycle	 of	 all	 General	 Insurance	
 functions	 and	 services.	 The	 system	 supports	 Islamic	 Insurance	
 (TAKAFUL)	and	is	scalable	to	cater	for	new	market	demands	due	
 to	its	parametric	nature	and	flexible	structure.


 Main Functionalities

 Setup
 The	Setup	module	allows	defining	the	companys	standards	for	
 Production,	Claims,	and	Reinsurance	through	a	comprehensive,	            A	variety	of	insurance	classes	and	policy	types	including:
 yet	simple,	parameterised	system	settings	and	rules.	                           -		Engineering                        -		Aviation
 Authorised	 system	 administrators	 can	 set	 and	 configure	 the	              -		Property                           -		Bonds
 behaviour	of	all	operations	including	Underwriting,	Production,	                -		General	Accident                   -		Energy
 Claims	and	Reinsurance,	whereby	every	definition	represents	a	
 set	of	business	rules	for	the	following:                                        -		Marine                             -		Liabilities	
                                                                                 -		Causalities
 Insurance	classes
                                                                          Automatic	 calculation	 and	 auto-handling	 of	 all	 production	
 Policy	types
                                                                            transactions.
 Interest	types
                                                                          Easy	conversion	of	quotations	into	policies.
 Covers
                                                                          Enhanced	and	easy	retrieval	of	historical	information.
 Clauses
                                                                          Automatic	import	of	interest	from	pre-defined	Excel	sheets.
 Agent	commissions
                                                                          Issuing	 package	 policies	 by	 combining	 several	 classes	 of	
 Surveys                                                                  business	in	a	single	policy.
 Products                                                               Handling	of	various	endorsement	types	that	result	in	additional	
 Fees                                                                     premiums	or	refunds	including	interest	modification,	interest	
                                                                            deletion,	policy	extension,	and	policy	cancellation.
 Discounts	and	accounts
                                                                          Comprehensive	      underwriting	      processes	    including	
 The	 system	 provides	 the	 tools	 to	 build	 equations	 through	 an	      questionnaires	execution,	registration	of	required	documents,	
 easy-to-use	 Rating	 Engine	 for	 automatic	 calculation	 of	 policy	      and	surveyor	inspection	results.
 premiums.
                                                                          Customised	and	flexible	payment	cycles.
 Production                                                               Multi-agent	and	multi-currency	support.

 The	 Production	 module	 is	 responsible	 for	 the	 entire	 insurance	   Efficient	 renewal	 of	 policies	 and	 recording	 of	 results,	 while	
 underwriting	 and	 is	 affected	 by	 the	 defined	 setup	 parameters.	     keeping	 track	 of	 quotation	 versioning	 and	 manipulating	
 It	 provides	 a	 fully	 automated	 process	 that	 covers	 proposals,	      covers	and	premiums.	
 quotations,	 policies,	 endorsements,	 open	 covers,	 certificates,	
 declarations,	underwriting,	financial	integration	and	renewals.
 The	advanced	system	features	support	the	following:
 Direct,	 Inward,	 Coinsurance	 Leader,	 and	 Coinsurance	
   Follower	business	types.
Claims
The	Claims	module	resides	on	a	repository	of	information	and	
validations	 retrieved	 from	 the	 Setup	 and	 Production	 modules	
to	facilitate	and	speed	up	the	process	of	entering	claims,	while	
eliminating	human	errors	and	fraud.			
The	Claims	module	records	detailed	information	of	claims	and	
claim	 transactions	 including	 claim	 interests,	 covers,	 claimants,	
reserves,	payments,	recoveries	and	recovery	collections.	
The	module	provides	a	number	of	rich	functionalities	including:	
 Efficient	 management	 of	 claims	 operations	 and	 financial	
  	
  information.
Automatic	calculation	of	claims	amounts.
Support	 for	 closing	 and	 reopening	 claims	 according	 to	
  authority	levels.
Automatic	generation	and	calculation	of	claims	transactions	
  including	 reserves,	 payments,	 recoveries	 and	 recovery	                In	addition,	the	system	enables	reinsurance	users	to	perform	the	
  collections.	 Accurate	 recording	 of	 historical	 information	 of	        following:
  repaired	orders	and	purchased	parts	for	similar	vehicle	types	             Reinsurance	transactions.
  and	models.
                                                                             Generating	reinsurance	bordereaux	for	treaty	reinsures.
Assistance	 for	 user	 to	 estimate	 loss	 in	 order	 to	 allocate	 the	
  needed	reserves	subjectively	and	find	the	suitable	parts	with	             Printing	out	reinsurance	slips	for	facultative	reinsurance	that	
  best	possible	prices.                                                        show	 up-to-date	 distributions,	 facultative	 placements,	 and	
                                                                               reinsurance	statement	of	accounts.
Registration	 of	 all	 court	 cases	 and	 facilitated	 follow	 up	 and	
  recording	of	results	for	proper	reporting.                                 Issuing	loss	advice	and	cash	calls.

Easy-to-use	 tools	 for	 users	 to	 attach	 claim	 documents	 and	         Adjusting	 treaties,	 profit	 commissions	 and	 sliding	 scale	
  images	of	accidents	for	easier	information	retrieval.                        commissions.

Earned/	unearned	premium	calculations	per	insurance	class,	
                                                                             Queries
  policy	type,	covers	and	policies.
Loss	ratio	calculations	on	policy,	insurance	class,	policy	type,	          The	 Queries	 module	 is	 a	 powerful	 tool	 designed	 to	 generate	
  broker	and	customer	levels.                                                2D	 and	 3D	 printable	 graphical	 views	 of	 production,	 claims,	
                                                                             and	reinsurance	data	using	different	types	of	charts	(pies,	lines,	
The	seamless	integration	between	modules	allows	transactions	              columns,	and	bars).
  to	float	between	modules	in	a	real-time	fashion.	This	provides	
  up-to-the-minute	accurate	production	and	claims	information,	              When	the	insured	person	inquires	about	insurance	policies	and	
  ready	for	retrieval	and	display	at	anytime.                                interest	 information,	 the	 system	 swiftly	 retrieves	 the	 policies,	
                                                                             interest	information,	claims	and	recoveries.	
Reinsurance
                                                                             Reports
The	 Reinsurance	 module	 is	 rich	 with	 powerful	 functionalities	
to	 handle	 a	 variety	 of	 proportional	 and	 non-proportional	             The	 General	 Insurance	 system	 offers	 a	 comprehensive	 set	
reinsurance,	in	addition	to	clean-cut	treaties,	and	underwriting	            of	 production,	 claims,	 reinsurance	 and	 statistical	 reports	 to	
years.                                                                       empower	insurance	companies	with	information.	

Different	reinsurance	methods	are	well	supported	and	applied	on	             All	 daily,	 detailed	 and	 summary	 production,	 claims	 and	
policy,	location	and	risk	category	levels,	along	with	Accumulated	           reinsurance	 reports	 are	 supported	 by	 the	 system.	 Examples	 of	
Risk	Monitoring.	Automatic	and	manual	reinsurance	calculations	              reports	 include;	 production	 lists,	 earned/	 unearned	 reports,	
are	 carefully	 designed	 and	 executed	 efficiently	 throughout	 the	       reports	of	outstanding	claims,	paid/	unpaid	claims,	recoveries,	
system.                                                                      and	statements	of	claims.	
                                                                             A	set	of	reinsurance	reports	are	also	available	such	as	reinsurance	
The	system	also	supports	other	reinsurance	operations	including	
                                                                             slips,	treaty	statement	of	accounts,	and	treaty	bordereaux.	
PML/	EML,	Top	Location,	and	Maximum	Shipment/	Carrying.	
Moreover,	 the	 system	 enables	 users	 to	 define	 facultative	 plans	
                                                                                                                                                        ESK/WA/FL-10:007Uen-Rev	A




in	 order	 to	 automatically	 distribute	 shares	 within	 treaties	 and	
facultative	arrangements.




        ESKADENIA	Software,	P.O.Box:	1555	Amman	11821	Jordan,	Tel:		+962	6	5510717,	Fax:	+962	6	5510719,	E-mail:	contacts@eskadenia.com

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General flyer

  • 1. INSURANCE ESKA速 Insures General Insurance The General Insurance system automates and accelerates the process of creating quotations, issuing policies, endorsements, and claims, in addition to running reinsurance and renewal transactions. The system is dynamic and fully-integrated to better help companies manage the full lifecycle of all General Insurance functions and services. The system supports Islamic Insurance (TAKAFUL) and is scalable to cater for new market demands due to its parametric nature and flexible structure. Main Functionalities Setup The Setup module allows defining the companys standards for Production, Claims, and Reinsurance through a comprehensive, A variety of insurance classes and policy types including: yet simple, parameterised system settings and rules. - Engineering - Aviation Authorised system administrators can set and configure the - Property - Bonds behaviour of all operations including Underwriting, Production, - General Accident - Energy Claims and Reinsurance, whereby every definition represents a set of business rules for the following: - Marine - Liabilities - Causalities Insurance classes Automatic calculation and auto-handling of all production Policy types transactions. Interest types Easy conversion of quotations into policies. Covers Enhanced and easy retrieval of historical information. Clauses Automatic import of interest from pre-defined Excel sheets. Agent commissions Issuing package policies by combining several classes of Surveys business in a single policy. Products Handling of various endorsement types that result in additional Fees premiums or refunds including interest modification, interest deletion, policy extension, and policy cancellation. Discounts and accounts Comprehensive underwriting processes including The system provides the tools to build equations through an questionnaires execution, registration of required documents, easy-to-use Rating Engine for automatic calculation of policy and surveyor inspection results. premiums. Customised and flexible payment cycles. Production Multi-agent and multi-currency support. The Production module is responsible for the entire insurance Efficient renewal of policies and recording of results, while underwriting and is affected by the defined setup parameters. keeping track of quotation versioning and manipulating It provides a fully automated process that covers proposals, covers and premiums. quotations, policies, endorsements, open covers, certificates, declarations, underwriting, financial integration and renewals. The advanced system features support the following: Direct, Inward, Coinsurance Leader, and Coinsurance Follower business types.
  • 2. Claims The Claims module resides on a repository of information and validations retrieved from the Setup and Production modules to facilitate and speed up the process of entering claims, while eliminating human errors and fraud. The Claims module records detailed information of claims and claim transactions including claim interests, covers, claimants, reserves, payments, recoveries and recovery collections. The module provides a number of rich functionalities including: Efficient management of claims operations and financial information. Automatic calculation of claims amounts. Support for closing and reopening claims according to authority levels. Automatic generation and calculation of claims transactions including reserves, payments, recoveries and recovery In addition, the system enables reinsurance users to perform the collections. Accurate recording of historical information of following: repaired orders and purchased parts for similar vehicle types Reinsurance transactions. and models. Generating reinsurance bordereaux for treaty reinsures. Assistance for user to estimate loss in order to allocate the needed reserves subjectively and find the suitable parts with Printing out reinsurance slips for facultative reinsurance that best possible prices. show up-to-date distributions, facultative placements, and reinsurance statement of accounts. Registration of all court cases and facilitated follow up and recording of results for proper reporting. Issuing loss advice and cash calls. Easy-to-use tools for users to attach claim documents and Adjusting treaties, profit commissions and sliding scale images of accidents for easier information retrieval. commissions. Earned/ unearned premium calculations per insurance class, Queries policy type, covers and policies. Loss ratio calculations on policy, insurance class, policy type, The Queries module is a powerful tool designed to generate broker and customer levels. 2D and 3D printable graphical views of production, claims, and reinsurance data using different types of charts (pies, lines, The seamless integration between modules allows transactions columns, and bars). to float between modules in a real-time fashion. This provides up-to-the-minute accurate production and claims information, When the insured person inquires about insurance policies and ready for retrieval and display at anytime. interest information, the system swiftly retrieves the policies, interest information, claims and recoveries. Reinsurance Reports The Reinsurance module is rich with powerful functionalities to handle a variety of proportional and non-proportional The General Insurance system offers a comprehensive set reinsurance, in addition to clean-cut treaties, and underwriting of production, claims, reinsurance and statistical reports to years. empower insurance companies with information. Different reinsurance methods are well supported and applied on All daily, detailed and summary production, claims and policy, location and risk category levels, along with Accumulated reinsurance reports are supported by the system. Examples of Risk Monitoring. Automatic and manual reinsurance calculations reports include; production lists, earned/ unearned reports, are carefully designed and executed efficiently throughout the reports of outstanding claims, paid/ unpaid claims, recoveries, system. and statements of claims. A set of reinsurance reports are also available such as reinsurance The system also supports other reinsurance operations including slips, treaty statement of accounts, and treaty bordereaux. PML/ EML, Top Location, and Maximum Shipment/ Carrying. Moreover, the system enables users to define facultative plans ESK/WA/FL-10:007Uen-Rev A in order to automatically distribute shares within treaties and facultative arrangements. ESKADENIA Software, P.O.Box: 1555 Amman 11821 Jordan, Tel: +962 6 5510717, Fax: +962 6 5510719, E-mail: contacts@eskadenia.com