The document discusses generational differences and characteristics between Baby Boomers, Generation X, and Generation Y based on surveys of panelists from each generation. It finds that each generation has been shaped by different historical events and views work, communication, and decision making differently. For example, Baby Boomers prioritize being paid well and flexibility, Gen X values realistic thinking and loyalty less, and Gen Y craves freedom and fun over sacrificing for their career. The document advocates for employers to consider these generational differences in work practices and management.
2. Generations: A Definition2A group of people who share similar historical and social life experiences of which the effects are relatively stable over their lifetime.- Rick Bottiglieri, CEO, Momentum Corporation LtdEach generation has specific characteristics and values that shape their social interaction and attitudes towards life.
34. Message they heard: You are super! You can do anything you want!6Some information on local panelists . . . How old were you when you first traveled on an airplane?Boomer 22Boomer 14Gen X 15Gen X 10Gen Y 12Gen Y 5
35. 7More on our panelists. . . .On a scale of 1 to 10 (1 = not important at all, 10 = very important) how important is it that you be paid very well?Boomer 10/9Boomer 8Gen X 9Gen X 8Gen Y 8Gen Y 7/6
36. 8More on our panelists. . . .On a scale of 1 to 10, how important is it to you that you be able to wear comfortable clothing in your work environment?Boomer 2Boomer 7Gen X 4Gen X 4Gen Y 9Gen Y 8
37. 9More on our panelists. . . .On a scale of 1 to 10, how important is flexibility to you?Boomer 10Boomer 10Gen X 9Gen X 7Gen Y 8Gen Y 8/7
38. 10More on our panelists. . . .Were you asked your opinion on family decisions in your family of origin? Boomer: No, I was not involved at all.Boomer: No, my dad would issue pronouncements.Gen X: I would say . . . NO.Gen X: I was not consulted.Gen Y: We were asked our opinion, but Im not sure we influenced anything!Gen Y: Yes, for vacation decisions and pets.
39. 11CommunicationIn general, Boomers believe that Gen X and Gen Y overestimate their written and oral communication skillsGen Y was 5 times more likely than Boomers and 2 times more likely than Gen X to find social networking sites valuable for building relationshipsInstant messaging has had an adverse impact on clear communications.42% of Baby Boomers agree with this statement41% of Gen X agree with this statement28% of Gen Y agree with this statement
40. Survey said we agree . . . .12 Employers owe employees competitive salaries and benefits
42. Employers should provide employees with interesting and challenging work that creates opportunities to learn, grow and advance
43. Employees need to adhere to firm guidelines and support the goals of their supervisors
44. Employees should make sacrifices to help the team succeed and go the extra mileBest Practices 13 Measure success and performance by results, not notions of face time and volumes of hours worked
45. Be open to perspectives different from your own: One persons no big deal to miss is anothers significant sacrifice
46. Challenge staff to make the task more efficient after they have done it once
47. Create a clear learning path to career advancement with well marked milestones
48. Similarly, create a clear project path with well-marked milestones in projectsThanks!