Social media can help public libraries achieve their goals of boosting program attendance, circulation, and support for initiatives like new buildings. The document provides an overview of how to develop an effective social media strategy and team for a public library, including starting small, listening to the community, and preventing staff burnout. It also offers best practices and tips for using specific social media platforms like Facebook, Twitter, Pinterest and blogs to better engage the community.
2. We want more people to
come to our programs.
We want to boost our
circulation.
We want people to
vote yes for a new
We want more people library.
to use our databases.
3. En/gage: a) to hold the
attention of <her work
engages her
completely> b) to
induce to participate
<engaged the shy boy
in conversation>
12. Admin buy-in
Staff buy-in
Start small
Listen first
Earn social capital
Understand time commitment
Prevent burnout
Understand what social media is
and can do
If I knew then what I know now
15. WHO?
WHAT?
WHERE?
WHEN?
WHY? HOW?
SOCIAL MEDIA BASICS
16. ??
? ? ?
?
? ?
?
1. What if a staff person says something inappropriate?
2. What if a patron says something inappropriate?
3. What about personal social media bleeding into
professional?
4. What if people post sales pitches on FB?
5. What about relationships with businesses? Are you
endorsing?
17. LISTEN
PARTICIPATE
RESPOND
USE TOOLS
TELL THEM WHATS IN IT FOR THEM
BUILD RELATIONSHIPS
HAVE A VOICE
BE CREATIVE
BE HUMAN
HAVE FUN!
SOCIAL MEDIA DOS
18. ASK BEFORE YOU GIVE
BRAG, LET OTHERS DO THAT
AUTOMATE
SOCIAL MEDIA DONTS
26. What We Tweet About When We Tweet About Books
RA News, Feb 2012
RA 4 FB: Creating A Social Space for Readers
RA News, Nov/Dec 2012
START WITH THE LOW-HANGING FRUIT
41. Better for connecting with people you know
Better for posts that are not time-sensitive
Better for local news/events
Conversations happen less in real time
- From Doing Social Media So It
Matters by Laura Solomon
FACEBOOK
42. Better for connecting w/people you dont
know
Better time-sensitive posts
Better for non-local content
Conversations happen more in real time
- From Doing Social Media So It
Matters by Laura Solomon
TWITTER
60. 1. Think like a magazine
2. Its okay to spam a little
3. Hashtags are your friend
4. Its all about the RT!
5. Understand the @reply
6. Tweet often
7. Make it easy
8. Try live tweeting
9. Find out what theyre saying
10.Fill out your bio!
TEN TWIPS