際際滷

際際滷Share a Scribd company logo
Get a job!
 How to Get Bigger Results by
 Examining Your Customers
       Smallest Needs



           #getajob
Im Tara Gentile and I believe
  you are the New Economy.




           #getajob
Our agenda:
 Understand the di鍖erence between "buy in" and "buy
  now."
 Learn how your big Why might be getting in the way of
  more sales.
 Discover the 4 categories of value and how to use them to
  better communicate with your prospects.
 Apply your customer's perspective to create o鍖ers that sell
  easily & messages that spread rapidly.
 Question & Answer



                        #getajob
Theres a difference between...


        Getting buy in


        Getting the buy


            #getajob
This is true:



People dont buy what you do,
   they buy why you do it.
       -- Simon Sinek, Start With Why




                #getajob
This is true:
 Purpose drives buy in.
    It gets attention.
It motivates and excites.


         #getajob
This is true:
But it doesnt help people
       to buy now.


          #getajob
Answers, outcomes,
 and functionality
 drive purchases.


    Get a job!

      #getajob
How do you communicate the
value of your offers in a way
your customers understand?



        Get a job!

           #getajob
We buy products to help
 us accomplish jobs.

         #getajob
Lets figure out what
 those jobs might be.
It starts with a conversation.


            #getajob
Understand the market:



Markets are conversations. Conversations
 among human beings sound human. The
human voice is typically open, natural, and
uncontrived. People recognize each other
       by the sound of this voice.
            -- The Cluetrain Manifesto


                   #getajob
Understand the market:
 How would your client talk
   about their needs or
 questions to their friends,
  colleagues, or spouse?

           #getajob
Understand the market:
  Take the perspective of your
 Most Valued Customer. Write
 down everything you imagine
   her thinking on this topic.
     Only use 1st person.

            #getajob
Ask yourself:
What job are you trying
to help your customers
     accomplish?

         #getajob
Ask yourself:



What are people going to stop doing once
they start using your product?
What does your product replace? What are they
switching from? How did they do the job before
your product came along?
-- Jason Fried, 37Signals




                            #getajob
Jobs fall into 4 categories.
        Behaviors
    I want to change
    the way I act from
       this to that.




                         #getajob
Jobs fall into 4 categories.
        Behaviors
                                         Skills
    I want to change
                                    I want to learn
    the way I act from
                                    how to do this.
       this to that.




                         #getajob
Jobs fall into 4 categories.
        Behaviors
                                         Skills
    I want to change
                                    I want to learn
    the way I act from
                                    how to do this.
       this to that.

          Beliefs
    I want to change
      the way I think
        about this.

                         #getajob
Jobs fall into 4 categories.
        Behaviors
                                         Skills
    I want to change
                                    I want to learn
    the way I act from
                                    how to do this.
       this to that.

          Beliefs
                                         Identity
    I want to change
                                    I want to change
      the way I think
                                        who I am.
        about this.

                         #getajob
The more concrete the job, the easier it is to sell.


                                   Identity
                           I want to change who I am.


                                    Beliefs
                             I want to change the way
                                 I think about this.


                                   Skills
                     I want to learn how to do this.

                                  Behaviors
               I want to change the way I act from this to that.

                                  #getajob
Whats the job?
   Name the one job your
customer wants to complete
by putting it into one of the 4
categories: behaviors, skills,
      beliefs, identity.

           #getajob
#getajob
#getajob
#getajob
Whats the job?
 The key to successful product
    development: taking the
   perspective of your MVC &
  understanding the job she is
 trying to accomplish because
theyve bought into your vision.
            #getajob
Whats the job?
Look at your current product or
       service o鍖erings:
 Do they represent clear jobs
 your customers are trying to
  accomplish on the path to
    achieving your vision?
            #getajob
Recap:
 Use your big Why when youre trying to achieve buy
  in
 Speak to the jobs your customer is trying to get done
  when you want to achieve buy now
 Use your customers language to identify the job she
  needs to complete.
 Jobs fall into 4 categories: behaviors, skills, beliefs,
  and identity.
                        #getajob
 Identify opportunities based on your
  customers needs & desires in a way that
  leads to massive impact
 Evaluate your marketing, sales copy, and
  o鍖ers from your customers point of view
  to ensure success
 Communicate in a way that allows your
  message to spread rapidly and easily
 Apply your learning to content strategy,
  strategic partnerships, and your business
  model to create sustainable business
  growth




bit.ly/nathaliecpp
Ad

Recommended

The fast n furious outbound sales plan
The fast n furious outbound sales plan
Lusha 際際滷Share
How to Buy at 199Jobs Using Globe GCash
How to Buy at 199Jobs Using Globe GCash
Fitz Gerard Villafuerte
Not being given the opportunity to step up in your career?
Not being given the opportunity to step up in your career?
Angela Belotti
Dice
Dice
nightmaireRose
5 Easy Ways To Instantly Make $500 In A Weekend!
5 Easy Ways To Instantly Make $500 In A Weekend!
Dennis
Valdis Krebs, Founder and Chief Scientist, orgnet.com 03-24-09 Interview
Valdis Krebs, Founder and Chief Scientist, orgnet.com 03-24-09 Interview
Betsey Merkel
Testimonial for Betsey Merkel
Testimonial for Betsey Merkel
Betsey Merkel
Betsey O'Hagan (Merkel) Recommendation Letter 2000
Betsey O'Hagan (Merkel) Recommendation Letter 2000
Betsey Merkel
The Art of Earning -- WISE Symposium, Syracuse, NY
The Art of Earning -- WISE Symposium, Syracuse, NY
Tara Gentile
Understanding Continuous Design in F/OSS Projects
Understanding Continuous Design in F/OSS Projects
Betsey Merkel
Healing The Mind
Healing The Mind
Betsey Merkel
Contextual Transmedia Communications
Contextual Transmedia Communications
Betsey Merkel
Peirce Economic Frameworks
Peirce Economic Frameworks
Betsey Merkel
Musician 2 0 3 0 4 0 Spellman
Musician 2 0 3 0 4 0 Spellman
Betsey Merkel
Coins2009 Paper 10 12 09
Coins2009 Paper 10 12 09
Betsey Merkel
Building community in the civic space 2011
Building community in the civic space 2011
Betsey Merkel
Selling Innovation in a Risk Averse Environment
Selling Innovation in a Risk Averse Environment
Revelation Next
Introduction to JTBD at IXDS Design Expert Exchange
Introduction to JTBD at IXDS Design Expert Exchange
Andrej Balaz
Personal Branding 2.20
Personal Branding 2.20
Domer64
Knowing me, Selling me_May011
Knowing me, Selling me_May011
Joao Coelho
DATING Your Customer - Customer Service for OFSA
DATING Your Customer - Customer Service for OFSA
James Feldman
Motivating Your Ideal Customer 4 12
Motivating Your Ideal Customer 4 12
Ellen Moran
Business Lessons Learned
Business Lessons Learned
Digital Spark Marketing
Accelerating Growth by Accelerating Adoption of Cloud Services
Accelerating Growth by Accelerating Adoption of Cloud Services
SalesChannel International
Cc your partner-april 11
Cc your partner-april 11
LOGO Dynamics, Inc.
2011 12-01 how to achieve predictable scalable revenue growth v1
2011 12-01 how to achieve predictable scalable revenue growth v1
HubSpot
Creating Powerful Proposals - Groupmind, Inc.
Creating Powerful Proposals - Groupmind, Inc.
John Sexton
Career transition_presentation
Career transition_presentation
Chris Martin
Mappa company of distinction-june27
Mappa company of distinction-june27
LOGO Dynamics, Inc.
Mastering target sales.pptx
Mastering target sales.pptx
HarunorRashid74

More Related Content

Viewers also liked (8)

The Art of Earning -- WISE Symposium, Syracuse, NY
The Art of Earning -- WISE Symposium, Syracuse, NY
Tara Gentile
Understanding Continuous Design in F/OSS Projects
Understanding Continuous Design in F/OSS Projects
Betsey Merkel
Healing The Mind
Healing The Mind
Betsey Merkel
Contextual Transmedia Communications
Contextual Transmedia Communications
Betsey Merkel
Peirce Economic Frameworks
Peirce Economic Frameworks
Betsey Merkel
Musician 2 0 3 0 4 0 Spellman
Musician 2 0 3 0 4 0 Spellman
Betsey Merkel
Coins2009 Paper 10 12 09
Coins2009 Paper 10 12 09
Betsey Merkel
Building community in the civic space 2011
Building community in the civic space 2011
Betsey Merkel
The Art of Earning -- WISE Symposium, Syracuse, NY
The Art of Earning -- WISE Symposium, Syracuse, NY
Tara Gentile
Understanding Continuous Design in F/OSS Projects
Understanding Continuous Design in F/OSS Projects
Betsey Merkel
Contextual Transmedia Communications
Contextual Transmedia Communications
Betsey Merkel
Peirce Economic Frameworks
Peirce Economic Frameworks
Betsey Merkel
Musician 2 0 3 0 4 0 Spellman
Musician 2 0 3 0 4 0 Spellman
Betsey Merkel
Coins2009 Paper 10 12 09
Coins2009 Paper 10 12 09
Betsey Merkel
Building community in the civic space 2011
Building community in the civic space 2011
Betsey Merkel

Similar to Getajob (20)

Selling Innovation in a Risk Averse Environment
Selling Innovation in a Risk Averse Environment
Revelation Next
Introduction to JTBD at IXDS Design Expert Exchange
Introduction to JTBD at IXDS Design Expert Exchange
Andrej Balaz
Personal Branding 2.20
Personal Branding 2.20
Domer64
Knowing me, Selling me_May011
Knowing me, Selling me_May011
Joao Coelho
DATING Your Customer - Customer Service for OFSA
DATING Your Customer - Customer Service for OFSA
James Feldman
Motivating Your Ideal Customer 4 12
Motivating Your Ideal Customer 4 12
Ellen Moran
Business Lessons Learned
Business Lessons Learned
Digital Spark Marketing
Accelerating Growth by Accelerating Adoption of Cloud Services
Accelerating Growth by Accelerating Adoption of Cloud Services
SalesChannel International
Cc your partner-april 11
Cc your partner-april 11
LOGO Dynamics, Inc.
2011 12-01 how to achieve predictable scalable revenue growth v1
2011 12-01 how to achieve predictable scalable revenue growth v1
HubSpot
Creating Powerful Proposals - Groupmind, Inc.
Creating Powerful Proposals - Groupmind, Inc.
John Sexton
Career transition_presentation
Career transition_presentation
Chris Martin
Mappa company of distinction-june27
Mappa company of distinction-june27
LOGO Dynamics, Inc.
Mastering target sales.pptx
Mastering target sales.pptx
HarunorRashid74
Oprf Small Business Networking Event Chang Ehandouts052009
Oprf Small Business Networking Event Chang Ehandouts052009
George Vukotich
Standing Above the Competition
Standing Above the Competition
Pierpont Communications
Marketing 101 for Job Hunters 2016 revised
Marketing 101 for Job Hunters 2016 revised
Terrence Seamon
Effective Networking
Effective Networking
wcjones2
Discover the Power of WHY
Discover the Power of WHY
Jim Jubelirer
ASO Presentation
ASO Presentation
Tara Mariea
Selling Innovation in a Risk Averse Environment
Selling Innovation in a Risk Averse Environment
Revelation Next
Introduction to JTBD at IXDS Design Expert Exchange
Introduction to JTBD at IXDS Design Expert Exchange
Andrej Balaz
Personal Branding 2.20
Personal Branding 2.20
Domer64
Knowing me, Selling me_May011
Knowing me, Selling me_May011
Joao Coelho
DATING Your Customer - Customer Service for OFSA
DATING Your Customer - Customer Service for OFSA
James Feldman
Motivating Your Ideal Customer 4 12
Motivating Your Ideal Customer 4 12
Ellen Moran
Accelerating Growth by Accelerating Adoption of Cloud Services
Accelerating Growth by Accelerating Adoption of Cloud Services
SalesChannel International
2011 12-01 how to achieve predictable scalable revenue growth v1
2011 12-01 how to achieve predictable scalable revenue growth v1
HubSpot
Creating Powerful Proposals - Groupmind, Inc.
Creating Powerful Proposals - Groupmind, Inc.
John Sexton
Career transition_presentation
Career transition_presentation
Chris Martin
Mappa company of distinction-june27
Mappa company of distinction-june27
LOGO Dynamics, Inc.
Mastering target sales.pptx
Mastering target sales.pptx
HarunorRashid74
Oprf Small Business Networking Event Chang Ehandouts052009
Oprf Small Business Networking Event Chang Ehandouts052009
George Vukotich
Marketing 101 for Job Hunters 2016 revised
Marketing 101 for Job Hunters 2016 revised
Terrence Seamon
Effective Networking
Effective Networking
wcjones2
Discover the Power of WHY
Discover the Power of WHY
Jim Jubelirer
ASO Presentation
ASO Presentation
Tara Mariea
Ad

Getajob

  • 1. Get a job! How to Get Bigger Results by Examining Your Customers Smallest Needs #getajob
  • 2. Im Tara Gentile and I believe you are the New Economy. #getajob
  • 3. Our agenda: Understand the di鍖erence between "buy in" and "buy now." Learn how your big Why might be getting in the way of more sales. Discover the 4 categories of value and how to use them to better communicate with your prospects. Apply your customer's perspective to create o鍖ers that sell easily & messages that spread rapidly. Question & Answer #getajob
  • 4. Theres a difference between... Getting buy in Getting the buy #getajob
  • 5. This is true: People dont buy what you do, they buy why you do it. -- Simon Sinek, Start With Why #getajob
  • 6. This is true: Purpose drives buy in. It gets attention. It motivates and excites. #getajob
  • 7. This is true: But it doesnt help people to buy now. #getajob
  • 8. Answers, outcomes, and functionality drive purchases. Get a job! #getajob
  • 9. How do you communicate the value of your offers in a way your customers understand? Get a job! #getajob
  • 10. We buy products to help us accomplish jobs. #getajob
  • 11. Lets figure out what those jobs might be. It starts with a conversation. #getajob
  • 12. Understand the market: Markets are conversations. Conversations among human beings sound human. The human voice is typically open, natural, and uncontrived. People recognize each other by the sound of this voice. -- The Cluetrain Manifesto #getajob
  • 13. Understand the market: How would your client talk about their needs or questions to their friends, colleagues, or spouse? #getajob
  • 14. Understand the market: Take the perspective of your Most Valued Customer. Write down everything you imagine her thinking on this topic. Only use 1st person. #getajob
  • 15. Ask yourself: What job are you trying to help your customers accomplish? #getajob
  • 16. Ask yourself: What are people going to stop doing once they start using your product? What does your product replace? What are they switching from? How did they do the job before your product came along? -- Jason Fried, 37Signals #getajob
  • 17. Jobs fall into 4 categories. Behaviors I want to change the way I act from this to that. #getajob
  • 18. Jobs fall into 4 categories. Behaviors Skills I want to change I want to learn the way I act from how to do this. this to that. #getajob
  • 19. Jobs fall into 4 categories. Behaviors Skills I want to change I want to learn the way I act from how to do this. this to that. Beliefs I want to change the way I think about this. #getajob
  • 20. Jobs fall into 4 categories. Behaviors Skills I want to change I want to learn the way I act from how to do this. this to that. Beliefs Identity I want to change I want to change the way I think who I am. about this. #getajob
  • 21. The more concrete the job, the easier it is to sell. Identity I want to change who I am. Beliefs I want to change the way I think about this. Skills I want to learn how to do this. Behaviors I want to change the way I act from this to that. #getajob
  • 22. Whats the job? Name the one job your customer wants to complete by putting it into one of the 4 categories: behaviors, skills, beliefs, identity. #getajob
  • 26. Whats the job? The key to successful product development: taking the perspective of your MVC & understanding the job she is trying to accomplish because theyve bought into your vision. #getajob
  • 27. Whats the job? Look at your current product or service o鍖erings: Do they represent clear jobs your customers are trying to accomplish on the path to achieving your vision? #getajob
  • 28. Recap: Use your big Why when youre trying to achieve buy in Speak to the jobs your customer is trying to get done when you want to achieve buy now Use your customers language to identify the job she needs to complete. Jobs fall into 4 categories: behaviors, skills, beliefs, and identity. #getajob
  • 29. Identify opportunities based on your customers needs & desires in a way that leads to massive impact Evaluate your marketing, sales copy, and o鍖ers from your customers point of view to ensure success Communicate in a way that allows your message to spread rapidly and easily Apply your learning to content strategy, strategic partnerships, and your business model to create sustainable business growth bit.ly/nathaliecpp