This document provides an overview and agenda for a presentation on getting started with marketing on Facebook. The presentation will cover Four51's FanTools product, why Facebook is important now with over 800 million users, how to extend brand reach through fans, best practices for Facebook marketing, and growing, retaining, and monetizing fans. It will also cover features of FanTools like different promotion types, scheduling, reporting, and administration features.
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Getting Started: Marketing your business on Facebook
1. Getting Started Marketing Facebook
Ryan Ruud
Director of Marketing
Bill Osteraas
Vice President, Sales
2. Agenda
Four51 Overview
Why Facebook, Why Now?
Understanding Reach
Why Fans Connect With Brands on Facebook
Getting Started on Facebook
Best Practices
Grow your fans
Retain your fans
Increase Revenue
FanTools Overview
Q&A plus online resources
3. Four51 Overview
Founded 1999
Software as a
Service for:
Order Management
(CommerceTools)
Social Marketing
(FanTools)
6. Why Facebook, Why Now
800 Million Active Users
More than half are logged in on any given day
More than 350 Million Users access Facebook from a mobile device
Average user has 130 friends
Opportunity to connect your brand and extend reach
7. Extend Your Reach
A few fans
Connected to an average of 130 friends
Engaged consistently
Extends your brand to new prospects
8. Extend Your Reach
**Reach is calculated using a 20 post-per-month average with 1% action
(like, comment, share) on content by fans. Liking, commenting and sharing unlocks the fan
amplification effect (FAE). The average Facebook fan is connected to 130 people (FB Fan
Average). Using the impressions formula below you can calculate the minimum potential
reach for your business fan base.
FAE * # Fans * FB Fan Average = Minimum Potential Reach
9. Why Fans Connect With Brands
Because they are customers in real life
To receive discounts and promotions
To show their friend they support a brand
To be the first to know whats going on with the brands they love
Gain access to exclusive content
56% of fans are more likely to recommend a brand
51% of fans are more likely to buy a product
Source: http://mashable.com/2011/09/12/consumers-interact-facebook/
17. FanTools. Powering Promotions.
FanTools powers your business promotions, giving you control
of your web, social and mobile deals by delivering offers to your
fans where you want, when you want, and the way you want.
18. Promotions:
pro揃mo揃tion [pruh-moh-shuhn]
1.advancement in rank or position.
2.furtherance or encouragement.
3.the act of promoting.
4.the state of being promoted.
5.something devised to publicize or advertise a product, cause, institution, etc., as a brochure, free sample, poster,
television or radio commercial, or personal appearance.
Coupon/Flash Deal Group Buy
Information Post
20. FanTools Promotion Notification Options
FB Wall Customize message
for each platform
Twitter
Fan Email
Fan Opt-in
Notification
Fan SMS Text
Email Campaign
Other
21. FanTools Features
Multiple promotion types: Coupon, Flash, Group Buy, Information Post
Scheduling for publication date, expiration date, and promotion valid date
Fan gating and profile gating capabilities
Reporting & analytics for promotion view, print, and click as well as profile question responses
Google Maps: deals show map with the locations where promotion is valid (coupon, group,
flash)
My Deals: fans can check the status of their Group Buys, print vouchers
Fan Gate
Profile Gate
22. Administration Features
Self Administration for complete control over the
number of promotions, the types of promotions, and
the timing of promotions
Group Buy requires set up of payment gateway via
PayPal
PayPal Website Payments Pro
PayPal PayFlow Pro (for existing Internet Merchant
Accounts)
All funds go directly into customer merchant
account no revenue split with Four51
Tiered Administration
Administrators can create roles with specific
permissions and can assign users to roles
Administrators can create divisions (sub-
organizations) and clients, with roles and users.
White Label Option Available
23. Facebook & Four51 Resources
four51.com
facebook.com/Four51FanTools
facebook.com/marketing
Contact information:
Ryan Ruud & Bill Osteraas