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Getting Started Marketing Facebook
              Ryan Ruud
            Director of Marketing
             Bill Osteraas
            Vice President, Sales
Agenda
   Four51 Overview

   Why Facebook, Why Now?

   Understanding Reach

   Why Fans Connect With Brands on Facebook

   Getting Started on Facebook

   Best Practices

   Grow your fans

   Retain your fans

   Increase Revenue

   FanTools Overview

   Q&A plus online resources
Four51 Overview
   Founded 1999

   Software as a
    Service for:

       Order Management
        (CommerceTools)

       Social Marketing
        (FanTools)
CommerceTools
CommerceTools
Why Facebook, Why Now
   800 Million Active Users

   More than half are logged in on any given day

   More than 350 Million Users access Facebook from a mobile device

   Average user has 130 friends

   Opportunity to connect your brand and extend reach
Extend Your Reach

    A few fans

    Connected to an average of 130 friends

    Engaged consistently

    Extends your brand to new prospects
Extend Your Reach




          **Reach is calculated using a 20 post-per-month average with 1% action
(like, comment, share) on content by fans. Liking, commenting and sharing unlocks the fan
 amplification effect (FAE). The average Facebook fan is connected to 130 people (FB Fan
  Average). Using the impressions formula below you can calculate the minimum potential
                               reach for your business fan base.

                FAE * # Fans * FB Fan Average = Minimum Potential Reach
Why Fans Connect With Brands
   Because they are customers in real life

   To receive discounts and promotions

   To show their friend they support a brand

   To be the first to know whats going on with the brands they love

   Gain access to exclusive content

   56% of fans are more likely to recommend a brand

   51% of fans are more likely to buy a product
Source: http://mashable.com/2011/09/12/consumers-interact-facebook/
Getting Started Marketing on Facebook
   Sign up!

http://www.facebook.com/pages/create.php
Getting Started Marketing on Facebook
   Be Thorough
Getting Started Marketing on Facebook
   Plan & Execute
Best Practices
   Be Transparent

   Educate

   Use the platform

   Show off
Grow Your Fans
   Give a reason

   Socialize existing

digital properties

   Synergy with print

and other media

   Offline tactics
Retain Your Fans
   Vary your content

   Make the fan the
    star

   Be timely

   Reward your fans
Increase Your Revenue
   Provide incentive

   Promotions and Discounts

   Commerce
FanTools. Powering Promotions.
FanTools powers your business promotions, giving you control
of your web, social and mobile deals by delivering offers to your
fans where you want, when you want, and the way you want.
Promotions:
pro揃mo揃tion [pruh-moh-shuhn]
1.advancement in rank or position.
2.furtherance or encouragement.
3.the act of promoting.
4.the state of being promoted.
5.something devised to publicize or advertise a product, cause, institution, etc., as a brochure, free sample, poster,
    television or radio commercial, or personal appearance.


    Coupon/Flash Deal                                                                                                Group Buy

                                                            Information Post
FanTools Promotion Publication Options


             Web Page




                             Facebook




                        Email Campaign




                          Other
FanTools Promotion Notification Options

               FB Wall                          Customize message
                                                 for each platform

                    Twitter


                                    Fan Email



                                                Fan Opt-in
                                                Notification
                               Fan SMS Text


                              Email Campaign


                    Other
FanTools Features
   Multiple promotion types: Coupon, Flash, Group Buy, Information Post
   Scheduling for publication date, expiration date, and promotion valid date
   Fan gating and profile gating capabilities
   Reporting & analytics for promotion view, print, and click as well as profile question responses
   Google Maps: deals show map with the locations where promotion is valid (coupon, group,
    flash)
   My Deals: fans can check the status of their Group Buys, print vouchers



    Fan Gate



                                                 Profile Gate
Administration Features
    Self Administration for complete control over the
     number of promotions, the types of promotions, and
     the timing of promotions
    Group Buy requires set up of payment gateway via
     PayPal
         PayPal Website Payments Pro
         PayPal PayFlow Pro (for existing Internet Merchant
          Accounts)
         All funds go directly into customer merchant
          account  no revenue split with Four51
    Tiered Administration
         Administrators can create roles with specific
          permissions and can assign users to roles
         Administrators can create divisions (sub-
          organizations) and clients, with roles and users.
    White Label Option Available
Facebook & Four51 Resources

    four51.com

    facebook.com/Four51FanTools

    facebook.com/marketing

Contact information:



  Ryan Ruud & Bill Osteraas

More Related Content

Getting Started: Marketing your business on Facebook

  • 1. Getting Started Marketing Facebook Ryan Ruud Director of Marketing Bill Osteraas Vice President, Sales
  • 2. Agenda Four51 Overview Why Facebook, Why Now? Understanding Reach Why Fans Connect With Brands on Facebook Getting Started on Facebook Best Practices Grow your fans Retain your fans Increase Revenue FanTools Overview Q&A plus online resources
  • 3. Four51 Overview Founded 1999 Software as a Service for: Order Management (CommerceTools) Social Marketing (FanTools)
  • 6. Why Facebook, Why Now 800 Million Active Users More than half are logged in on any given day More than 350 Million Users access Facebook from a mobile device Average user has 130 friends Opportunity to connect your brand and extend reach
  • 7. Extend Your Reach A few fans Connected to an average of 130 friends Engaged consistently Extends your brand to new prospects
  • 8. Extend Your Reach **Reach is calculated using a 20 post-per-month average with 1% action (like, comment, share) on content by fans. Liking, commenting and sharing unlocks the fan amplification effect (FAE). The average Facebook fan is connected to 130 people (FB Fan Average). Using the impressions formula below you can calculate the minimum potential reach for your business fan base. FAE * # Fans * FB Fan Average = Minimum Potential Reach
  • 9. Why Fans Connect With Brands Because they are customers in real life To receive discounts and promotions To show their friend they support a brand To be the first to know whats going on with the brands they love Gain access to exclusive content 56% of fans are more likely to recommend a brand 51% of fans are more likely to buy a product Source: http://mashable.com/2011/09/12/consumers-interact-facebook/
  • 10. Getting Started Marketing on Facebook Sign up! http://www.facebook.com/pages/create.php
  • 11. Getting Started Marketing on Facebook Be Thorough
  • 12. Getting Started Marketing on Facebook Plan & Execute
  • 13. Best Practices Be Transparent Educate Use the platform Show off
  • 14. Grow Your Fans Give a reason Socialize existing digital properties Synergy with print and other media Offline tactics
  • 15. Retain Your Fans Vary your content Make the fan the star Be timely Reward your fans
  • 16. Increase Your Revenue Provide incentive Promotions and Discounts Commerce
  • 17. FanTools. Powering Promotions. FanTools powers your business promotions, giving you control of your web, social and mobile deals by delivering offers to your fans where you want, when you want, and the way you want.
  • 18. Promotions: pro揃mo揃tion [pruh-moh-shuhn] 1.advancement in rank or position. 2.furtherance or encouragement. 3.the act of promoting. 4.the state of being promoted. 5.something devised to publicize or advertise a product, cause, institution, etc., as a brochure, free sample, poster, television or radio commercial, or personal appearance. Coupon/Flash Deal Group Buy Information Post
  • 19. FanTools Promotion Publication Options Web Page Facebook Email Campaign Other
  • 20. FanTools Promotion Notification Options FB Wall Customize message for each platform Twitter Fan Email Fan Opt-in Notification Fan SMS Text Email Campaign Other
  • 21. FanTools Features Multiple promotion types: Coupon, Flash, Group Buy, Information Post Scheduling for publication date, expiration date, and promotion valid date Fan gating and profile gating capabilities Reporting & analytics for promotion view, print, and click as well as profile question responses Google Maps: deals show map with the locations where promotion is valid (coupon, group, flash) My Deals: fans can check the status of their Group Buys, print vouchers Fan Gate Profile Gate
  • 22. Administration Features Self Administration for complete control over the number of promotions, the types of promotions, and the timing of promotions Group Buy requires set up of payment gateway via PayPal PayPal Website Payments Pro PayPal PayFlow Pro (for existing Internet Merchant Accounts) All funds go directly into customer merchant account no revenue split with Four51 Tiered Administration Administrators can create roles with specific permissions and can assign users to roles Administrators can create divisions (sub- organizations) and clients, with roles and users. White Label Option Available
  • 23. Facebook & Four51 Resources four51.com facebook.com/Four51FanTools facebook.com/marketing Contact information: Ryan Ruud & Bill Osteraas