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So what is a culture of innovation,
             anyway?


              Gina Colarelli OConnor
                Associate Professor
  Director, Radical Innovation Research Program
Radical Innovation Research Program, Phase II

Corporate Capability Development for the Management of Radical Innovation

 Objective: To understand how organizations can
  systematically develop, evolve and sustain their radical
  innovation competencies.
     What firms are doing to develop and support radical innovation, as a
      distinctive activity, requiring distinctive management techniques:
           Leadership and Culture
           Organizational Structure and Interfaces   Management
           Governance and Decision Making
           Specific Processes and Tools
                                                        System
           Skills                                     Elements
           Metrics
 Mechanisms to enhance an organizations RI capability.
 Most effective implementation techniques for instituting
  those mechanisms.
                                                                             2
Companies in the Study
        Phase I                        Phase II
     Cohort I           Cohort II                   Cohort III
   1995 to 2000        2001-2005                  2004 to 2005

IBM                                               Bose
GE                    246 interviews              Dow Corning
Air Products                                      Guidant
DuPont                                            H-P
Analog Devices        3M                          Intel
Polaroid              Albany Intl                P&G
Nortel Networks       Corning                     PPG
Otis Elevator (UTC)   Shell Chemicals             Rohm&Haas
TI                    Kodak                       Xerox
GM                    Mead-Westvaco
                      Sealed Air
                      J&J Consumer
                                                             3
Agenda



 Is a culture of innovation enough?

 Cultural differences that really matter.

 Cultural differences that do not really matter.

 A systems approach and cultural challenges.


                                                    4
Is a Culture of Innovation Enough?


               Organizational Approach


        Clear Strategic Mandate         Culture of Innovation



Local Approach          Whole Systems Approach




 # of                                          Whole Systems Mandate
Firms
                      Local       Culture
                     Mandate

                                                                 5
                                    Radicalness
                                        R
Cultural Differences that Matter

 Orientation to Talent
    Only some people can be successful in innovation
     space vs. most everyone can be and should be multi-
     dextrous.
 Network Richness (vs. Network sterility)
    Many contacts and ability to tap expertise of internal
     and external networks.
 Resource Fluidity (vs. Rigidity)
    Flexibility to borrow and trade the right people.
 Organizational Fluidity (vs. Rigidity)
    Ability to create new structures to accommodate new
     businesses that do not fit.
                                                              6
Cultural Differences that Do Not Matter


                                RI System
                               Capabilities
                                Emphasis:
                              4 Approaches
     Competency &
     Competency &                                          Strategy Driven
                                                            Strategy Driven
       Readiness
       Readiness                                                Model
                                                                 Model
        Model
         Model

                       Execution
                       Execution              Rational
                                              Rational
                        Driven
                         Driven
Build Technical                                Model
                                               Model               Define New
                        Model
                         Model
Competencies                                                       Technology
  and Sense                                                       Growth Areas
    Market                                                        and Commit
 Opportunities Identify and Integrate    Aligned with Current      Resources
                Growth Platforms in     Businesses and Other
                to New Businesses       Structure for Unaligned               7
DIA Systems Approach

              Oversee Transitions/Interfaces


    Discovery              Incubation           Acceleration
                          Evolving the            Ramping
      Creation,
                           opportunity into        up the
     recognition,
                                                  business to
     elaboration,          a business
                                                 stand on its
     articulation         proposition                own
  of opportunities.
    Exploration         Experimentation         Exploitation

Basic Research        Technical             Focus
Internal Hunting      Market Learning       Respond
External Hunting      Market Creation       Invest
/License/Purchase
                       Strategic domains
/Invest
                                                                8
Culture and Leadership Challenges

 In every case, Discovery is owned, at senior
  leadership level
   But in most cases, I and A are not, so resource and
    organization issues get in the way of success.
 More important to remove disincentives than to
  give incentives.
   Individuals can get burned in this system.
 Incubation is about experimentation and
  generation of options.
   Metrics frequently drive for targeting and financial
    results.
                                                           9
Culture and Leadership Challenges

 Early market participation and early
  harvesting may violate company culture.
 Aligned opportunities are strategically more
  comfortable, but tactically more difficult.
   GE CEO program the exception.
   Bully pulpit????
 Governance/decision making boards
  sometimes double as coaches.
   Conflict of interest.
   Different type of talent needed.
   Time management troubles.
                                                 10
Sustaining an Innovation Culture

                          Mandate/Scope

        Metrics                            Leadership & Governance


                                                    Structures
Portfolio Management


                                                 Skills/Talent
    System Resources                             Development


                                     Reward/Punishment
              Processes
                                          Systems


                                                                     11
                                                         Evolution   Elements

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Gina o connor_rpi

  • 1. So what is a culture of innovation, anyway? Gina Colarelli OConnor Associate Professor Director, Radical Innovation Research Program
  • 2. Radical Innovation Research Program, Phase II Corporate Capability Development for the Management of Radical Innovation Objective: To understand how organizations can systematically develop, evolve and sustain their radical innovation competencies. What firms are doing to develop and support radical innovation, as a distinctive activity, requiring distinctive management techniques: Leadership and Culture Organizational Structure and Interfaces Management Governance and Decision Making Specific Processes and Tools System Skills Elements Metrics Mechanisms to enhance an organizations RI capability. Most effective implementation techniques for instituting those mechanisms. 2
  • 3. Companies in the Study Phase I Phase II Cohort I Cohort II Cohort III 1995 to 2000 2001-2005 2004 to 2005 IBM Bose GE 246 interviews Dow Corning Air Products Guidant DuPont H-P Analog Devices 3M Intel Polaroid Albany Intl P&G Nortel Networks Corning PPG Otis Elevator (UTC) Shell Chemicals Rohm&Haas TI Kodak Xerox GM Mead-Westvaco Sealed Air J&J Consumer 3
  • 4. Agenda Is a culture of innovation enough? Cultural differences that really matter. Cultural differences that do not really matter. A systems approach and cultural challenges. 4
  • 5. Is a Culture of Innovation Enough? Organizational Approach Clear Strategic Mandate Culture of Innovation Local Approach Whole Systems Approach # of Whole Systems Mandate Firms Local Culture Mandate 5 Radicalness R
  • 6. Cultural Differences that Matter Orientation to Talent Only some people can be successful in innovation space vs. most everyone can be and should be multi- dextrous. Network Richness (vs. Network sterility) Many contacts and ability to tap expertise of internal and external networks. Resource Fluidity (vs. Rigidity) Flexibility to borrow and trade the right people. Organizational Fluidity (vs. Rigidity) Ability to create new structures to accommodate new businesses that do not fit. 6
  • 7. Cultural Differences that Do Not Matter RI System Capabilities Emphasis: 4 Approaches Competency & Competency & Strategy Driven Strategy Driven Readiness Readiness Model Model Model Model Execution Execution Rational Rational Driven Driven Build Technical Model Model Define New Model Model Competencies Technology and Sense Growth Areas Market and Commit Opportunities Identify and Integrate Aligned with Current Resources Growth Platforms in Businesses and Other to New Businesses Structure for Unaligned 7
  • 8. DIA Systems Approach Oversee Transitions/Interfaces Discovery Incubation Acceleration Evolving the Ramping Creation, opportunity into up the recognition, business to elaboration, a business stand on its articulation proposition own of opportunities. Exploration Experimentation Exploitation Basic Research Technical Focus Internal Hunting Market Learning Respond External Hunting Market Creation Invest /License/Purchase Strategic domains /Invest 8
  • 9. Culture and Leadership Challenges In every case, Discovery is owned, at senior leadership level But in most cases, I and A are not, so resource and organization issues get in the way of success. More important to remove disincentives than to give incentives. Individuals can get burned in this system. Incubation is about experimentation and generation of options. Metrics frequently drive for targeting and financial results. 9
  • 10. Culture and Leadership Challenges Early market participation and early harvesting may violate company culture. Aligned opportunities are strategically more comfortable, but tactically more difficult. GE CEO program the exception. Bully pulpit???? Governance/decision making boards sometimes double as coaches. Conflict of interest. Different type of talent needed. Time management troubles. 10
  • 11. Sustaining an Innovation Culture Mandate/Scope Metrics Leadership & Governance Structures Portfolio Management Skills/Talent System Resources Development Reward/Punishment Processes Systems 11 Evolution Elements