�ݺ�ߣ

The document discusses the need for leadership at all levels of an organization and mutual learning between individuals. Unilateral control by leaders is discouraged as it does not work and can create a vicious cycle. Instead, leaders should give up control but not judgement, and foster transparency, curiosity, compassion, informed choice, and accountability through mutual learning with other individuals in an organization. Heuristics provided suggest that if a communication strategy cannot be shared or is difficult to share, it likely represents unilateral control rather than mutual learning.